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Mixed Reviews for Online Shopping App Temu

Mixed Reviews for Online Shopping App Temu

30 reviews between May 23, 2023 and May 23, 2023.

Temu, an online shopping app, receives mixed reviews from customers. While some appreciate the affordable prices, great quality, fast delivery, and easy returns, others complain about lost packages, damaged items, and difficult-to-win games. Some customers also feel annoyed by the challenges that force them to spend more money on the app. Nevertheless, Temu's customer service is praised for being responsive and helpful.

‎Temu: Shop Like a Billionaire
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  • MiniGames

    Don’t play the mini games i got “ new users” and it didn’t even register and Also when you get close to winning they drop the points to almost nothing. How are you supposed to win when they go from giving you 10 credits at a time all the way down to .01 that’s 1000 grams of fish food to go up 1% scam if you ask me. Even if you follow everything they give you to get food you don’t win

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 23, 2023
  • Half a scam

    The prices are really good, but my items always come damaged. The games you play on the app are set up so you don’t ever win anything. No one I know has ever won. I myself have shared and had others accept my invites and I am always ripped off of my free gifts that are promised if you share and they accept. It’s disheartening to know that this is how they get people to think that you will win free prizes when in reality you never do. I’m very displeased.

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 23, 2023
  • Good Site

    I was cautious about the items, but they’re really good overall. The one return I sent was handled so easily. I would recommend this site!

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • Love this company!

    I had concerns about whether the sizes would come close to what I wear. Everything I have ordered has got so great. After losing a bunch of weight, I needed clothes and didn’t want to spend a fortune, as I’m still losing. This is the perfect solution! I have placed another four orders!

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • Love

    My granddaughter loves her hat

    Sentiment
    • Positive
    Content
    • Others
    May 23, 2023
    • Love this site

      What’s not to love? Quality goods at excellent prices. Plus, everything comes just as it looks online. Like the selection too.

      Sentiment
      • Positive
      Content
      • Pricing
      May 23, 2023
    • Love it!!

      Awesome!! We love temu!! We order all the time and love almost all of our items!

      Sentiment
      • Positive
      Content
      • Others
      May 23, 2023
    • temu is great i love it.

      temu is a really great app and a lot of things on here is cheap but u could buy it for a larger price and it would still be as great as the cheaper one

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • 💫🌟

      I just really love this app

      Sentiment
      • Positive
      Content
      • Others
      May 23, 2023
    • Temu Rocks

      This app is so amazing I love it really good deals on there stuff I would recommend every one looking at gitting ft

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • Great prices and quality items

      Easy to use site with mega deals and steals. Love being able to find anything and everything so easy peasy.

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • Jahne ross

      Im very sorry but Timu has gave me some good experiences but I feel like it’s annoying sometimes because they asked me to do the 10 minute challenge and I only want to buy one thing and I only have money for one thing so I hate that it doesn’t let you only buy one thing anymore in case you leave the app and go back on and that’s not fair because if people don’t have enough money for like $100 and stuff is that what scam is to get people out of their money because that’s not fair I don’t get to buy what I want to buy I have to go to another app to order something , so I feel like you should change it

      Sentiment
      • Negative
      Content
      • Features and Usability
      May 23, 2023
    • Super

      Muy buena

      Sentiment
      • Positive
      Content
      • Others
      May 23, 2023
    • TOP NOTCH

      I absolutely love everything I have purchased from you. I can’t believe when my sandals were to small I didn’t have to send them back. I want you to know I did order another size and I donated the ones that were to small to a homeless shelter. You customer service is above and beyond. Thank you

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • Poor

      I won prizes from some games and was excited to get them. I even sent some to my girlfriend and she loved them when she got them. However I didn't receive mines. I've done a reshipment and still haven't received my prizes. I've asked for another reshipment and still being processed, despite being 4 days. They love the get people to play games that involve getting others invite, but only come through half-baked

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 23, 2023
    • Past 4 weeks

      I’ve been ordering off of here for roughly a month now some of the things I have gotten our OK quality I’ve only had one thing that was not but that’s OK great prices love shopping on here have so much more stuff that I’m ordering would recommend this website to everybody and I have trying out different products to see what works better for myself and my family so far I have not returned anything because everything has been OK some things like I’ve said are great use them daily and all around. This is a really good website to order from I give it a 10 out of 10.

      Sentiment
      • Positive
      Content
      • Pricing
      May 23, 2023
    • Love Temu!

