20 reviews between Jun 12, 2023 and Jul 07, 2023.
Innovation Refunds receives positive reviews for their efficient process and excellent communication. Customers appreciate the assistance provided by their dedicated representatives and the refunds received. However, there are a few negative reviews concerning lack of responsiveness and confusion. Overall, Innovation Refunds is praised for their professionalism and thoroughness in helping businesses apply for the Employee Retention Credit (ERC).Innovation Refunds
This research report is limited to the analysis of 20 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews.
20 reviews between Jun 12, 2023 and Jul 07, 2023.
I couldn't be more satisfied with how Innovation Refunds helped me in the process start to finish. It was streamlined and efficient. Jeremy Shoars does an excellent job with consistent communications, conveying what to expect and with answering questions. IR knows what they are doing and it pays off to use their expertise and knowledge. I received the refunds that they projected. Zero complaints.
I was very, very skeptical about what to do and if I should do it. My CPA told me not to go this route because it would be like double dipping in so many words. This company is very persistent. I began filling out the paperwork but didn't complete it and that's when Javier constantly called me and explained how their organization works and that this was FREE money that would not have to be repaid. He then passed me one Cari. The communication level was excellent and she always knew the status of my application whenever I called. I was pleased with the refund that I am scheduled to get. Thanks, Javier and Cari for everything
I am deeply disappointed by Innovation Refunds' handling of their contracting staff, particularly given the significant success and revenue they contributed to the company. Despite their instrumental role in generating billions of dollars in financial growth, the company chose to terminate these dedicated employees. This decision reflects a lack of appreciation and respect for individuals who played a pivotal part in Innovation Refunds' achievements.It is disheartening to witness a company prioritize short-term gains over the well-being and job security of its loyal staff. The success of Innovation Refunds was undoubtedly a collaborative effort, and the abrupt dismissal of the contracting staff conveys a message that their contributions were undervalued and dispensable.Companies should recognize the importance of treating their employees fairly and acknowledging their efforts as key drivers of sustained success. Sadly, Innovation Refunds' choice to fire the contracting staff after benefiting greatly from their hard work demonstrates a disregard for the well-being of those individuals, who have responsibilities and obligations to fulfill beyond the workplace. Providing less than 24 hours' notice is not an adequate acknowledgment of their dedication. It is ironic that the same company likely expects a two-week notice from its employees.As an employer, I find this behavior disheartening and morally wrong, as employees have financial obligations and responsibilities that cannot simply be put on hold. Innovation Refunds' actions reflect a lack of consideration for the lives and livelihoods of their employees. I am grateful for the opportunity to offer a new home to these exceptional employees if need be who were utilized and under appreciated by Innovation Refunds.
So far so good! Just executed the agreement so pending refunds but the experience has been good so far.
The team at Innovation Refunds was outstanding. From the initial call, to navigating the process, to the monthly check-ins, everyone was great...especially Jeremy Shoars! Thank you, Jeremy, for your attentiveness and follow-through!
Larry and Chelsea were absolutely amazing. Seriously this was my 3rd go at this and the first two w other companies and they were so hard it drove me away. Larry and Chelsea made everything so easy, treated me w so much respect and helped me out w every question I had along the way. Thank you both for this.
Did a great job, and was very easy. I had thought about doing this for several months. Had many people tell me it would not work for us due to getting PPE 2 times, and company details. They were wrong. Innovations Refunds made it happen. It is free and worth the time.
Innovation Refunds is top notch! I had numerous phone calls from other 'ERC specialists' but only chose Innovation Refunds when they were recommended by our community bank. Drew Falco was our Customer Account Representative and was so helpful throughout the entire process. She was very professional and checked in monthly until we received all of our refunds. We had NO adjustments from the IRS. Their calculations were spot on. Thanks Drew!
Our gratitude to Chad Lyons for navigating us through the application process and Natalie Hoogerwerf for the communication as we waited to receive our refund. The application process was thorough and any questions we've had these past months were swiftly and clearly answered. The results are greatly appreciated!!
