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Mixed Reviews and Complaints About Bumble's Paywall and User Experience

Mixed Reviews and Complaints About Bumble's Paywall and User Experience

30 reviews between Jul 25, 2023 and Jul 25, 2023.

Bumble receives mixed reviews from users, with complaints about the paywall, inactive users, and error messages. Some users appreciate the safety features and networking opportunities. The app has faced accusations of aggressive monetization and fake reviews. There are also issues with unauthorized charges and account bans. Overall, users have mixed opinions about the app's effectiveness in finding matches.

Bumble - Dating. Friends. Bizz - Apps on Google Play
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30 reviews between Jul 25, 2023 and Jul 25, 2023.

Jul 25, 2023 - Jul 25, 2023
  • thank you for a safe company that cares for female safety while keeping the social, dating and networking needs happening in the world.

    Sentiment
    • Positive
    Content
    • Safety and Security
    Jul 25, 2023
  • I didn’t authorize a subscription to this app and I was charged anyway😑😑😑😑!!!!

    Sentiment
    • Negative
    Content
    • Payment and Subscription
    Jul 25, 2023
  • they keep finding new ways to add things behind a pay wall. Also their notifications tend to pester you

    Sentiment
    • Negative
    Content
    • App Functionality
    Jul 25, 2023
  • Great app

    Sentiment
    • Positive
    Content
    • App Functionality
    Jul 25, 2023
  • I don't know

    Sentiment
    • None
    Content
    • App Functionality
    Jul 25, 2023
    • its too good

      Sentiment
      • Positive
      Content
      • App Functionality
      Jul 25, 2023
    • Not sure if this for real. It's been several months and now I'm premium member also... my thumb literally started paining. My hunt isn't fruitful. I really started thinking if this is some sort of a fake app

      Sentiment
      • Negative
      Content
      • Scam and Fake Reviews
      Jul 25, 2023
    • I have now deleted my account.

      Sentiment
      • Negative
      Content
      • Inactive Users
      Jul 25, 2023
    • no matches 😞

      Sentiment
      • None
      Content
      • Matching and Messaging
      Jul 25, 2023
    • It hides anyone who is interested in you. Next to impossible to actually speak to anyone.

      Sentiment
      • Negative
      Content
      • App Functionality
      Jul 25, 2023
    • ❀️

      Sentiment
      • Positive
      Content
      • App Functionality
      Jul 25, 2023
    • very good thanks

      Sentiment
      • Positive
      Content
      • Customer Support
      Jul 25, 2023
    • It's okay. My main complaint about this app, and the same complaint with tinder, is how you have to pay to find out who like you and how you can't even like them back without paying. To me, I don't know why this is a feature as it makes matching with anyone difficult because when someone like you, you can't like them back. It just a dumb system all around.

      Sentiment
      • None
      Content
      • App Functionality
      Jul 25, 2023
    • You guys can email me back anytime, this the 3rd charge and I want my money back. It's been over a week I want some answers.

      Sentiment
      • Negative
      Content
      • Payment and Subscription
      Jul 25, 2023
    • Cannot login for ever

      Sentiment
      • Negative
      Content
      • App Functionality
      Jul 25, 2023
    • There are too many inactive users in the app, wished they had some festure to filter by active users in the past 48hrs or something. It would also be nice if you can filter people by shared interests.

      Sentiment
      • Negative
      Content
      • App Functionality
      Jul 25, 2023
    • good

      Sentiment
      • Positive
      Content
      • App Functionality
      Jul 25, 2023
    • excellent

      Sentiment
      • Positive
      Content
      • App Functionality
      Jul 25, 2023
    • It's been 3 months and my account is still error, I can't log in anymore. It says that I'm under 18 years old, but in fact I'm already 19. Please fix this if your team want to help your customer.

      Sentiment
      • Negative
      Content
      • Age Verification
      Jul 25, 2023
    • Eh but better than tinder for responsitivity, pure out ranks both. Anyways lol you should give us a once per week 1 per use limit for backtracks, change the swipe to taps bc I accidentally swipe left on the best ones waiting for my likes to renew

      Sentiment
      • Negative
      Content
      • App Functionality
      Jul 25, 2023
    • Worse than other dating apps. Aggressive monetization. Pretends people liked your profile, but need to pay because otherwise you don't get to swipe on them. And your swipes are limited. Might as well go back to tinder lol.

      Sentiment
      • Negative
      Content
      • Payment and Subscription
      Jul 25, 2023
    • yesoooo

      Sentiment
      • Positive
      Content
      • App Functionality
      Jul 25, 2023
    • Seems like a, scam to get people to pay for subscription. As it's impossible to use app without paying. And the number of fake 5 star "reviews" is a dead giveaway.

      Sentiment
      • Negative
      Content
      • Scam and Fake Reviews
      Jul 25, 2023
    • Please i subscribed premium but it hasn't worked

      Sentiment
      • Negative
      Content
      • Payment and Subscription
      Jul 25, 2023
    • Waste of money, waste of time, only swiping for money,no one will get partner,,,,,

      Sentiment
      • Negative
      Content
      • Matching and Messaging
      Jul 25, 2023
    • Sucks

      Sentiment
      • Negative
      Content
      • App Functionality
      Jul 25, 2023
    • They banned me for being underage I'm literally 21 and have had the app since I was 18 lmao and they want me to go threw customer service and send them a pic of my ID I'm not doing that all because I look young and someone reported me smh

      Sentiment
      • Negative
      Content
      • Age Verification
      Jul 25, 2023
    • There are very few likes remaining for non premium users! That's very pathetic

      Sentiment
      • Negative
      Content
      • App Functionality
      Jul 25, 2023
    • Have to pay to send messages, no thanks, uninstalled!

      Sentiment
      • Negative
      Content
      • Payment and Subscription
      Jul 25, 2023
    • i subscribe to bumble and i still cannot get the premium...already send a ticket to bumble but no respond after 3 to 4 days? i lost my money and u know what its ok take it

      Sentiment
      • Negative
      Content
      • Customer Support
      Jul 25, 2023

Sentiment Analysis

  • Positive(8)
    27%
  • Negative(19)
    63%
  • None(3)
    10%
-36 Net Promoter
Score

Popular Topics

  • App Functionality(15)
    50%
  • Payment and Subscription(5)
    17%
  • Age Verification(2)
    7%
  • Customer Support(2)
    7%
  • Matching and Messaging(2)
    7%
  • Scam and Fake Reviews(2)
    7%
  • Inactive Users(1)
    3%
  • Safety and Security(1)
    3%

Languages

  • English(30)
    100%

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