30 reviews between Dec 30, 2022 and Jul 20, 2023.
Burger & Lobster Soho receives mixed reviews, with some praising the lobster roll and burgers while others complain about flavorless salads and poor service. The restaurant offers a cozy ambiance but lacks attention to detail in some areas. Despite some shortcomings, many guests enjoy the food and find the prices reasonable. The wait staff is described as friendly, although there are a few instances of slow service and rude behavior. Overall, Burger & Lobster Soho is a popular spot for lobster and burger lovers in London.
This research report is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews.
30 reviews between Dec 30, 2022 and Jul 20, 2023.
Had the lobster roll and classic burger combo to split with my son. Lobster roll was terrific. Burger was good, nothing special. All in all a good lunch. Would go back. Service was fine.
Close to our hotel on our first night there. The menu was exciting with so many options. The server started out very attentive then vanished. Two of us ordered the Caesar salad with lobster. There was a lot of lobster shell but not much lobster....The salad was flavorless and wilted. The guys got lobster burgers and enjoyed them. We didn't get the bread we ordered. And when the bill came, there was a 28 GRB bottle of wine that we didn't order. When we mentioned it to the server, she didn't apologize and didn't act surprised. I felt it was intentional. Skip this place.More The salad was flavorless and wilted. The guys got lobster burgers and enjoyed them. We didn't get the bread we ordered. And when the bill came, there was a 28 GRB bottle of wine that we didn't order. When we mentioned it to the server, she didn't apologize and didn't act surprised. I felt it was intentional. Skip this place.
Had a fine first visit to Burger & Lobster Soho at the weekend for a pre-film lunch. Ordered the Beast Burger (which comes with the tastiest fries). A great combination of flavours. Delicious. The restaurant interior is welcoming, the service prompt & friendly. I look...forward to trying out other meals on menu in the future :)More forward to trying out other meals on menu in the future :)
Great burger and well cooked lobster with a delicious garlic lemon butter sauce! Amazing cocktails! Such a good vibe! I loved it!
Food was lovely, sticky toffee pudding was the best 😊 but, the service was not so good. I ordered 0 alcohol cider because I am 8 months pregnant. They gave me cider with alcohol, I only noticed when I started to feel tipsy. I pointed...that to our waitress, she said that I ordered that. I said to her I ordered 0 alcohol. Her response was ok I will get you that one. No apologies whatsoever. And when she was cleaning the mains she dropped knives and forks on my feet. 😒
When we asked for the bill both ciders were there. Disappointing. Will think twice before coming back.More that to our waitress, she said that I ordered that. I said to her I ordered 0 alcohol. Her response was ok I will get you that one. No apologies whatsoever. And when she was cleaning the mains she dropped knives and forks on my feet. 😒
When we asked for the bill both ciders were there. Disappointing. Will think twice before coming back.
Fantastic
We were in soho for the theatre and got food inbetween shows, really lovely place and the food was great! Highly recommend
Really good spot. We had the lobster roll and burgers. Also the rock oysters were fantastic. Would absolutely go back. Good service.
We had a really nice time at lobster and burger! The lobster roll was the best I’ve had in London. It was a really relaxed environment and the actual lobster was cooked really well, it was an enjoyable night and we’d be back
Tried the lobster pasta for a change. It could have been hotter when it arrived. My guess is it had been sitting ready, waiting to be brought to the table. The linguine was good and there was nothing wrong with the shellfish, but the lobster...lacked flavour, and would have been better grilled than steamed. All in all, not particularly good value. Go for the grilled half lobster instead. Better too if the music were not so loud. And if they accepted cash. Raised this and got the - now standard - "it’s-all-too-difficult” response. It isn’t. It is simply a matter of putting your customers’ preference first.More lacked flavour, and would have been better grilled than steamed. All in all, not particularly good value. Go for the grilled half lobster instead. Better too if the music were not so loud. And if they accepted cash. Raised this and got the - now standard - "it’s-all-too-difficult” response. It isn’t. It is simply a matter of putting your customers’ preference first.
We were there on May 4th I had Wagu burger (never again ) and she had seafood platter for one decent amount and very nice and we decided to share this as the burger was awful drinks and side and service also nice we would...return for seafood again but give the burger a miss and due to the burger this was poor valueMore return for seafood again but give the burger a miss and due to the burger this was poor value
Lobster and chunky chips what a treat, great atmosphere oozing luxury,clean toilets, live lobsters in tanks not not for faint hearted or vegetarians. I would offered a garlic olive oil dressing option instead of garlic butter
The beef burger in B&L set is gorgeous. The beef is juicy and well-flavor of seasoning. The grilled lobster is good to try in London too. I highly recommend to spice it up with the sauce. It’s pretty nice for Asian people to taste.
