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Mixed Experience at a New Hotel near RAI Amsterdam

Mixed Experience at a New Hotel near RAI Amsterdam

20 reviews between May 01, 2021 and Sep 01, 2023.

A review of a new and nicely furnished hotel near the RAI in Amsterdam. Spacious and clean rooms, friendly staff, and good breakfast choices. However, there were some issues with unprofessional check-in, lack of personal service, and dirty room. The hotel offers great amenities like a spa and restaurant but lacks security measures. Overall, a mixed experience for the price.

Van Der Valk Hotel Amsterdam Zuidas
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20 reviews between May 01, 2021 and Sep 01, 2023.

May 01, 2021 - Sep 01, 2023

Popular Phrases

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  • Comfortable, pleasant stay

    Very Comfortable, quite hotel. Good size rooms, shower.great breakfast. Bed most comfortable ever stayed in.Ideal location 15 mins by metro to Amsterdam central. Ideal luxury stay without breaking the bank. Would recommend for couples.

    Sentiment
    • Positive
    Content
    • Value for Money
    Sep 01, 2023
  • Spacious rooms and comfy beds

    Modern hotel just outside of Amsterdam central. Big spacious rooms. Would be better if they want to be sustainable to incentivize hotel guests by either reducing certain costs if they expect guests to not have room service daily and change of towels/ sheets. Otherwise great hotel, breakfast is amazing and close to the metro/ train lines. Will definitely stay there again.

    Sentiment
    • Positive
    Content
    • Room Amenities
    Apr 01, 2023
  • Great location with easy access to the tram

    Great location for exploring Amsterdam. Excellent access to the tram and train, just 20 mins into Amsterdam centre in a peaceful location. Hotel was well equipped with good breakfast choices. Comfy beds and well equipped rooms, a great option.

    Sentiment
    • Positive
    Content
    • Location
    Apr 01, 2023
  • Excellent option for visiting the RAI

    Excellent option for visiting the RAI exposition center. The hotel is modern, clean with many amenities including a spa and a nice restaurant. Parking in inside the facility, train and Rai are in walking distance. Price was also good considering my stay was during a fair.

    Sentiment
    • Positive
    Content
    • Location
    Nov 01, 2022
  • No bottle opener …

    The hotel located near by Rai is well positioned, close to metro station and recent building construction. The room are large and comfortable but very dirty, after cleaning service too. Minibar is empty and simply asking a bottle opener for a bier bought at reception is a service that they don’t provide. It’s an expensive hotel at 460 euros per night but no service at all. Just to have a room service we pay extra 27 euros only for the service, the food is expensive and on top of that. I’m familiar to pay but in this hotel service and cleaning is something optional !

    Sentiment
    • Negative
    Content
    • Value for Money
    Nov 01, 2022
  • Great stay

    Fantastic business stay. Great clean rooms. Close to the station of RAI for easy access into city centre. Staff friendly and thebrooms were super modern. Would highly recommend and will stay again. Stayed there in mid July for 1 night on the way to see a friend.

    Sentiment
    • Positive
    Content
    • Hotel Service
    Jul 01, 2022
  • Very Modern and clean

    Booked a 5-night stay at this hotel; very close to the RAI for easy access to city centre, walking distance to park and restaurants. The room was very spacious and clean. The staff are very professional and friendly

    Sentiment
    • Positive
    Content
    • Hotel Service
    Apr 01, 2022
  • Modern Hotel outside of the ring

    Hotel is in the South, near RAI train station. Office area, so outside central Ansterdam. Easy to park ( free on weekends and holidays) near hotel. Not a strolling area - need a bike or car, or need train to go to central. I liked it because it is modern, has a spa on top floor, and good breakfast and dinner. Did not give 5 stars because I saw the dining staff ate from the serving containers right in front of people. Need better management. Also in restaurant.

    Sentiment
    • Positive
    Content
    • Location
    Apr 01, 2022
  • Great place to stay and dine

    Van der Valk Amsterdam Zuidas is very conveniently located, close to train and bus stations and near the Zuidas business area. The staff is very friendly and the food in the restaurant is delicious — as one may expect from a Van der Valk. A nice touch that comes with this specific restaurant, is the great view that one has whilst dining on the fifth floor. Wonderful!

    Sentiment
    • Positive
    Content
    • Restaurant
    Aug 01, 2021
  • Great, clean, superb view

    Stayed here one night for buisiness, had a meal in the room (Covid) and was please. Room is superb, meal very good, people at front desk very pleasant. Indoor parking was included. Online reservation worked well. Worth the price.

    Sentiment
    • Positive
    Content
    • Hotel Service
    May 01, 2021
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Sentiment Analysis

70 Net Promoter
Score

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