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Incredible Gifts: Disappointing Product Quality and Misleading Images

Incredible Gifts: Disappointing Product Quality and Misleading Images

19 reviews between Mar 23, 2023 and Oct 03, 2023.

Incredible Gifts disappoints with poor product quality and misleading website images. Despite good packaging and delivery, the wooden photo frames have vertical bands, light color, and imperfect joinery. However, some customers appreciate the personalized and engraved finishing, and the prompt delivery. Overall, it is an average product with room for improvement.

GFTBX Birthday Personalized Engraved Wooden Photo Frame For Sister's Birthday (5x4in, Wood): Buy
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19 reviews between Mar 23, 2023 and Oct 03, 2023.

Mar 23, 2023 - Oct 03, 2023

Popular Phrases

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Featured Content

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  • It's awesome product and worth for money

    Sentiment
    • Positive
    Content
    • Value for Money
    Oct 03, 2023

  • It's really nice product the picture quality is so so good packaging everything is perfectly done. Really really value for money. Thank u so much incredible gifts 🫂 Super happy costumer 💖

    Sentiment
    • Positive
    Content
    • Value for Money
    Sep 30, 2023

  • There are several aspects about this purchase that left me with a feeling that I had made a BIG MISTAKE. First, is that the product quality simply does not match the expectation that one has, after looking at the samples on their website. There are vertical bands which makes the image look very poor; despite talking to the vendor they insisted that it is the nature of the wood; if so, why does a single sample photo on their webpage not have this. When I asked this; there was no response, except to repeat that it is way the image comes out because it is on wood. I do not buy this argument; since there was an earlier purchase I had made from the same vendor that was okay. I would certainly not purchase another from this company and I will not recommend this to anyone interested in gifting an item to a close friend, which is what I wanted to do.

    Second, while this is a purchase from Amazon; it works in a funny way. Although the payment is made through Amazon; I am not sure if Amazon takes responsibility for the product quality, because it is the vendor who contact you and takes the purchase forward, including the shipping,which is done through bluedart. Third, is the lack of prompt response from the company; almost no promise to keep time is taken seriously.

    The only saving grace was that once the image was approved, the product arrived the following day, which was quick. I have nothing else good to say about this purchase. VERY DISSAPPOINTED.

    Sentiment
    • Negative
    Content
    • Product Quality
    Sep 29, 2023

  • thank you soo much... the quality is soo good and they had delivered it on time. Even though I expected a bit more bigger one, its ok with this size too. Worth the money

    Sentiment
    • Positive
    Content
    • Delivery
    Sep 21, 2023

  • Good Engraved, just need to pack the frame properly in a box.

    Sentiment
    • Positive
    Content
    • Packaging
    Sep 18, 2023

  • The product has a great finishing. It is extremely personalised which makes it more special. 10/10 will recommend!

    Sentiment
    • Positive
    Content
    • Personalization
    Sep 13, 2023

  • Cons-
    The photo wood quality is not good. There are lines on the photo.
    The product box was damaged.
    The photo stand quality is poor, pieces not joined properly.

    Pros-
    Fast delivery
    Photo quality is avg.

    Sentiment
    • None
    Content
    • Photo Quality
    Sep 02, 2023

  • It's a amazing product I have ever seen.It is fabulous by look💐

    Sentiment
    • Positive
    Content
    • Product Quality
    Jul 12, 2023

  • i like it very much... I don't know how it was made so good in such a short time and sent...

    Sentiment
    • Positive
    Content
    • Product Quality
    Jul 11, 2023

  • The colour isn't that dark as it is depicted in the pictures. It's light brown upon and wood piece. But the product quality is good.

    Sentiment
    • Positive
    Content
    • Product Quality
    May 02, 2023
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Sentiment Analysis

84 Net Promoter
Score

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