Jeremy S and Innovations Refunds were great! The process was a little long, and required gathering a lot of information to ensure you are qualified for the Credit. We received our refunds, and Jeremy reached out each month to answer questions and concerns while we were waiting on the IRS. I would recommend them.
If I can give them 0 starts, I would. STAY AWAY. These people are either scamming or just incredibly unprofessional. The process isn't straight forward, they're not Knowledgeable of the ERC as they claim, they lured us for months, and when they got all our information, they went ghost. We've been emailing them since 6/2/23 with NO RESPONSE.They also have MULTIPLPE people emailing you which also further confuses the situation and further leads me to belive they are a SCAM. STAY AWAY!
We heard about the ERC Program, but since our business is in the Virgin Islands, we felt it was only a program for companies in the mainland United States. Not until our accountant/bookkeeper, Mrs. Arnold, told us to try did we ask her for assistance getting this refund. Mrs. Arnold put us onto Amanda Smith and Michael Winters. Ms. Smith was absolutely cheerful and a pleasure to work with; she was specific about what information she needed to determine if we would qualify. Then our case was given to Mr. Winters. Oh, my goodness, we thought Ms. Smith was wonderful, then Mr. Winters took us over the top. His personality was comfortable, and he had a great sense of humor. Mr. Winters worked with HMS and Mrs. Arnold to submit our information on time. We received great news on May 14, 2023; we got refunded! Our company is in such need of these funds, and we are so grateful.Ms. Amanda Smith and Mr. Michael Winters, were the two individuals instrumental in getting this done. These individuals are hardworking and know their craft. I really hope that the management team of Innovation Refunds knows what gems they have with these two individuals.Thank you, Ms. Amanda Smith, and Michael Winters, for your dedication in getting this refund; we certainly appreciate it and hope you’re rewarded for your allegiance and contribution to the company.Ms. Johnson
This was almost a year long process, but Jeremy and Mike with Innovation Refunds gave us monthly updates on the progress of our refund. They were very helpful with any questions along the way, either by phone or email.Thank you for your help and service!
Jeremy Shoars was fantastic to work with. He made the process so easy and kept us informed along the way. Can't thank Innovation Refunds enough for helping our business.
I can not express my gratitude enough to Stephanie Tessman, Rachel Ward for keeping me on track and helping me through the complicated process of ERC application and submitting all the documents. Even with my 50 years of experience I would not have been successful. I would also like to thank Chavis Keller for his dedicated follow up and keeping me updated and informed each and every month as to the progress of the process. they we all extremely pleasant and professional. I would recommend the above name team at Innovation Refunds to everyone looking to apply for the ERC refund
My experience with Innovation Refunds was excellent! I was prepared for a challenging process but it was very smooth. I was kept informed regularly. Jeremy Shoars was always prompt in answering questions and always on top of my case so I didn't have to explain a lot. Jeremy kept me informed all the time. Excellent staff and process!
This service was easy to work with and guided me through gathering the required documents. They filed according to the timeline they gave me. Now waiting for the government to do their part and issue the checks.
Chavis Keller at Innovation Refunds was a great help in our school receiving the Employee Retention Credit. Thank you so much.
Very thorough and professional.
Marcia did an amazing job for me. She knew how busy I was trying to get my business stabilized and she would call me or email just to circle back. They made it incredibly easy for me to get a refund. I didn’t qualify for as much as I initially was told, hence the four stars. But, I am getting a refund and it will come in handy when it arrives right before the holiday season for my business. So I’m grateful for that! Thank you! If you haven’t tried for the ERC credit, they will literally hold your hand through it to try to get the best they can for you. My business was really hit by the pandemic and they helped me get something back! Yes I recommend them, worth going through the process. I qualified for a high 4 figures that’s all I’ll say. Yes it was worth going though.
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20 reviews between Jun 12, 2023 and Jul 07, 2023.
Innovation Refunds receives positive reviews for their efficient process and excellent communication. Customers appreciate the assistance provided by their dedicated representatives and the refunds received. However, there are a few negative reviews concerning lack of responsiveness and confusion. Overall, Innovation Refunds is praised for their professionalism and thoroughness in helping businesses apply for the Employee Retention Credit (ERC).
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