      I really love everything I ordered! I’m a small person and only the ponytail hat is a little large but that’s okay. Once washed and a ponytail, it will be great! I would definitely recommend Temu! 💞💞💞

      Sentiment
      • Positive
      Content
      • Others
      May 23, 2023
    • Awesome

      Awesome

      Sentiment
      • Positive
      Content
      • Others
      May 23, 2023
    • Todos los productos en excelentes condiciones me gustaron mucho

      Excelente

      Sentiment
      • Positive
      Content
      • Others
      May 23, 2023
    • Does it work? Yes Is it bullsh*t? YES✨

      I downloaded temu, lured by the chances of free item. I mean why not? Free is free, F R E E who doesn’t like free. The app bombards you with games and spin to get free shipping or good, discounted and items you just won for pressing on it. You go a little farther and select and play. Spin spin spin, your so close to winning just 30 points away. It tells you that you can get more point by inviting people. So you send the link to your friend and get 30 spin again but miss. Invite again get 70 need more so you get new users to play. 20 minutes left time is ticking you beg your friend to join… Success you won the 100 and potentially 200 credit. Your beaming with joy untill you see you balance. Only 40 credit?! How come! You saw 100 earlier. You go back to check and apparently get 40 credit and 80 in coupons. So you go and check no where is 80 off coupon, instead you see and buy 600 dollar order get 160 off… devastated you go to customer service to fix your problem. It takes 5 whole minutes to get thru the bot that you need help. You been added to a waiting list of 88 people long. So you wait… about every minute you get a message that if you don’t press within 30 seconds you get taken off. You press and watch and wait number 24 now so close to customer service and you slip up. You forgot to press just once, 1 hour and 20 minutes of watching and waiting gone. It’s like they don’t want to help you.

      Then you go back to rewards and earnings where you are able to win free stuff but only two options are available, your confused have they stopped the win free stuff they advertised. You check your friends phone, they have all the games available, only you don’t it’s like the app is working against you. You friend has never won anything but you have. Is it trying to stop you?

      You pick get 2 free items, you pick a projector you always wanted but only able to select it on this game, ever other games don’t give you the option. For your next item you want a monitor but for some reason you can find it. So your forced to pick a light. Your so close and you have to now invite new people, you message all your friends to download, spending hours on the app you finally get them to download. They do! You win!! Or so you thought with one dollar left it soon becomes .10 you disappointed but do not back down you spend even more time invite more and more. Finally you got one, you think it’s the end, but no. Now you have .09 left. It’s like it doesn’t want you to have it but you persevere and after making like 20 of your friends to join you finally get it. It ships, you receive it 2 weeks later. Your projector smells like strong chemicals and is small but works. Your light is the wrong color, small, and give you a headache.

      At least you got your products you worked so hard for. But the smell of the projector is so bad you can’t keep it in your room without coughing.

      Temu’s customer service keeps on removing you, you can’t play any free to get reward invite people games with only 2 options left, and still haven’t received your proper 100 credits. It lies, lures you, avoids giving you want you earned, and who knows what they do with your information. Do they just want to get new users or sell your information and the peers you invite.

      Don’t get your hopes up, nothing in this world is free. Was this worth your time?

      Sentiment
      • Negative
      Content
      • Features and Usability
      May 23, 2023
    • Lo mejor

      Me encanta temu

      Sentiment
      • Positive
      Content
      • Others
      May 23, 2023
    • La calidad

      La calidad es un 5 siento que pueden mejorar 1 que otra cosa

      Sentiment
      • Positive
      Content
      • Others
      May 23, 2023
    • TEMU IS FOR YOU!

      Thanks TEMU. So happy I found this app. Temu makes shopping fun at affordable prices. Highly recommended!

      Sentiment
      • Positive
      Content
      • Pricing
      May 23, 2023
    • Lost packages

      This is the second time they lost my package. They said it was delivered to the front door, but it was never delivered. If this keeps up I am not buying no more From Temu period. Period.

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 23, 2023
    • Recent purchases!

      Love all the items
      What does not fit=easy return.
      Fun place to shop!

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • Great shopping

      When I ordered from Temu I thought that my order wasn’t going to come fast or would never come at all but it did and I really love this app because the orders are free shipping and I would prefer others order from this app. Great customer service.

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • Satisfied Customer

      Great website! You get what you pay for with some things. But they’re return policy can’t be beat and I love this shopping app

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • I Love TEMU

      Good quality and fast delivery. I ordered 12 different shirts, pants, and swimwear. I love everything. I will tell everyone I know to order from TEMU

      Sentiment
      • Positive
      Content
      • Others
      May 23, 2023
    • 卖国贼

      卖国贼

      Sentiment
      • Negative
      Content
      • Others
      May 23, 2023
    • De lo mejor

      De lo mejorrrrrr los productos llegan súper rápidos graciassss recomendados

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023

Sentiment Analysis

  • Positive(23)
    77%
  • Negative(7)
    23%
  • None(0)
    0%
54 Net Promoter
Score

Popular Topics

  • Features and Usability(13)
    43%
  • Others(11)
    37%
  • Pricing(3)
    10%
  • Technical Issues(3)
    10%

Languages

  • English(24)
    80%
  • Spanish(5)
    17%
  • Chinese(1)
    3%

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