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MUBI: A Highly Recommended Movie App with Unreliable Offline Viewing and Poor UI

MUBI: A Highly Recommended Movie App with Unreliable Offline Viewing and Poor UI

30 reviews between Feb 11, 2023 and Jul 25, 2023.

MUBI is a highly recommended movie app with a wide-ranging selection of stimulating films. However, the app's offline viewing feature is unreliable and often fails. The user interface for both the app and TV app is terrible, making it difficult to browse the catalog. Mubi has a curated collection of challenging obscure films from around the world, but the download option is nearly useless. The subtitles in foreign language movies are poorly translated. Despite these issues, Mubi offers a unique platform with movies not found elsewhere.

‎MUBI: Curated Cinema
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30 reviews between Feb 11, 2023 and Jul 25, 2023.

Feb 11, 2023 - Jul 25, 2023
  • A great app

    App have a lot of good flims so wonderful

    Sentiment
    • Positive
    Content
    • Film Selection
    Jul 25, 2023
  • 5 stars

    great service for great film

    Sentiment
    • Positive
    Content
    • Customer Support
    Jul 16, 2023
  • A great app for great films

    This is my favorite movie app, by far. Highly recommend.

    Sentiment
    • Positive
    Content
    • User Experience
    Jul 13, 2023
  • Offline viewing stability is extremely poor

    It seems like the dev team never tests offline viewing in adverse conditions, but that’s precisely when you’d use this app: on the subway, the train, on a plane… downloading films offline is extremely fragile: if you close the app, move to a different page, let the screen lock or disrupt the download in any way, you must delete the whole download and restart. Every update fixes one issue and introduces two more.

    Who uses this app on a phone when they have reliable internet?

    Sentiment
    • Negative
    Content
    • Offline Viewing
    Jul 05, 2023
  • Terrible design, lackluster catalog

    I've resorted to using a third party website to see what movies are available on mubi because the ui for app and tv app is terrible. So annoying to browse, basically impossible to get a good look at the catalog. Not that there's much to be desired anyway.

    Sentiment
    • Negative
    Content
    • Catalog Access
    Jul 04, 2023
    • Wonderful curated picks

      In these age of a vast sea of streaming choices, often browsing until giving up, it’s quite wonderful to have a more streamlined selection to pick from.
      Try it!

      Sentiment
      • Positive
      Content
      • Curated Content
      Jul 01, 2023
    • The best, absolutely

      There will never be a better streaming service than MUBI because they’ve fully figured it out and present the most enormous, well curated and well conceived system for serious cinephiles. Nothing else is even close!

      Sentiment
      • Positive
      Content
      • Curated Content
      Jun 29, 2023
    • Terrific

      Eclectic, wide ranging selection that surfaces vital but neglected films

      Sentiment
      • Positive
      Content
      • Film Selection
      Jun 28, 2023
    • The Search Button Does Not Work!

      …otherwise 5 stars

      Sentiment
      • None
      Content
      • Film Selection
      Jun 23, 2023
    • It'd be great to have original subtitles

      As in the title

      Sentiment
      • Positive
      Content
      • Film Selection
      Jun 10, 2023
    • love it

      the best

      Sentiment
      • Positive
      Content
      • Curated Content
      Jun 07, 2023
    • We rely on MUBI

      So much of available motion picture content is so boring. What we watch on MUBI is always stimulating. Thank you for existing!

      Sentiment
      • Positive
      Content
      • Curated Content
      Jun 03, 2023
    • Like the movies I can see. But ….

      Why is there a lot of catalog movies that can’t play? Is there a way to see them?

      Sentiment
      • Negative
      Content
      • Catalog Access
      Jun 02, 2023
    • the way down

      Mubi seems to now work for Apple: they force users to update to new iOS before Apple debugs it. Mubi used to be an enlightened distributor of independent cinema, but as soon as they discovered that they could be profitable, they became like everyone else. And like everyone else, they will keep getting worse until they stop being profitable.

      Sentiment
      • Negative
      Content
      • User Experience
      May 27, 2023
    • Film buddy

      MUBI is that friend who says "Hey, you gotta see this film I just watched, it was amazing". And then goes a step further and hands it to you. Everyday. Exquisitely curated selections delivered to you via a rock solid, easily navigated app. What more could you want? Popcorn?

      Sentiment
      • Positive
      Content
      • Curated Content
      May 20, 2023
    • Any MUBI.

      I just enjoy the format and films.

      Sentiment
      • Positive
      Content
      • Film Selection
      May 19, 2023
    • It’s a streaming film museum in your home.

      Worth every penny!
      It is a home for curated challenging obscure films from all over the globe.
      A new film is added daily.
      I have yet to find a film that I have not been inspired by.
      This IS&T he Criterion Channel make the perfect pair!

      Sentiment
      • Positive
      Content
      • Curated Content
      May 15, 2023
    • amazing app/subscription with major download issues

      Mubi makes an incredible variety of films available, and their curated series are particularly impressive — easy introductions to new filmmakers, movements, or topics. That said, the download option is so hit-and-miss that it’s nearly useless. I’ve tried uninstalling and reinstalling the app, as well as tried many different wi-fi sources, but the result is always the same: more often than not, films get stuck at about 9% for weeks, or try for a while, and then fail. Given that one of the great things about an app like Mubi is being able to watch things offline, this is a huge flaw in an otherwise excellent service.

