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Conveniently Located Hotel near Gent Expo

Conveniently Located Hotel near Gent Expo

30 reviews between May 01, 2019 and Aug 01, 2023.

The Holiday Inn Gent Expo is a conveniently located hotel near the Gent Expo and tram stop. The rooms are clean and spacious, and the staff is friendly and helpful. However, some guests found the decor and furniture to be outdated. The hotel has ample parking and offers easy access to the motorway. While not in the city center, the tram provides a direct connection to Gent. Overall, it is a good option for those traveling by car or attending events at the Gent Expo.

Holiday Inn Gent - Expo, an IHG Hotel
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30 reviews between May 01, 2019 and Aug 01, 2023.

May 01, 2019 - Aug 01, 2023

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  • Well Done Robbie

    We a very late check around midnight with two very young daughters. Robbie was very fantastic going for the extra mile. He was simply fantastic. The room was good and clean the breakfast was excellent with a variety of food. I would recommend without any hesitation

    Sentiment
    • Positive
    Content
    • Staff and Service
    Aug 01, 2023
  • Never Again , Destroys IHG reputation

    Where to start… rooms not clean, all MUST renovation. looked fir us fir a room long time until founf normal one, which we can stay in. showers dirty. water pressure very low in shower. attached see how it looks near bed. staff was ashamed witj the situation. I always recommeng Holiday inns, this time, sorry, do not come here.

    Sentiment
    • Negative
    Content
    • Room Cleanliness
    Aug 01, 2023
  • First find the way in

    You can drive in circles trying to find the way in.... (It's signed as IKEA).. Thanks for nothing.. And breakfast is 19 or 20 euros. Na. The staff are great, they know the deal, but the place is really dreary.

    Sentiment
    • Negative
    Content
    • Hotel Decor and Condition
    Jul 01, 2023
  • Hotel local for our visit

    We visited this hotel in order for us to buy mattresses from IKEA, which was located right next door. The room was clean and spacious with a huge bed, lovely and comfortable. Staff in the bar/restaurant were very attentive and helpful. We asked for a Belgium Gin and were advised to try the Ghentist, good choice. We had to go a local supermarket in the morning to purchase one to take home. All in all a good trip.

    Sentiment
    • Positive
    Content
    • Staff and Service
    Jun 01, 2023
  • Solid negative

    We settled on 18.03 and today 19.04 the money has NOT been returned. They take double and triple payment. Administrators are careless. It has already been a month that erroneously withdrawn money in double the amount per day of stay is NOT returned. They don't answer letters. Absolutely irresponsible. The hotel is old enough. There is no ventilation placed in a room inside the courtyard where the windows overlook the bar which is under a plastic dome. The windows do NOT open.

    Sentiment
    • Negative
    Content
    • Value for Money
    Mar 01, 2023
  • Belgium holiday break

    Last night of our week away and decided on Gent. Hotel situated outside the city centre close to the E40 motorway. Next to IKEA and exhibition halls. Clean comfortable room, friendly staff and only 2 minutes walk to the tram stop which takes you directly to Gent city centre, basically a tram every 6 minutes. Plenty of parking and a great convenient place to stay.

    Sentiment
    • Positive
    Content
    • Location and Accessibility
    Sep 01, 2019
  • Worth the money !

    Nice stay, hotel got really nice restaurant and good car park. Tram is on walking distance for Ghent town. Heat in the room can get badly so worth asking for fan ! Room is average and comfortable. Showers are okay but hotel needs a refurbishment ! Got good customer service though !

    Sentiment
    • Positive
    Content
    • Staff and Service
    Aug 01, 2019
  • Definitely not worth the price

    Hotel in very poor condition. Old furniture looks like from 70's 20th century. Old stinky towels (stinky because they are old, not because they are not well washed). In the reception, I was converted to PLN by the receptionist when I paid by credit card and I lost 10 euro due to the exchange rate (if I would be asked for payment method, I would choose to pay euro)

    Sentiment
    • Negative
    Content
    • Hotel Decor and Condition
    Jul 01, 2019
  • Battlefield trip

    I stayed overnight on the way to Germany, air con in room, kettle and mini fridge, lovely breakfast. It’s out of town and near a massive ikea, I enjoyed the breakfast and can’t think of anything negative

    Sentiment
    • Positive
    Content
    • Breakfast
    Jun 01, 2019
  • Excellent hotel with easy access into the centre of Ghent

    I was part of a group of 9 cyclists with 1 support vehicle travelling through Holland and Belgium. The hotel is excellent allowing for easy access into the centre of Ghent via a tram stop opposite the hotel. The hotel was able to provide 5 twin rooms and a secure indoor area for us to store our bikes overnight. Breakfast was a varied buffet style and the rooms with clean and the beds nice and comfy after a long day in the saddle. Overall highly recommended if you want a good priced option slightly out of town but with good transport connections.

    Sentiment
    • Positive
    Content
    • Location and Accessibility
    Jun 01, 2019
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