Temu Customer Feedback Report: Insights & Analysis
Temu, an online shopping app, receives mixed reviews from customers. While some appreciate the affordable prices, great quality, fast delivery, and easy returns, others complain about lost packages, damaged items, and difficult-to-win games. Some customers also feel annoyed by the challenges that force them to spend more money on the app. Nevertheless, Temu's customer service is praised for being responsive and helpful.
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Easy to use site with mega deals and steals. Love being able to find anything and everything so easy peasy.
Sentiment
Positive
Content
Shopping Experience
May 23, 2023
TEMU IS FOR YOU!
Thanks TEMU. So happy I found this app. Temu makes shopping fun at affordable prices. Highly recommended!
Sentiment
Positive
Content
Shopping Experience
May 23, 2023
Lost packages
This is the second time they lost my package. They said it was delivered to the front door, but it was never delivered. If this keeps up I am not buying no more From Temu period. Period.
Sentiment
Negative
Content
Shipping and Delivery
May 23, 2023
Recent purchases!
Love all the items What does not fit=easy return. Fun place to shop!
Sentiment
Positive
Content
Quality of Products
May 23, 2023
Satisfied Customer
Great website! You get what you pay for with some things. But they’re return policy can’t be beat and I love this shopping app
Sentiment
Positive
Content
Quality of Products
May 23, 2023
I Love TEMU
Good quality and fast delivery. I ordered 12 different shirts, pants, and swimwear. I love everything. I will tell everyone I know to order from TEMU
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Temu: Shop Like a Billionaire based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Executives, Marketing Strategists, Retail Analysts, E-commerce Consultants to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
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Introduction
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Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
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Content Analysis (2/2)
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Buyer Personas
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SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
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Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
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Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
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