      Sentiment
      • Positive
      Content
      • Download/Offline Viewing
      May 10, 2023
    • Says it has a movie that it does not,

      I subscribed to watch a specific title which mubi dhowed it had. After much frustration, it appears it does not have it in its catalogue

      Sentiment
      • Negative
      Content
      • Catalog Access
      May 05, 2023
    • Poor Service, Poorer App

      So-so selection of films, though they're getting better.

      App and TV streaming is clunky, however. If you try to fast forward, it freezes and you have to start from the beginning of the film.

      Separately, social media account never responds to questions, whether to help with the service or to answer questions like, "Hey, what film is that video from?" Nada.

      This is why I can't really commit to this platform.

      Sentiment
      • None
      Content
      • User Experience
      Apr 28, 2023
    • Yes

      Yes tres veces yes ... lo mejor

      Sentiment
      • Positive
      Content
      • Film Selection
      Mar 28, 2023
    • Wow

      If David Lynch did a gay film

      Sentiment
      • Positive
      Content
      • Film Selection
      Mar 19, 2023
    • I’m subscribed and it still keeps requiring me to subscribe.

      Make it make sense.

      Sentiment
      • Negative
      Content
      • User Experience
      Mar 17, 2023
    • Horrible, kept blacking out while I was transmitting my phone to my computer

      The movies are good but I can’t watch them.

      Sentiment
      • None
      Content
      • Offline Viewing
      Mar 13, 2023
    • Geez this reminds me of MY college days!

      So I see talk of millennials and Gen Z and I think, geez I’m a Gen X and a white girl and this looks a lot like my time at Ohio State in the 80s. True, I don’t know what it’s like to be bi racial, but still I could feel Riley’s multi dimensional self hate, being rejected not only by a white boy but by an Asian boy too (and you want to scream at her: “So what if he’s cute? He’s a skater dude, dumb, he plays video games!”). The doofus white ex boyfriend w whom she fights outside (and I too love the female passerby tells him no one asked him to talk— something I’ve wanted to tell about 4,000 white guys in the last 40 years)— this scene is great, bc she’s so angry, properly, at him, but then sees the absurdity of their situation. Her anxiety attack at home? With her parents? So real.

      Again, I understand the element of racism is something I’ll never understand, but this is still the female college senior’s Every[wo]man story, finding yourself humiliated over and over without understanding why. And when her sister says, “It must be boring being so sad all the time,” you realize she just doesn’t understand…. Yet.

      Sentiment
      • Positive
      Content
      • User Experience
      Mar 11, 2023
    • lost in translation

      Mubi is unlike any other platform, with movies you can’t find in any other platforms. It opened a whole new world of cinema for me and for that I’m grateful. However, Mubi has one undeniable problem. The subtitles are bad. There’s just no other way to say it. I speak more than one language and noticed the subtitles did not translate correctly what was spoken by the characters. I could also notice this problem while watching movies in languages I didn’t even speak. Some sentences were not translated at all. The character would deliver their line and no subtitles were there to indicate whatever was being said. All of this made me very insecure while watching foreign language movies. I was always wondering if the sentences in the subtitles were actually the sentences being spoken. Or had the meaning - the subtlety of the dialogue - been lost to me? Could I trust these subtitles or were they pointing me in the wrong direction? It was almost impossible for me to know during that armenian movie last week and I also had a hard time guessing during that one in mandarin. However, I keep signing Mubi every month, a bit skeptical of the subtitles, but hopeful nonetheless. Maybe this review will reach the eyes of someone who can fix this problem. Maybe just the eyes of a casual viewer who will now be as suspicious as me. Hope it was helpful either way.

      Sentiment
      • None
      Content
      • Subtitles
      Feb 15, 2023
    • Mubi gives life meaning

      Mubi has changed my life -- and expanded my world.

      Sentiment
      • Positive
      Content
      • Curated Content
      Feb 12, 2023
    • great movies!

      love how the lineup changes everyday! theres always something to watch

      Sentiment
      • Positive
      Content
      • Film Selection
      Feb 12, 2023
    • Arthouse Cinema

      Wonderfully curated

      Sentiment
      • Positive
      Content
      • Curated Content
      Feb 11, 2023
    • App could be better

      In the app there’s No option for lists or any recommended films. Terribly formatted

      Sentiment
      • None
      Content
      • User Experience
      Feb 11, 2023

Sentiment Analysis

  • Positive(19)
    63%
  • Negative(6)
    20%
  • None(5)
    17%
43 Net Promoter
Score

Popular Topics

  • Curated Content(8)
    27%
  • Film Selection(8)
    27%
  • User Experience(6)
    20%
  • Catalog Access(3)
    10%
  • Offline Viewing(2)
    7%
  • Customer Support(1)
    3%
  • Download/Offline Viewing(1)
    3%
  • Subtitles(1)
    3%

Languages

  • English(29)
    97%
  • Spanish(1)
    3%

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