This is my third time visiting this restaurant. I’ve noticed the attention to detail every member of this team displays. From the cleanliness to the food down to the music. It’s a 10/10 experience. This time I had my pregnant wife and my 1 year...old, Stevie made sure we had a high chair and bread to accommodate our last minute request. To our New York buddy, keep making people feel comfortable in this industry! My only request is hand towels in the restroom, we have to account for the patrons that choose not to wash their hands. Lol, y’all be cool.More old, Stevie made sure we had a high chair and bread to accommodate our last minute request. To our New York buddy, keep making people feel comfortable in this industry! My only request is hand towels in the restroom, we have to account for the patrons that choose not to wash their hands. Lol, y’all be cool.
Not the first time @ burder & lobster and won't be the last. The lobster is always well grilled, everything is fresh and I never have to wait for more than 15-20 min for my food to arrive.
The ambiance is cozy. Lobster pasta delicious however when served no shell cracker and spatula, knowing its lobster. Seafood platter tasteless even adding sauces. Staff facing the most times so hard to get attention. Ladies room, they were scattered toilet roll on the floor. I...noticed though that most guest were ordering the burgers maybe next time I will try this.More noticed though that most guest were ordering the burgers maybe next time I will try this.
Great service not over the top or in your face, fantastic lobster role and fries, mac and cheese with lobster also delicious.
First time here and loved everything about it.
Service good. Reasonable prices and good selection of drinks
Food was quick and well presented
Excellent service to our table. As we were celebrating Jackie birthday. Jorddy was extremely, attentive, very friendly service. Couldn't ask any more. What a fabulous afternoon lunchtime.
Trying to think of a moment in my life that comes close to the beauty of tasting this lobster roll with lemony butter sauce… thank you carlos for creating the connection and serving our table!
Hi
Me and my partner spend a great time at the Burger and Lobster before our comedy show.
Was the first time in the restaurant.
We decide to order one single “combo” menu for two was 42£ , they recommended one per person but we...More
We went to Burger & Lobster Soho on a Saturday night at around 6pm. The service was great and also quite speedy. There was ambient lighting which is always a plus in my book. We also had a little candle on our table. These little...More
Not much flavour those everything was cook really well, the burger perfect medium although they don’t ask you how you would like it cooked
Good food and great customer service! Was served by a lovely waitress. Will be back again! Must try the lobster roll, the sauce that comes with is delicious
Initially I choose this restaurant for my husband as he loves lobster. I was unsure about what I would choose but was surprised by the venison burger.
The staff were lovely and offered advice on the lobster and dishes offered.
Excellent food and superb customer service, very fresh and tasty food.
Very very nice restaurant I highly recommend it
I had high expectations but was hugely disappointed. Asking to pay while eating at 9:50 because the restaurant is "closing" at 10 is unacceptable. The waiters were pressing with no respect to the point of literally asking to pay, as I was finishing my dish...More
Excellent food and mostly excellent service! Our waitress, Michelle was very responsive and did the lobster pulling for us. The plates are big and everything is fresh and very tasty.
We were on central london & we had trouble getting in a few places. When we got to Burger & Lobster, they were extremely busy but the guy at front, Mehmet found a place for us somehow and we were seated quite quickly. We had...More
All three combo meals (of an order of six) came with lobsters that were dry and more the size of a langoustine but with less meat.
One of the two miserable and rude servers tried to justify the tiny lobster. The manageress tried to do...More
The host wasnt very friendly, the waiter was very sleepy and very slow. The food was served cold with old fries very very small lobster meat was one bite, had the combo £80 was burnt bread lobster roll with a teaspoon of lobster insteaf ....More
Help us to improve this report.
See other research reports created by our community members from Tripadvisor reviews.
30 reviews between May 01, 2022 and Jul 01, 2023.
Discover the unspoiled beauty and genuine hospitality of Palm Island Resort in the Grenadines. With stunning beaches, crystal-clear waters, and breathtaking views, this paradise offers a unique and relaxing Caribbean experience. Enjoy delicious food, exciting activities, and exceptional service from the friendly staff. Plan your getaway to Palm Island and escape to a true island paradise.
30 reviews between Oct 23, 2021 and Apr 27, 2023.
Sea Dragon Dive Center offers a fantastic liveaboard experience in Thailand's Similan and Surin Islands. The staff is friendly and helpful, the diving is excellent, and the boat is comfortable. The food is delicious, and the guides are knowledgeable. The MV Andaman provides ensuite cabins and high-quality equipment. Overall, it is a great value for money and highly recommended.
30 reviews between Aug 08, 2019 and Aug 14, 2023.
The Tarihi Asansor in Izmir offers a beautiful view of the city and the sea. Built in 1907, it was originally created to provide easier access between different levels of the city. Visitors can take the elevator to the top, where there is a small cafe and viewing platform. The area is well-landscaped and filled with cafes. The elevator is free to ride and provides stunning panoramic views of Izmir Bay. Don't miss this hidden gem in Izmir!
Kimola provides resources to enhance your market research knowledge, providing tutorials, tips and tricks and best practices for different research scenarios.
This page is a research report based on the analysis of online reviews collected from Tripadvisor. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.
Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.
Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.
Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.
Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.