JBL Earbuds: Good Sound, Connectivity Issues, and Privacy Concerns

These worked great for a week. Then the right ear bud stopped working. went to the JBL site to troubleshoot with no success. Contacted JBL and they confirmed that the ear bud was not connecting to the charging port. When they worked, I loved them. Great for noise cancelation and the sound was great. I really liked the product for the one week they worked. I am returning these for a replacement and hope that the new ones work. If not, back to apple I go. I had a similar experience with other JBL headphones a couple of years ago and hoped that the issue would have been fixed on future generations.

Warm and strong bass. Noise cancelation needs to be improved.

Impressed with the sound and EQ adjustability. Great purchase!

I've only had the ear buds a few days. They seem comfortable and the sound isn't bad. In order to turn on noise cancellation you must download the app. Reading the privacy statement on the app, informs you that your personal data will be mined from your cell phone. There's a promise not to sell your information but unfortunately, it will be given out to third parties who have no such contract with you. I called customer service and spoke to a wonderfully nice girl. I asked if I could manually activate noise cancellation. It was obvious that she had no experience with the product. Finally after speaking with her supervisors, she said I could only activate noise cancellation through the app. Looks like I'll have to return the ear buds.

Buen producto, el sonido es de buena calidad, 100% recomendable

It happened a couple days ago. . Troubleshooted and to no avail.

Not satisfied since i bought these this past December.

With light usage and no extreme wear or tear. . It has to be faulty.

Been using JBL earbuds for a while now and these have been great. Iv always like JBL and the noise canceling on these are perfect. The automated voice is clear, the button functions are sensitive but doesn’t bother me, Iv tried Apple AirPods and everyone says those are the best but I honestly don’t see a real difference except maybe comfort, however these are comfortable sound great and affordable!

Thank you thank you thank you!! Finally, a product that delivered what it promised.
Great fit and phenomenal sound quality + BASS, along with good noise cancelling.
Looking forward to wearing these at the gym.

Necesito ayuda para aplicar la garantía

The different noise settings are perfect for any scenario. I can turn on the noise canceling and go shooting with just these in my ear. I've only charged these things once in the last few weeks and the are still running strong! Worth the buy.

I've tried everything. On calls I cam barely hear the other person with the volume raised full way.
I'm really disappointed with that itself. The ANC is great. The train sounds like shopping carts. I wanted these to try and use them as hearing aids but was dissapointed. Might return these soon...

I like these but battery life is incredibly poor. I’ve used mine about 5 days and after 2-4 hours of a call they are dead.
Falsely advertised as much longer.
My worst performing battery life for any brand to date by far.
The Bluetooth connectivity seems better than others.

I was really excited for these because I have a different pair of JBL earbuds that have lasted over 3yrs but are finally cutting out. These are not as good, and they were $40 more. I want to return them but cannot find where to do that. The only pro is that the sound quality is okay.

The sound cuts in and out even when I'm just sitting somewhere. You cant adjust them once they're in your ear or you'll change a setting on them. They're so sensitive.

Find a different pair.

I bought these ear buds because I was hoping they would be a good replacement for my old AirPods at a better price point . Unfortunately, they don’t pair very well with iPhone, and the controls are not as intuitive as the AirPod controls. I also notice that my phone loses battery much more quickly compared to the AirPods. Not sure how it integrates on other devices. Three stars because the sound quality is good.

A veces los sacas del estuche, se conectan aparentemente bien al dispositivo, reproduces la una música o un video o cualquier sonido emitido por ese dispositivo que debería sonar y no suena nada

He probado desemparejar y volver a emparejar, meterlos en el estuche y sacarlos, y nada, al cabo de un tiempo indefinido (pueden ser horas) comienzan a funcionar correctamente hasta que algún otro día aleatorio vuelve a suceder

A demás a veces la conexión suele fallar y en algunos dispositivos (me ha pasado con laptops) se corta el audio cada 3 segundos mas o menos como si te alejaras mucho del dispositivo a pesar de que estoy a menos de un metro de él, y se vuelve a arreglar cuando quiere, no he encontrado ningún patrón o maña

Es un producto con buen sonido, una larguísima duración de la batería, me gustan mucho pero si no los puedo usar porque funcionan cuando quieren todo esas características no compensan

I really love they way they fit and sound. They are a good choice if you are looking for a reasonable priced set of earbuds.

Comfortable ear friendly! I use these when I travel and they work awesome in tuning out the airplane noise! Cant go wrong with JBL products! I love these things!

These are very comfortable, sound great and lasts as long as I need.

Love these headphones. Great sound quality and bass. They last for 8hrs fully charged no problem, and quick charge for 30 mins they last for another 8hrs. Will be buying more for my family members as gifts!

Bought these as a Christmas gift. I still get compliments on how good they are. The sound is amazing and they really do cancel noise.

The sound of these earbuds is nice, with the app of course, a little low on bass so you have to boost it, but the sound is crisp and clear and I’ve not had any issues with the auto pause and auto play function. The ANC does not totally deafen, but it’s pretty good, especially for the price. It blocks out the sound of my kitchen sink when doing the dishes and even the sound of my very loud vacuum. The sink about 80% and the vacuum around 60%. I can only really hear the hum of it. Very good battery life as well.

Noice cancelling works. Ambient aware is great. Battery lasts super long. But earbuds keep falling from my ears after 3-5 minutes use. I am not a sport guy, I just use it for watching tutorials for my work and sometimes music and that’s all. I have to push them back into my ears every single time. I’ve changed all size of ear tips but none worked for me. I wish I had bought airpods 3 :(

Everything is good with them but when useing noise canceling battery drains faster in that mode but was expecting that based on actual item discription.

I tossed them. They sound good, but they don't stay in. If you try to push them back in, it pauses the music. So frustrating. I wasn't able to use them. The left ear finally fell out and into the base of the treadmill so I tossed the case and the right earbud in the trashed and moved on. Disappointed.

Wish they’re were more options in eartips as none of the factory ones really work for me but with a hard enough search I purchased some replacements that work reall well and are comfortable. Great sound quality and customizable with the app. I love these earbuds. Great phone call quality even with just one bud in at a time. These are in my top 3 earbuds I’ve owned which has been a lot and many at a much higher price point.