Issues with Recent App Update and Deutschland-Tickets
Unlock Insights: DB Navigator Customer Feedback Analysis
The recent update of the app has caused various issues, such as language options being unavailable and tickets not showing. Users have also faced difficulties adding tickets and accessing their Deutschland-Tickets. The app's interface has changed for the worse, resulting in error messages and a lack of map display. Moreover, users have complained about the inconvenience of constantly changing passwords. Overall, the update has negatively affected the user experience and needs improvement.
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Die App wurde automatisch aktualisiert und ich kann nicht mehr auf mein Deutschland-Ticket zugreifen. Ich erhalte keine E-Mail, ich habe mein Passwort vergessen. Otomatik olarak güncellendi ve birdaha Deutschland ticket ıma ulaşamıyorum.mail gelmiyor şifremi unuttum.
Sentiment
Negative
Content
Ticket Display
Oct 01, 2023
Uygulamayi guncellediktrn sonra malesef Ekim ayi bileti uygulama icerisinde gostermiyor. DB'dan gelen e-maildeki bilet numarasini girsem dahi uygulsma hata veriyor. Bu durumu duzeltmrk icin ne yapmaliyim? Tekrardan bilet mi almam gerek? :(
Sentiment
Negative
Content
Ticket Display
Sep 29, 2023
Warum sollte ein Unternehmen plötzlich eine schlechte Entscheidung treffen und seine einfache Schnittstelle ändern und durch etwas Schreckliches ersetzen?
Sentiment
Negative
Content
App Update
Sep 29, 2023
Türkçe dil desteği yok
Sentiment
Negative
Content
Language Support
Sep 27, 2023
Nicht jeder muss englisch können,das ist lächerlich
Sentiment
Negative
Content
Language Support
Sep 26, 2023
Wir warten seit einer halben Stunde am Wiesbadener Hauptbahnhof auf den 273. Kein Bus, keine Erklärung. Worauf warten so viele Menschen? Warum lassen Sie die Leute warten?
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for DB Navigator - Google Play'de Uygulamalar based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, UX/UI Designers, Customer Support Specialists, Marketing Professionals to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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