Innovation Refunds Reviews: Efficient Process and Excellent Communication
Unlock Success with Innovation Refunds: A Comprehensive Review Analysis
Innovation Refunds receives positive reviews for their efficient process and excellent communication. Customers appreciate the assistance provided by their dedicated representatives and the refunds received. However, there are a few negative reviews concerning lack of responsiveness and confusion. Overall, Innovation Refunds is praised for their professionalism and thoroughness in helping businesses apply for the Employee Retention Credit (ERC).
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Jeremy S and Innovations Refunds were great! The process was a little long, and required gathering a lot of information to ensure you are qualified for the Credit. We received our refunds, and Jeremy reached out each month to answer questions and concerns while we were waiting on the IRS. I would recommend them.
Sentiment
Positive
Content
Refund Process
Jun 26, 2023
Innovation Refunds - Great Service!
This was almost a year long process, but Jeremy and Mike with Innovation Refunds gave us monthly updates on the progress of our refund. They were very helpful with any questions along the way, either by phone or email.Thank you for your help and service!
Sentiment
Positive
Content
Refund Process
Jun 21, 2023
Jeremy Shoars was fantastic to work…
Jeremy Shoars was fantastic to work with. He made the process so easy and kept us informed along the way. Can't thank Innovation Refunds enough for helping our business.
Sentiment
Positive
Content
Customer Service
Jun 20, 2023
Very smooth process and experience. Jeremy was excellent!
My experience with Innovation Refunds was excellent! I was prepared for a challenging process but it was very smooth. I was kept informed regularly. Jeremy Shoars was always prompt in answering questions and always on top of my case so I didn't have to explain a lot. Jeremy kept me informed all the time. Excellent staff and process!
Sentiment
Positive
Content
Customer Service
Jun 14, 2023
This Company Easy To Work With
This service was easy to work with and guided me through gathering the required documents. They filed according to the timeline they gave me. Now waiting for the government to do their part and issue the checks.
Sentiment
Positive
Content
Refund Process
Jun 13, 2023
Chavis Keller at Innovation Refunds was…
Chavis Keller at Innovation Refunds was a great help in our school receiving the Employee Retention Credit. Thank you so much.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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