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Mixed Reviews for Hotel Van Der Valk in Hoorn, Netherlands

Mixed Reviews for Hotel Van Der Valk in Hoorn, Netherlands

30 reviews between Aug 01, 2022 and Nov 01, 2023.

The Hotel Van Der Valk in Hoorn, Netherlands receives mixed reviews. While some guests praise the clean rooms, friendly staff, and excellent facilities, others complain about issues with cleanliness, broken shower, and poor customer service. The hotel is conveniently located near the motorway and offers amenities like a swimming pool, sauna, cinema, and casino. The restaurant and breakfast receive positive feedback for their quality and variety. Overall, the hotel is recommended for a short stay, but improvements in certain areas are suggested.

Van der Valk Hotel Hoorn
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30 reviews between Aug 01, 2022 and Nov 01, 2023.

Aug 01, 2022 - Nov 01, 2023

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  • Prima

    Nice 4-star hotel with excellent rooms and restaurants. Modern facilities, including swimming pool in the top floor (not always open). We certainly can advice this modern hotel. Near the motorway to Amsterdam, and other historic sites.

    Sentiment
    • Positive
    Content
    • Location and accessibility
    Sep 01, 2023
  • Good hotel for exploring the Northwestern area of Holland

    Excellent hotel staff, who were always courteous and helpful throughout our stay. Clean and tidy room. Very good buffet style breakfast and restaurant for evening meals. Good quality bikes available for rental along with an assortment of cycling route maps (provided at Reception Desk), allowing for a variety of options to explore Hoorn and the surrounding area on impeccable quality Dutch cycling paths.

    Sentiment
    • Positive
    Content
    • Staff and service
    Sep 01, 2023
  • Perfect weekend getaway

    Very comfortable and modern hotel with a very nice restaurant and wellness area. Ideal for kids as well. Swimming pool on the top floor with a very nice view over the city. Facilities around the hotel very well too. There is a cinema and casino in the same building.

    Sentiment
    • Positive
    Content
    • Facilities and activities
    Dec 01, 2022
  • Perfect night

    I arrived at the hotel exhausted by several business trips and was impressed by the secured access to the room, the high tech elevator, zero noises + total darkness in the room. I appreciated also the modern TV. Usually you have to push many times the TV remote control until finding the right channel with your language. Here it took second to reach my favourite channel with my language.

    Sentiment
    • Positive
    Content
    • Room amenities
    Nov 01, 2022
  • A rather enjoyable stay

    The Hotel Hoorn is well suited for a short stay during a holiday trip. The bike rental and a good restaurant were very valuable although there are also many restaurants around the harbour. The entertainment value ist increased by an inhouse cinema and an inhouse casino.

    Sentiment
    • Positive
    Content
    • Facilities and activities
    Nov 01, 2022
  • Disappointed guests

    Room was unpleasantly uncleaned. Beddings where not changed.No attention to detail of cleanliness & hygiene shown to both rooms we’ve booked.Shower was broken.Very disappointing for a high standard hotel brand.

    Sentiment
    • Negative
    Content
    • Cleanliness and hygiene
    Oct 01, 2022
  • A nice hotel to spend a weekend (or more)

    Van der Valk is a hotel where you can spend your weekend, visit nearby sites, spend some time in the casino, experience its great restaurant, and many more. Located on the main road, needs a car for access. A small gym and pool, could gice you a way out when the weather is not friendly. The restaurant is a place to go.

    Sentiment
    • Positive
    Content
    • Facilities and activities
    Oct 01, 2022
  • Great hotel for network meeting

    Room was booked by my colleague for a network meeting. Stayed here for 3 nights. Used the restaurant for breakfast, lunch and dinner, and it was all good. Size of room was good and it was easy to work before we start our common meetings. Liked the room and have nothing to complain about. Would come back to this hotel again if I ever had a meeting nearby.

    Sentiment
    • Positive
    Content
    • Booking and cancellation
    Oct 01, 2022
  • slept like a could

    Aawesome, bathtub is very big, vcomfortable for two persons, the bed is comfy, the hotel ist easy to find and hoorn is a cute town . dDd I mention the bathtub already??? It is really something, never seen a big tub like that.

    Sentiment
    • Positive
    Content
    • Room amenities
    Sep 01, 2022
  • Good for business but the food needs to improve

    Good hotel not in the center of the Hoorn but easy to reach by car as it is close to the highway. The food is correct but can be improved. Menu has variety but the way of cooking and quality of ingredients could be better. Good breakfast. Good experience in general but the price could be more competitive.

    Sentiment
    • Positive
    Content
    • Restaurant and food
    Aug 01, 2022
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Sentiment Analysis

70 Net Promoter
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