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Hotel Reviews in Charleroi: Convenient Location with Some Room for Improvement

Hotel Reviews in Charleroi: Convenient Location with Some Room for Improvement

30 reviews between May 01, 2018 and Oct 01, 2023.

This summary provides an overview of 30 reviews for a hotel in Charleroi. The reviews mention the hotel's location near the train station, the cleanliness of the rooms, the quality of the breakfast, and the helpfulness of the staff. Some reviewers mention issues such as noise in the hallway, outdated decor, and problems with the air conditioning. Overall, the hotel is considered convenient for travelers transiting through Charleroi but has some areas for improvement.

Ibis Charleroi Centre Gare
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30 reviews between May 01, 2018 and Oct 01, 2023.

May 01, 2018 - Oct 01, 2023

Featured Content

  • central location to visit the city and go to the airport & great breakfast

    i arrived late in the evening, the room was clean, and the bed was good, the next day I had breakfast and that was Whoaw, fruits, fresh orange juice, really nice buffet. well the bad thing is that they don't have enought electric plugs in the room and its quite oldish but great if you want to take the bus to the airport( 200m from the hotel) and there are some nice restaurants around and a shopping mall.

    Sentiment
    • Positive
    Content
    • Breakfast
    Oct 01, 2023
  • Expensive and over due refit

    Was possibly lovely in the 90s when it was built, but it’s old tired and out of date, rude reception staff, only 3 glasses in bar, could piss harder than shower, no tea or coffee in room, everything is old and tatty, good breakfast spread but no help worth getting breakfast, all hot food was cold, anyone who says this is a good hotel must work here, world be perfect for 25 euros a night

    Sentiment
    • Negative
    Content
    • Room
    May 01, 2022
  • Hot

    Don't come here in the summer as the air conditioning doesn't work. Rooms are absolutely roasting. Car park charges are not motorcycle friendly most are free. Reasonable location but dodgy area. Be careful...

    Sentiment
    • Negative
    Content
    • Room
    Jul 01, 2020
  • In need of a makeover!

    Staff at hotel were lovely and very helpful but the hotel is in need of an internal makeover. It's a bit dated and shabby. However we found the hotel very clean. breakfast was nice and the location was excellent as train station just across from hotel

    Sentiment
    • None
    Content
    • Staff
    Sep 01, 2019
  • Comfortable,

    The Rotterdam shower had a non slip floor, the one in Charleroi did not and it felt slippery - did not feel too safe when entering or leaving. Breakfast fine, reception fine but with only one person manning reception and the bar simultaneously it dsid not seem very efficient.

    Sentiment
    • Positive
    Content
    • Room
    Aug 01, 2019
  • Great City Centre Hotel

    Great Hotel on the River, very close to everything, it looks was exceptionally hot during my stay, 45C+ and the air conditioner in the room was fantastic. Excellent staff, the young lady at the front desk was exceptionally helpful and very friendly.

    Sentiment
    • Positive
    Content
    • Staff
    Jul 01, 2019
  • One night stay

    Location is very good, near the train station but too much noise in the hallway (sound insolation issue). The superior room is simple, nothing special but the quality of the mattress is good. Overall, the price per night (100 €) is too expensive for the quality. At least the breakfast should be included.

    Sentiment
    • None
    Content
    • Price
    Apr 01, 2019
  • 5days stay at Ibis Center gare Charleroi

    Hotel is situated opposite to Charleroi Sud Railway Station..after you cross the river over bridge. Stay wise is good..rooms are clean.. we had breakfast includes that was approx 14.5 € n worth..do hav your breakfast their only..else you will suffer having a full breakfast anywhere else. rooms are small compared to the same tariff I paid for Ibis Hotel Center Gare Brussels.. wifi is not smoothly connected n fast... overall good experience.

    Sentiment
    • Positive
    Content
    • Facilities
    Jan 01, 2019
  • A pleasant stay with nice breakfast

    What is really good about this hotel, the "taxi shuttle" just for 17 € from Charleroi airport :)The hotel has a very good location, just next to the railway station a and a shopping mall :)Very nice breakfast and female staff is very helpful, can't say that about the male staff, as the hotel bar should be 24 hours but only when there are females at the reception as they also serve the drinks... :-/

    Sentiment
    • Positive
    Content
    • Facilities
    Jan 01, 2019
  • You get what you pay for - Clean accomodation - healthy Breakfast and good access to the town and station

    The staff were friendly and we managed a quiet night with no disturbance despite having to keep the window open as the air conditioning had broken down. We had a poor view though over a car park so I guess it might have been noisy at the front. Good value, breakfast ok but orange squeezing machine did not operate well. If the air con had worked it would have been fine but as it did not it was stifling.

    Sentiment
    • Positive
    Content
    • Facilities
    Aug 01, 2018
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Sentiment Analysis

26 Net Promoter
Score

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