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Komestone Rock Tumbler Kit: A Great Purchase for Rock Enthusiasts

Komestone Rock Tumbler Kit: A Great Purchase for Rock Enthusiasts

30 reviews between Sep 13, 2023 and Oct 11, 2023.

The Komestone Rock Tumbler kit is highly recommended for its wonderful customer service. It is easy to use, comes with extra belts, and produces beautifully polished gems. The tumbler is sturdy, runs smoothly, and includes helpful instructions. Customer service is efficient and responsive, providing timely solutions to any issues. Overall, this rock tumbler is a great purchase for rock enthusiasts.

KomeStone Rock Tumbler Kit, K1 Professional Large 2.5LB Capacity Edition - Memory Function, Digital
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30 reviews between Sep 13, 2023 and Oct 11, 2023.

Sep 13, 2023 - Oct 11, 2023

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  • Tumbler works great and good customer service

    I like that I can set the speed and day timer. Also nice to have a pause button for when I check the progress of the rocks. Received my extra belts from the seller. Instructions are in the box.

    Sentiment
    • Positive
    Content
    • Speed and Timer Features
    Oct 03, 2023
  • Great customer service

    The first tumbler I received wouldn't spin on the base. When I contacted customer support they responded very quickly, did some quick troubleshooting, then sent a new base in the mail same day. This one works perfectly. Set up was super easy, this is my first rock tumbler and the directions are very beginner friendly. Very happy with this purchase.

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 02, 2023
  • Well built and easy to use!

    Drum is very well built and seals great. Instructions are easy to follow and should be read before beginning. Check your stones every few days to prevent grinding them too small!

    Sentiment
    • Positive
    Content
    • Ease of Use
    Sep 24, 2023
  • Customer Service was excellent.

    Had a small problem with the cover of the rock tumbler. Contacted Grace at customer service and had a new piece within a few days. Heard from her several times checking to make sure everything was working well and that I was completely satisfied. Couldn't ask or more!

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 23, 2023
  • Not easy to return

    After one day of running they both quit working. Return them both but have only received credit for one....will be calling Amazon customer service.

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 23, 2023
  • Their customer service is wonderful

    My children and I enjoy rock hunting and polishing gems with this product. They produce beautifully polished gems which we use to make personalized gifts for friends and family. Highly recommend

    Sentiment
    • Positive
    Content
    • Rock Polishing Results
    Sep 22, 2023
  • fantastic buy

    quiet, works great, on stage 2 of 4 for my first tumble, all is good so far!

    Sentiment
    • Positive
    Content
    • Noise Level
    Sep 21, 2023
  • Works Amazing, A bit loud!

    Works really well!
    Quite loud how ever!
    Kind of hard to put together, Love all the extras it came with.

    Sentiment
    • Positive
    Content
    • Packaging and Accessories
    Sep 16, 2023
  • Customer service is fantastic!!!

    Customer service is extremely efficient and kind. Tumbler works awesome as well. Highly recommended

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 14, 2023
  • Fun with rocks

    So far it’s been fun.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Sep 13, 2023
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Sentiment Analysis

94 Net Promoter
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