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Mixed Reviews for Giolitti Gelateria in Rome

Mixed Reviews for Giolitti Gelateria in Rome

30 reviews between May 20, 2023 and Oct 19, 2023.

Giolitti Gelateria in Rome receives mixed reviews, with some praising the variety and quality of the gelato, while others find it average or overrated. The service is often criticized, with reports of rude and unhelpful staff. The historic decor and long queues add to the charm but can also lead to confusion. Despite the drawbacks, many still consider Giolitti to be one of the top gelato places in Rome.

Giolitti
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30 reviews between May 20, 2023 and Oct 19, 2023.

May 20, 2023 - Oct 19, 2023

Popular Phrases

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Featured Content

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  • Grab a table

    We enjoyed gigantic sundaes in the mirrored seating area, providing much needed shade. Smartly dressed and efficient waiters served us, which cost a little extra (worth it).

    Sentiment
    • Positive
    Content
    • Other Desserts
    Sep 28, 2023
  • VERY RUDE WAITERS

    I came today and just sat to order additional things but very extremely rude waiters just said that I have to leave eventhough I was trying to explain that I want to order they just said that I have to leave will never go there...againMore again

    Sentiment
    • Negative
    Content
    • Customer Service
    Aug 30, 2023
  • Rude

    Rude waitress. Never going to recommend them. The store should choose their waitress and teach them how to deal with respect.

    Sentiment
    • Negative
    Content
    • Customer Service
    Aug 13, 2023
  • Good gelato!

    Good gelato! Good price for what you get. We paid 5€ for 3 scoops of ice cream. Lots of flavor choices! You can also sit and order coffee.

    Sentiment
    • Positive
    Content
    • Value for Money
    Jul 30, 2023
  • outstanding bakery in the center of Rome

    great variety, great quality, very helpful personnel.
    We mostly samples many of the pastries, everyone including our small children loved it all.

    Sentiment
    • Positive
    Content
    • Flavor Variety
    Jul 23, 2023
  • Absolutely delicious

    We stopped at Giolitti for some granita and gelato. Both of the desserts were great and we would definitely go back. This was the first time we had granita so not much to compare it to but the texture and flavors were absolutely amazing. Each...More

    Sentiment
    • Positive
    Content
    • Gelato Quality
    Jul 18, 2023
  • Gelato at Giolitti

    Giolitti manifests old time charm and elegance. Very good gelato, I particularily loved the pistachio, and the scenery is just lovely.

    Sentiment
    • Positive
    Content
    • Historical Ambiance
    Jul 15, 2023
  • SHOCKINGLY BAD SERVICE AND RUDE STAFF AND ICE CREAM IS NOTHING SPECIAL

    INCREDIBLY RUDE STAFF and the ice cream is nothing special..ill keep it short as they obviously dont care what people think but here are a few points
    1...watched the bar man shout at customers that he didnt care what they thought as he gets paid...More

    Sentiment
    • Negative
    Content
    • Customer Service
    Jul 14, 2023
  • Opera gelato

    Great Gelato! Went here because we saw the Obama's try it. Good choice for us!!! As a tourist, the service was good and the product was better.

    Sentiment
    • Positive
    Content
    • Value for Money
    Jun 29, 2023
  • Amazing Roman gelato with unparalleled flavor selection

    I was a repeat customer and would send everyone I know to Giolitti. I wished I could try literally every flavor - loved the blueberry, Roman Holiday (pear, fig, walnut), and the cioccolato al fondo. Always get the panna on top!

    Sentiment
    • Positive
    Content
    • Gelato Quality
    Jun 26, 2023
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Sentiment Analysis

27 Net Promoter
Score

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