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Mixed Reviews for Mercure Hotel in Krefeld

Mixed Reviews for Mercure Hotel in Krefeld

30 reviews between Oct 01, 2017 and Oct 01, 2023.

This Mercure hotel in Krefeld received mixed reviews, with some guests disappointed by the service and cleanliness while others enjoyed the peaceful atmosphere and friendly staff. The location was described as remote, but convenient for those on a golf holiday. The restaurant received positive feedback for its food and service. Overall, the hotel was considered average with room for improvement in various areas.

Mercure Tagungs & Landhotel Krefeld
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30 reviews between Oct 01, 2017 and Oct 01, 2023.

Oct 01, 2017 - Oct 01, 2023

Featured Content

  • A hide away experience with excellent service, food and accommodation

    Another very pleasing and pleasant stay at the Mercure Tagungs & Landhotel Krefeld Germany, the staff and comfort of the hotel set in the country side makes for a relaxing and rewarding stay to unwind and enjoy the hotel and surroundings.

    Sentiment
    • Positive
    Content
    • Hotel Service
    Dec 01, 2021
  • first time

    first time stay at mercure krefeld due to good location. inside a forest, nice clean air, next to a golf area, close to düsseldorf airport, belgium and netherlands. nice big room and bathroom, good breakfast with big selection.

    Sentiment
    • Positive
    Content
    • Location
    Dec 01, 2021
  • Hotel aligned wih expectations

    Hotel aligned with expectations. No restaurant and breakfast @ hotel. Coffee machine in the room and water. The team was available to support me during my stay. Parking available. A lot of free space outside the hotel

    Sentiment
    • None
    Content
    • Facilities
    Jul 01, 2020
  • SEVINC!!!

    Here for hockey European championships so definitely the hotel was busy but an absolutely amazing waiter was Sevinc! Was so polite he was completely under control and was amazing!! 100% recommend, look for Sevinc on the bar if u stay here!

    Sentiment
    • Positive
    Content
    • Staff
    Aug 01, 2019
  • Lovely and rich meal

    Had a wonderful meal at stopover last night. Vegetable soup as starter and a rich and juicy pork with vegetables and creampotatoes. Everything served with a smile and full attention. Coulnd’t be better!

    Sentiment
    • Positive
    Content
    • Restaurant
    May 01, 2019
  • Very poor overall

    Just a few things to start with, bath tub No bath mat, My son slipped and hurt his head. The soap tray fell and cut my ankle. My husband is disabled with metal knees. We wasn’t given a shower in our room only a high bath tub, so he couldn’t get a full wash.

    Sentiment
    • Negative
    Content
    • Room Cleanliness
    Mar 01, 2019
  • Suprisingly refreshing!

    Enjoyed a lot restaurant set menu that came as s stunning surprise and gastronomic discovery! With the rest of the hotel criteria being fully in line with business travel expectations. Quick and efficient check out.

    Sentiment
    • Positive
    Content
    • Hotel Service
    Sep 01, 2018
  • Family visit

    Not the first time we have stopped here, and yet again not disappointed, always has a peaceful serene feel about the place. Staff always friendly, polite and helpful. Would be good when you do choose to leave a review, it has to be 200 words minimum, small complaint.

    Sentiment
    • Positive
    Content
    • Hotel Service
    Aug 01, 2018
  • Very good business hotel

    I was there for a week for business and greatly enjoyed my stay. The rooms were clean and minimal but dated. Very friendly and helpful staff. Good bar with friendly bartender. Restaurant was good but expensive.

    Sentiment
    • None
    Content
    • Hotel Service
    Nov 01, 2017
  • Good business hotel

    The hotel is good if you are going for business and plan to stay on property for your meetings. The hotel is not located near anything and you will definitely need a car. The rooms are spacious and clean. The staff are friendly and restaurant is ok - buffet.

    Sentiment
    • Positive
    Content
    • Location
    Oct 01, 2017
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Sentiment Analysis

33 Net Promoter
Score

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