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Mixed Reviews for Online Shopping App Temu

Mixed Reviews for Online Shopping App Temu

30 reviews between May 23, 2023 and May 23, 2023.

Temu, an online shopping app, receives mixed reviews from customers. While some appreciate the affordable prices, great quality, fast delivery, and easy returns, others complain about lost packages, damaged items, and difficult-to-win games. Some customers also feel annoyed by the challenges that force them to spend more money on the app. Nevertheless, Temu's customer service is praised for being responsive and helpful.

‎Temu: Shop Like a Billionaire
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30 reviews between May 23, 2023 and May 23, 2023.

May 23, 2023 - May 23, 2023

Popular Phrases

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Featured Content

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  • Good Site

    I was cautious about the items, but they’re really good overall. The one return I sent was handled so easily. I would recommend this site!

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • Love this company!

    I had concerns about whether the sizes would come close to what I wear. Everything I have ordered has got so great. After losing a bunch of weight, I needed clothes and didn’t want to spend a fortune, as I’m still losing. This is the perfect solution! I have placed another four orders!

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • Love this site

    What’s not to love? Quality goods at excellent prices. Plus, everything comes just as it looks online. Like the selection too.

    Sentiment
    • Positive
    Content
    • Pricing
    May 23, 2023
  • Love it!!

    Awesome!! We love temu!! We order all the time and love almost all of our items!

    Sentiment
    • Positive
    Content
    • Others
    May 23, 2023
  • temu is great i love it.

    temu is a really great app and a lot of things on here is cheap but u could buy it for a larger price and it would still be as great as the cheaper one

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • Temu Rocks

    This app is so amazing I love it really good deals on there stuff I would recommend every one looking at gitting ft

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • Great prices and quality items

    Easy to use site with mega deals and steals. Love being able to find anything and everything so easy peasy.

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • TOP NOTCH

    I absolutely love everything I have purchased from you. I can’t believe when my sandals were to small I didn’t have to send them back. I want you to know I did order another size and I donated the ones that were to small to a homeless shelter. You customer service is above and beyond. Thank you

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • Love Temu!

    I really love everything I ordered! I’m a small person and only the ponytail hat is a little large but that’s okay. Once washed and a ponytail, it will be great! I would definitely recommend Temu! 💞💞💞

    Sentiment
    • Positive
    Content
    • Others
    May 23, 2023
  • Does it work? Yes Is it bullsh*t? YES✨

    I downloaded temu, lured by the chances of free item. I mean why not? Free is free, F R E E who doesn’t like free. The app bombards you with games and spin to get free shipping or good, discounted and items you just won for pressing on it. You go a little farther and select and play. Spin spin spin, your so close to winning just 30 points away. It tells you that you can get more point by inviting people. So you send the link to your friend and get 30 spin again but miss. Invite again get 70 need more so you get new users to play. 20 minutes left time is ticking you beg your friend to join… Success you won the 100 and potentially 200 credit. Your beaming with joy untill you see you balance. Only 40 credit?! How come! You saw 100 earlier. You go back to check and apparently get 40 credit and 80 in coupons. So you go and check no where is 80 off coupon, instead you see and buy 600 dollar order get 160 off… devastated you go to customer service to fix your problem. It takes 5 whole minutes to get thru the bot that you need help. You been added to a waiting list of 88 people long. So you wait… about every minute you get a message that if you don’t press within 30 seconds you get taken off. You press and watch and wait number 24 now so close to customer service and you slip up. You forgot to press just once, 1 hour and 20 minutes of watching and waiting gone. It’s like they don’t want to help you.

    Then you go back to rewards and earnings where you are able to win free stuff but only two options are available, your confused have they stopped the win free stuff they advertised. You check your friends phone, they have all the games available, only you don’t it’s like the app is working against you. You friend has never won anything but you have. Is it trying to stop you?

    You pick get 2 free items, you pick a projector you always wanted but only able to select it on this game, ever other games don’t give you the option. For your next item you want a monitor but for some reason you can find it. So your forced to pick a light. Your so close and you have to now invite new people, you message all your friends to download, spending hours on the app you finally get them to download. They do! You win!! Or so you thought with one dollar left it soon becomes .10 you disappointed but do not back down you spend even more time invite more and more. Finally you got one, you think it’s the end, but no. Now you have .09 left. It’s like it doesn’t want you to have it but you persevere and after making like 20 of your friends to join you finally get it. It ships, you receive it 2 weeks later. Your projector smells like strong chemicals and is small but works. Your light is the wrong color, small, and give you a headache.

    At least you got your products you worked so hard for. But the smell of the projector is so bad you can’t keep it in your room without coughing.

    Temu’s customer service keeps on removing you, you can’t play any free to get reward invite people games with only 2 options left, and still haven’t received your proper 100 credits. It lies, lures you, avoids giving you want you earned, and who knows what they do with your information. Do they just want to get new users or sell your information and the peers you invite.

    Don’t get your hopes up, nothing in this world is free. Was this worth your time?

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 23, 2023
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Sentiment Analysis

54 Net Promoter
Score

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