Discover What Guests Really Think About NH Utrecht
Jaarbeursplein 24, 3521 AR Utrecht The Netherlands
NH Utrecht hotel receives mixed reviews from guests, with some praising the friendly staff and convenient location near the train station. However, others complain about dirty rooms and unprofessional staff. The hotel offers spacious and clean rooms, a delicious breakfast, and good service. Some guests experienced issues with check-in, slow service, and non-functional amenities. Despite its central location, the hotel's decor is modern and pleasant. Overall, opinions on NH Utrecht are divided.
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My room was spacious and clean. Breakfast was delicious and the selection of meats, cheese, bread, and fruits was great. Staff was helpful and kind. Location very good in close proximity to Utrecht Central Station. I enjoyed my stay very much.
Sentiment
Positive
Content
Breakfast
Sep 01, 2023
Highly recommend
Really lovely hotel. Spotlessly clean. Will definitely stay here again when in Utrecht. Great location and staff are super friendly and professional. Food also great. Cannot fault this place at all. Small self service shop on site for snacks and toiletries.
Sentiment
Positive
Content
Cleanliness
Jul 01, 2023
Great location
Came for one day business trip and stayed here because of the proximity to the train station. Excellent service and renovated rooms. Would recommend if you want a mix of modern mall and old city vibe.
Sentiment
Positive
Content
Location
May 01, 2023
Excellent hotel and service
A really nice hotel with very good service, great breakfast, great room and service minded staff. Near the central station which makes this hotel perfect for business travelers! Also very good service and good food in the restaurant and bar.
Sentiment
Positive
Content
Breakfast
May 01, 2023
Clean and perfect for travellers by train
Our room was on a low floor but higher floors can enjoy the good city view, I think. The bedroom/bathroom was modern and clean. Very suited for business use but by all means good for holiday makers too. It's about 10 minutes walk to the old part of Utrecht.
Sentiment
Positive
Content
Location
Feb 01, 2023
Great football weekend
Brilliant hotel perfectly placed fantastic hospitality, very clean food was nice and 24 hour service. Staff very multi lingual rooms very spacious, buffet breakfast has a great range, facilities for storage of luggage safe and secure
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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