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Mixed Reviews for IG Trading: Excellent Service but Hidden Fees and Technical Issues
IG Trading received both praise and criticism from its clients. Some reviewers commended the excellent service and professionalism of specific employees. However, others complained of poor customer service and hidden fees. Some clients had difficulty withdrawing their funds, while others experienced slippage on trades. Several customers also mentioned issues with IG Trading's trading platform and website. Overall, IG Trading seems to have a mixed reputation among its clients.
Best for- Financial Analysts
- Investment Advisors
- Customer Service Managers
- Risk Management Professionals
- Trading Platform Developers
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in the last 24 hours.
Here you can see the preview of this report containing the analysis of only 39 latest reviews.
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call was answered quickly and Praveen…
call was answered quickly and Praveen was able to clarify what my problem was with ease. Many thanks.
Sentiment- Positive
Content- None
Apr 26, 2023 -
Great service
Prompt service and was able to answer my query clearly and confidently. Thanks Kuhu!
Sentiment- Positive
Content- None
Apr 26, 2023 -
Very happy with IG
Very happy with IG. Rohith helped me tonight, 21/04/23.
Sentiment- Positive
Content- None
Apr 21, 2023 -
Technical problem on the iPad app
They sorted out a technical problem(iPad app) for me in a timely and professional manner by liaising with account management to finish with I got a phone call to verify the fix from Jean M. Trading Services
Sentiment- Positive
Content- None
Apr 18, 2023 -
Thank you for your help
Thank you for your help, I appreciate you because of my bank card issue at the time I was very nervous and you gently with Pecient answer to my questions and solve my problem. Kind regards
Sentiment- Positive
Content- None
Apr 13, 2023 -
IG Support are always very quick and…
IG Support are always very quick and courteous when responding to technical issues
Sentiment- Positive
Content- None
Apr 10, 2023 - See All Reviews
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Positive(38)
62%
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Negative(27)
97%
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None(0)
0%
Score
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Mdad(39)100%56% Positive
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English(38)
97%
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Ezwydof(1)
3%
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What is this page?
This page displays purchase options and a preview of the customer feedback analysis report for IG based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Investment Advisors, Customer Service Managers, Risk Management Professionals, Trading Platform Developers to discover insights into what people love, dislike, and need.
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What does this report offer?
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