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Mixed Reviews for NH Utrecht Hotel

Mixed Reviews for NH Utrecht Hotel

30 reviews between Feb 01, 2023 and Nov 01, 2023.

NH Utrecht hotel receives mixed reviews from guests, with some praising the friendly staff and convenient location near the train station. However, others complain about dirty rooms and unprofessional staff. The hotel offers spacious and clean rooms, a delicious breakfast, and good service. Some guests experienced issues with check-in, slow service, and non-functional amenities. Despite its central location, the hotel's decor is modern and pleasant. Overall, opinions on NH Utrecht are divided.

NH Utrecht
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30 reviews between Feb 01, 2023 and Nov 01, 2023.

Feb 01, 2023 - Nov 01, 2023

Popular Phrases

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Featured Content

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  • Excellent stay at NH Utrecht

    My room was spacious and clean. Breakfast was delicious and the selection of meats, cheese, bread, and fruits was great. Staff was helpful and kind. Location very good in close proximity to Utrecht Central Station. I enjoyed my stay very much.

    Sentiment
    • Positive
    Content
    • Breakfast
    Sep 01, 2023
  • Highly recommend

    Really lovely hotel. Spotlessly clean. Will definitely stay here again when in Utrecht. Great location and staff are super friendly and professional. Food also great. Cannot fault this place at all. Small self service shop on site for snacks and toiletries.

    Sentiment
    • Positive
    Content
    • Cleanliness
    Jul 01, 2023
  • Not a leisure hotel more budget corporate

    Seats are well worn ripped liftbwaitingbtimes can be 15 mins due to faults if you like the factory feeling you’ll like it because that’s the atmosphere reception staff like sitting in a side room so you get to see no one having said that there’s a young man alexandro if he’s on he is very attentive and caring

    Sentiment
    • Negative
    Content
    • Staff
    Jun 01, 2023
  • Excellent hotel and service

    A really nice hotel with very good service, great breakfast, great room and service minded staff. Near the central station which makes this hotel perfect for business travelers! Also very good service and good food in the restaurant and bar.

    Sentiment
    • Positive
    Content
    • Breakfast
    May 01, 2023
  • Central location

    This hotel is quite centrally located. Check-in was appallingly slow, for no obvious reason but might relate to the fact we are not EU residents. But, despite this, staff were overall very helpful Rooms comfortable. Decor is bright and modern and pleasant. We were allocated rooms quite high up the tower and views over the city were extensive

    Sentiment
    • Positive
    Content
    • Location
    May 01, 2023
  • Great location

    Came for one day business trip and stayed here because of the proximity to the train station. Excellent service and renovated rooms. Would recommend if you want a mix of modern mall and old city vibe.

    Sentiment
    • Positive
    Content
    • Location
    May 01, 2023
  • Amazing staff and hotel

    Wonderful hotel in a great location . The staff at this hotel are amazing lots of helpful advice . Can I mention how lovely the staff at reception were I lost my bag and they managed to find it for and took the trouble to post back home to me in Ireland . I really appreciate their kindness. The staff are a credit to the hotel I highly recommend staying here it is so close to everything in and around the beautiful Utrecht . 🙏🏻

    Sentiment
    • Positive
    Content
    • Staff
    Apr 01, 2023
  • Clean and perfect for travellers by train

    Our room was on a low floor but higher floors can enjoy the good city view, I think. The bedroom/bathroom was modern and clean. Very suited for business use but by all means good for holiday makers too. It's about 10 minutes walk to the old part of Utrecht.

    Sentiment
    • Positive
    Content
    • Location
    Feb 01, 2023
  • Perfect location, just in the center of the city, next to all public transportation, very nice and kind staff

    The rooms are very clean, and there is enough space, all the staff are so kind, nice and helpful, food is really delicious and the sevice is fast. Wifi is available and fast. The Bar is so suitable for having a pleasent time with having good quality service. Location of the hotel is in the city center and next to the central station, close to all public transportation..A very good choice for Utrecht.

    Sentiment
    • Positive
    Content
    • Staff
    Feb 01, 2023
  • Great football weekend

    Brilliant hotel perfectly placed fantastic hospitality, very clean food was nice and 24 hour service. Staff very multi lingual rooms very spacious, buffet breakfast has a great range, facilities for storage of luggage safe and secure

    Sentiment
    • Positive
    Content
    • Staff
    Feb 01, 2023
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Sentiment Analysis

36 Net Promoter
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