Gardena Robot Mower: Customer Complaints and Issues
Gardena Mower Feedback Analysis: Drive Better Decisions

Gardena Robot Mower: Customer Complaints and Issues

Many customers have had negative experiences with the Gardena robot mower, citing issues with product performance, customer service, and setup difficulties. The mower has been reported to mow the lawn too short, resulting in dead spots. Customers have also faced challenges with setting up the mower and connecting it to the app. Issues with the battery not holding a charge and the need for additional parts have been reported. Several customers have expressed frustration with the lack of customer support and difficulty in returning defective items.

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Custom Date - Apr 12, 2024
Featured Content
  • Won’t charge

    After 5 days of trying to charge it will not charge have tried everything in the manual! I am giving up and returning it!

    Sentiment
    • Negative
    Content
    • Charging Problems
    Jun 23, 2023
  • I don’t recommend this manufacturer. Poor customer service.

    Arrived with a crack in the plastic and Gardena wouldn’t make it right. Mower is mediocre at best.

    Sentiment
    • Negative
    Content
    • Quality Issues
    Jun 22, 2023
  • Horrible

    Waste of time. Should only be installed by professionals

    Sentiment
    • Negative
    Content
    • Setup Difficulty
    Jun 05, 2023
  • Trash

    Expensive, weak and ineffective.
    Good for zero things.

    Sentiment
    • Negative
    Content
    • Product Performance
    May 18, 2023
  • Horrible App, Impossible Setup

    App is garbage, and the docking station is impossible to get working - always showing "loop signal not found". Support is non existent. Buy literally anything else.

    Sentiment
    • Negative
    Content
    • App Functionality
    Apr 30, 2023
  • SetUp

    Very difficult to set up! Not like a remote control toy!!!

    Sentiment
    • Positive
    Content
    • Setup Difficulty
    Apr 25, 2023
  • See All Reviews
Sentiment Analysis
-50 Net Promoter
Score
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for GARDENA 15101-20 SILENO Life - Automatic Robotic Lawn Mower, with Bluetooth app and Boundary Wire, based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Service Representatives, Market Researchers, Retail Buyers, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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