Announcing Free Research Tools: Turn Amazon, Trustpilot, Tripadvisor, Google Play and App Store reviews into market research!
See All Reports >>
Mixed Reviews of a Hotel

Mixed Reviews of a Hotel

30 reviews between Jun 01, 2017 and Nov 01, 2022.

This summary highlights various aspects of the hotel based on the reviews received. It mentions issues with room cleanliness, unhelpful staff, poor location, and outdated facilities. However, some positive feedback is also given regarding the breakfast and friendly staff. Overall, guests expressed dissatisfaction with the hotel's services and amenities.

Fletcher Hotel-Restaurant 's-Hertogenbosch
Get a comprehensive research report!
Get a comprehensive research report right away

This research report is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews.

Buy Now!

30 reviews between Jun 01, 2017 and Nov 01, 2022.

Jun 01, 2017 - Nov 01, 2022

Popular Phrases

see all >>

Featured Content

see all >>
  • The worst hotel ever

    AVOID AT ALL COSTS ...Rude staff on arrival, the room was just dreadful ... unclean, Unhygienic and they wouldn't change the room. I asked for the manager and wasn't available which I now know is a pattern of how they work. I couldn't move due to work commitments. AVOID AT ALL COSTS

    Sentiment
    • Negative
    Content
    • Staff Service
    Nov 01, 2022
  • OK for short business stay

    The hotel was nothing special, I only picked it because it's so close to SAP. Room and bathroom were average. Dinner and breakfast were alright. Heating takes a while to start working. Bed is warm/comfortable.

    Sentiment
    • None
    Content
    • Room Comfort
    Jan 01, 2020
  • Pick another hotel

    Really not a modern nice hotel, very noisy at all times due to the highway, rooms are like caves with poor lighting and smell is very dusty (and look at that toilet!). They charge for the room 48hrs in advance, even though cancellation should've been possible up to 24hrs. Especially bad for business travel/anybody who has some standards.

    Sentiment
    • Negative
    Content
    • Facilities
    Oct 01, 2019
  • Hôtel to avoid !

    Very bad hotel. Impossible to cancel a room even 24h before (for obscure reasons), room not prepared, very noisy room and not modern... avoid it ! We will go in another one next time, we really had a bad experience

    Sentiment
    • Negative
    Content
    • Booking Process
    Jun 01, 2019
  • great hotel

    I enjoyed my short stay in the hotel with a cosy room and very friendly staffand very helpful. I recommend this hotel . Nevertheless is it a bit far from the city if you don't have a car available to you .

    Sentiment
    • Positive
    Content
    • Location
    Jul 01, 2018
  • Great

    We really enjoyed staying here as part of tour, the breakfast was really good very tasty, great orange juice! Also had a meal there only burger but it was very tasty but a bit pricey for what it was. Good hotel.

    Sentiment
    • Positive
    Content
    • Breakfast
    Jun 01, 2018
  • Business stay

    poor location, poor room and many problems with the electricity and light in room. it took them 48 hrs to fix it without offering a another room 4 iron + boards to iron your shirt in a hotel with +100 rooms, come on......

    Sentiment
    • Negative
    Content
    • Facilities
    Apr 01, 2018
  • Hotel may be convenient for Business, only!

    Service was bad. Heating in the room extremely noisy, no heating in the bathroom. Parking was full upon checkin. Even with a good functional navigation system, it was very difficult to find the hotel. A good thing: there was a McDonald next door with parking.

    Sentiment
    • Negative
    Content
    • Facilities
    Mar 01, 2018
  • Mixed feelings

    Breakfast was excellent, rooms ok and neat. Welcome at the reception desk was very poor and service at the bar a disaster, 30 minutes before a waiter showed up and another 15 minutes to receive our drinks. Hotel management promised to do better but the second day they made us wait even longer!!

    Sentiment
    • Negative
    Content
    • Staff Service
    Aug 01, 2017
  • Visited Hertogenbosch for a wedding and stayed 2 nights at the Fletcher Hotel. The staff were excellent.

    The staff were excellent and very helpful. the rooms were very comfortable and clean. The breakfasts were very nice and the overall experience was relaxed and very pleasant. Being just outside the town meant a short 10min taxi to the centre but the upside of that is there was no disturbance at night. Thank you for a wonderful stay.

    Sentiment
    • Positive
    Content
    • Staff Service
    Jun 01, 2017
  • See All Reviews

Sentiment Analysis

-30 Net Promoter
Score

Popular Topics

Languages

Rate this report

Help us to improve this report.

See Other Examples

See other research reports created by our community members from Tripadvisor reviews.

See All Research Reports >>
Related Readings

Kimola provides resources to enhance your market research knowledge, providing tutorials, tips and tricks and best practices for different research scenarios.

Complete Market Research Guide for Coffee Shops & Roasters

Complete Market Research Guide for Coffee Shops & Roasters

See how to analyze coffee shop customer reviews on Trustpilot with one click.
3 min read
Complete Market Research Guide for Fitness Centers

Complete Market Research Guide for Fitness Centers

Learn how to conduct market research for fitness centers on Trustpilot with one click.
3 min read
Complete Market Research Guide for Fashion Stores

Complete Market Research Guide for Fashion Stores

Learn how to conduct market research to leverage customer insights for your fashion store on Trustpilot.
2 min read
Complete Market Research Guide For Hobby Stores

Complete Market Research Guide For Hobby Stores

See how to scrape and analyze hobby store reviews on Trustpilot with one click to reveal customer insights.
2 min read
Complete Market Research Guide for Hair & Beauty Salons

Complete Market Research Guide for Hair & Beauty Salons

Learn how to leverage customer feedback for your hair and beauty salon listed on Trustpilot.
2 min read
Complete Market Research Guide for Furniture Stores

Complete Market Research Guide for Furniture Stores

Learn how to analyze reviews of furniture stores on Trustpilot.
2 min read
Frequently Asked Questions

  • This page is a research report based on the analysis of online reviews collected from Tripadvisor. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

  • Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.

  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

  • Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.

Legal Disclaimer

We would like to clarify that this product is not created by Tripadvisor and is not associated with or supported by Tripadvisor in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Tripadvisor's terms of use, including copyright regulations, when utilizing the extracted review data.