Announcing Free Research Tools: Turn Amazon, Trustpilot, Tripadvisor, Google Play and App Store reviews into market research!
Mixed Reviews for Giolitti Gelateria in Rome

Mixed Reviews for Giolitti Gelateria in Rome

30 reviews between May 18, 2023 and Oct 05, 2023.

Giolitti, one of the oldest gelaterias near the Pantheon in Rome, has received mixed reviews from customers. While some praised the variety and quality of the gelato, others found it overrated and not worth the long wait. The decor and ambiance of the place were underwhelming, and the customer service was described as rude and unprofessional. Despite these shortcomings, Giolitti remains a popular tourist spot for its historical significance.

Giolitti
Get a comprehensive research report!
Get a comprehensive research report right away

This research report is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews.

30 reviews between May 18, 2023 and Oct 05, 2023.

May 18, 2023 - Oct 05, 2023

Featured Content

  • Grab a table

    We enjoyed gigantic sundaes in the mirrored seating area, providing much needed shade. Smartly dressed and efficient waiters served us, which cost a little extra (worth it).

    Sentiment
    • Positive
    Content
    • Seating Arrangement
    Sep 28, 2023
  • Icecream heaven

    Great coffee and breakfast for in-house dining. But the best part is the icecream- the best. Thank you ❤️

    Sentiment
    • Positive
    Content
    • Gelato Quality
    Sep 01, 2023
  • VERY RUDE WAITERS

    I came today and just sat to order additional things but very extremely rude waiters just said that I have to leave eventhough I was trying to explain that I want to order they just said that I have to leave will never go there...againMore again

    Sentiment
    • Negative
    Content
    • Customer Service
    Aug 30, 2023
  • Gelato at Giolitti

    Giolitti manifests old time charm and elegance. Very good gelato, I particularily loved the pistachio, and the scenery is just lovely.

    Sentiment
    • Positive
    Content
    • Historic Atmosphere
    Jul 15, 2023
  • Opera gelato

    Great Gelato! Went here because we saw the Obama's try it. Good choice for us!!! As a tourist, the service was good and the product was better.

    Sentiment
    • Positive
    Content
    • Gelato Quality
    Jun 29, 2023
  • Amazing Roman gelato with unparalleled flavor selection

    I was a repeat customer and would send everyone I know to Giolitti. I wished I could try literally every flavor - loved the blueberry, Roman Holiday (pear, fig, walnut), and the cioccolato al fondo. Always get the panna on top!

    Sentiment
    • Positive
    Content
    • Variety of Flavors
    Jun 26, 2023
  • Ife cream delight

    Best ice cream in Rome! You will see a line out the door: don’t get discouraged! The ice cream is delicious and the pastries are outstanding!

    Sentiment
    • Positive
    Content
    • Gelato Quality
    Jun 16, 2023
  • Great gelato

    We stopped here on a hot afternoon. Enjoyed the chocolate chip, coffee, and chocolate gelatos. Best gelato we’ve had while we’ve been here.

    Sentiment
    • Positive
    Content
    • Gelato Quality
    Jun 07, 2023
  • The best

    Simply the best gelatos we have had in rome
    Very busy line up and pay at the counter before you go in to order
    We had lemon and strawberry
    Chocolate and tirumusu

    Sentiment
    • Positive
    Content
    • Gelato Quality
    Jun 03, 2023
  • So disappointing

    On our previous visit to Rome in 2019 this was our number one place for gelato So I was thrilled to see our hotel this time was only a couple of minutes walk away Oh what a disappointment. and we even gave it 3 chances....More

    Sentiment
    • None
    Content
    • Gelato Quality
    May 24, 2023
  • See All Reviews

Sentiment Analysis

30 Net Promoter
Score

Popular Topics

Languages

Rate this report

Help us to improve this report.

See Other Examples

See other research reports created by our community members from Tripadvisor reviews.

See All Research Reports >>
Related Readings

Kimola provides resources to enhance your market research knowledge, providing tutorials, tips and tricks and best practices for different research scenarios.

Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from Tripadvisor. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

  • Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.

  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

  • Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.

Legal Disclaimer

We would like to clarify that this product is not created by Tripadvisor and is not associated with or supported by Tripadvisor in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Tripadvisor's terms of use, including copyright regulations, when utilizing the extracted review data.