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Mixed Reviews for the Doro 7030 Phone

Mixed Reviews for the Doro 7030 Phone

30 reviews between Oct 07, 2022 and Oct 31, 2023.

Mixed reviews for the Doro 7030 phone, with some users finding it difficult to use and lacking in features, while others appreciate its simplicity and suitability for elderly users. Complaints include poor battery life and complicated text messaging. Positive aspects include WiFi calling and pre-installed WhatsApp. Overall, opinions are divided on this phone.

Doro 7030 Unlocked Dual SIM 4G Easy-to-Use Clamshell Mobile Phone for Seniors with WhatsApp,
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30 reviews between Oct 07, 2022 and Oct 31, 2023.

Oct 07, 2022 - Oct 31, 2023

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  • Not that easy to use for an easy to use phone.

    Description states easy to use, to make phone calls yes. The rest of it not so. Smart phone is so much easier even for a person in their 80s.

    Sentiment
    • None
    Content
    • Ease of Use
    Oct 24, 2023
  • Horrible operating system for older adults

    Really poor user interface. Had to return as elderly mum could not get to grips with it.

    Sentiment
    • Negative
    Content
    • Ease of Use
    Oct 07, 2023
  • Battery Life - what Battery life?

    Very disappointed with the battery life. If this issue was solved it is an ideal handset for someone who is not 'tech savvy'.

    Sentiment
    • Negative
    Content
    • Battery Life
    Sep 07, 2023
  • Doro7030

    It is a good phone, but not suitable for a disabled person

    Sentiment
    • Positive
    Content
    • Ease of Use
    Aug 17, 2023
  • Not suitable for intended elderly market

    I bought this for my father who is in his 80s. He wanted something easy to use, to send text messages.
    I must say that this is the hardest phone I've seen since the early days of the Nokia back in the 90s... It is so complicated to type anything.
    It took him over half hour just to type ”good morning” to reply to a text to his granddaughter!
    Press this button, now this button then along to this letter, now press ok, now press this button etc etc.
    I've today bought him a smart phone for half the price which has a proper keyboard for him the type messages.

    Not impressed! certainly not easy to use for elderly people, (or anyone to be honest!)

    Sentiment
    • Negative
    Content
    • Ease of Use
    Jan 08, 2023
  • Whatsapp doesn't work on phone until next update is released

    So the only reason we bought this phone for a xmas present was so my dad could get whatsapp. He has a previous doro phone which he's happy with but which doesn't have whatsapp on it. This one is pretty much exactly the same but with whatsapp. So should be ideal. Spent literally hours on christmas day and boxing day trying to get whatsapp installed on this blinking phone (which seems very good apart from the whatsapp). Eventually called the help line and what I can only describe as a person masquerading as an American robot answered. He gave me the impression that he was totally bored in his job, didn't give a flying flip about the customers and had done this so many times that his brain was about to breathe its last if he spoke to one more customer. Anyway, what I managed to extract, slowly and painfully, from this robot-human was that there is a bug on the 7030 which means that you can't access whatsapp at all at the moment. They have a fix but in their wisdom decided to release it to more important countries than the UK over "the holiday" period. The UK will have to wait for a few weeks for the release. He couldn't give me a date for the release, he could only say that it should be before the end of January. Great. Thanks Doro.

    Other than the totally shoddy customer service surrounding whatsapp, this seems like a really decent phone for an old duffer who doesn't want to use the internet. If you want to use the internet then I'd steer clear. Giving it a 1 star because of the absolutely lousy whatsapp service and because I missed out on a lot of xmas day trying to configure an app which they know doesn't work.

    Might update this when the bug is finally fixed.

    Sentiment
    • Negative
    Content
    • Whatsapp
    Dec 27, 2022
  • Notification green light on all the time relentlessly

    I bought this from a local shop (ie not from Amazon) but wanted to review it as it has been such a disappointment; laborious when it comes to adding contacts or messaging and not at all intuitive.

    However the main problem has been the green notification light which remains on 24/7 intermittently flashing no matter how many times you read or delete messages; there also appears to be a software problem with speed dial as you cannot add the contacts you want and then the phone itself adds someone just from a message

    Previous Doro models like the 6520 were designed much more intelligently, so I feel very let down that the 7030 model is so different!

    Sentiment
    • Negative
    Content
    • Design and Features
    Dec 08, 2022
  • Nice phone

    Overall really nice but for the elderly the need of the arrow to locate a message is a bit unnecessary

    Sentiment
    • Positive
    Content
    • Ease of Use
    Nov 05, 2022
  • Decent

    Decent enough clamshell phone. I'm not interested in the internet so WhatsApp and Facebook are switched off. Mostly just used for texting. When a txt is opened that's been sent to me it reads the bottom line so you need to scroll up which is a bit annoying. I like that it can receive emoji's in a txt but unfortunately can't send them.It gives one reminder beep after 10 minutes for a missed txt,then a flashing green light after this Seems decent quality photos and videos it takes also. I just wish that Motorola would do an updated K1 clamshell phone though as that was far superior as it gave a reminder beep every 5 minutes for missed txts and calls and was far easier to txt with than this 🙂

    Sentiment
    • Positive
    Content
    • Text Messaging
    Oct 27, 2022
  • Don’t bother with this Doro

    My father has used Doro phones for years and needed an update, thought this would be ideal with it having WhatsApp, it is a completely different format to all other ones he’s had. Extremely unresponsive and it was the text messaging that was very poor to read and understand. Not ideal for anyone young or old. Thankfully Doro let you try and return within 30 days. Well done Doro as it is great customer service. It’s just this particular phone is a no no

    Sentiment
    • Negative
    Content
    • Ease of Use
    Oct 07, 2022
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17 Net Promoter
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