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Exceptional Customer Service and High-Quality Products from Flashbay

Exceptional Customer Service and High-Quality Products from Flashbay

34 reviews between May 05, 2023 and May 17, 2023.

Flashbay is a company that provides promotional products, and their customers are extremely satisfied with their exceptional customer service and high-quality products. The company offers a wide range of custom products like USB flash drives, water bottles, power banks, and more. Customers highly recommend the company for its fast process, quick delivery, and excellent communication. The company's representatives are friendly, patient, and provide thorough information about the products. Flashbay is highly recommended for any branding needs.

Flashbay 
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34 reviews between May 05, 2023 and May 17, 2023.

May 05, 2023 - May 17, 2023
  • Great Product and Customer Service

    I am extremely happy with my "key" flash drive order. They look great and arrived quickly. My salesman, Brian, provided excellent customer service. He worked with me to customize my order and made sure everything arrived to my satisfaction. I highly recommend this company.

    Sentiment
    • Positive
    Content
    • Customer Service
    May 17, 2023
  • Ellie Hoecker is a great sales rep

    Ellie Hoecker is a great sales rep. I enjoyed working with her.

    Sentiment
    • Positive
    Content
    • Customer Service
    May 17, 2023
  • Justin was a great communicator and…

    Justin was a great communicator and responded to all requests in a very timely manner. He explained everything thoroughly and was just super helpful all around. Perfect customer service!!

    Sentiment
    • Positive
    Content
    • Customer Service
    May 17, 2023
  • The cool shop is that you can buy

    The cool shop is that you can buy, for example, USB Flash Drives and choose a certain colour, even USB Flash Drives custom design called, not every company offers this really.

    Sentiment
    • Positive
    Content
    • Features and Quality
    May 17, 2023
  • I recently purchased flash drives from…

    I recently purchased flash drives from Flashbay and I am extremely satisfied with their products and service. The flash drives are of excellent quality, with fast transfer speeds and ample storage capacity. The supplier was also reliable, delivering my order promptly and ensuring a smooth transaction. I highly recommend them for all your flash drive needs.

    Sentiment
    • Positive
    Content
    • Features and Quality
    May 16, 2023
    • Eric worked with us on very tight…

      Eric worked with us on very tight timelines to get the job done. He tracked the shipment and gave us continuous updates and his customer service was outstanding. I would definitely work with him again!

      Sentiment
      • Positive
      Content
      • Orders and Delivery
      May 15, 2023
    • Justin was very responsive

      Justin was very responsive, attentive and had a great follow through.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 15, 2023
    • Outstanding customer service

      Outstanding customer service! The response time from inquiry was quick, and Brian was very thorough on the phone answering all my questions. I received a sample packet the next day and was blown away by all the product choices. I was able to place my order quickly and it arrived earlier than expected. It looks beautiful! The pricing was very good and there is so much to choose from. I will definitely order again from them.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 15, 2023
    • Products of very good quality

      Products of very good quality, guaranteed and have a variety to cover all needsThe attention is excellent !!!

      Sentiment
      • Positive
      Content
      • Others
      May 15, 2023
    • Thank you for a great job and timely…

      Thank you for a great job and timely delivery to Manni and Sam!

      Sentiment
      • Positive
      Content
      • Orders and Delivery
      May 15, 2023
    • Excelente empresa la más dedicada y…

      Excelente empresa la mรกs dedicada y responsable 100/100 su servicio

      Sentiment
      • Positive
      Content
      • Customer Service
      May 13, 2023
    • Alex White is a model of knowledgeable customer service!

      Alex White was the coordinator for my order. He was timely, personable and clear with his instructions both by email and by phone. When I had difficulty with the account sign-in, he was able to help me with payment arrangements so that my order wouldn't be delayed.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 13, 2023
    • Excellent Quality, Excellent Service

      I ordered promotional branded bags for my business, and I was very impressed with both the quality of the product and the service. Caroline from Flashbay called me shortly after I requested a quote and promptly sent out a sample. She was very helpful. Once I ordered, the goods were delivered promptly. Customers have remarked upon the high quality of the bags. Flashbay is an excellent business!

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 13, 2023
    • Once I was able to speak with the sales…

      Once I was able to speak with the sales person, Ellie, she was the most helpful and provided all the information to make a decision on the best items for my company. She followed up and kept me informed through the entire process including shipping to the final destination. Very customer oriented in their support.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 12, 2023
    • Good product

      Good product, delivered on time.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 12, 2023
    • Flashbay MAKES IT RIGHT

      Brian was amazing, he really worked hard to get everything just perfect from a perfect mockup of our logo on a power bank to constant communication in the process. I would not only recommend Flashbay I will definitely be doing business with them in the future!

      Sentiment
      • Positive
      Content
      • Customer Service
      May 12, 2023
    • Great Service

      Eric Hoecker was very prompt in responding to my re-order of USB flash drives. When FedEx tried to deliver the first time, he emailed to alert me that they would be attempting a second delivery. Very nice!Product came quickly and Iโ€™ve never had a bad flash drive.

      Sentiment
      • Positive
      Content
      • Orders and Delivery
      May 12, 2023
    • Excellent communication

      Excellent communication, fast production, great follow-up!

      Sentiment
      • Positive
      Content
      • Customer Service
      May 11, 2023
    • Hands down the best experience with…

      Hands down the best experience with them. Would certainly recommend.

      Sentiment
      • Positive
      Content
      • Others
      May 11, 2023
    • Very professional & great communiation

      The communication with my representative, Nick Mahaleris, was excellent. All questions were answered quickly. Will definitely order again.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 11, 2023
    • Love the custom water bottle product

      Love the custom water bottle product, and Conor was great to work with! Will order from the company again.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 10, 2023
    • Product and customer service were…

      Product and customer service were fantastic!

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 09, 2023
    • Awesome Product!

      Working with Falshbay was easy, affordable, and convenient. Rachel was amazing, knowledgeable, and answered all the questions I had about my order! Fantastic job!

      Sentiment
      • Positive
      Content
      • Orders and Delivery
      May 09, 2023
    • Great Products/Great Price

      The products were well-produced and well-priced. Leslie did an amazing job facilitating our order, as she has in the past. Will absolutely use Flashbay again -- great experience and a great product!

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 09, 2023
    • I saw a lot of things in this network…

      I saw a lot of things in this network and I liked a lot. I chose the perfect keyboard for my computer. I liked so many things here, I will visit again.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 09, 2023
    • Great service

      Great service! Fast and Friendly! Product looks great. We are very pleased!

      Sentiment
      • Positive
      Content
      • Orders and Delivery
      May 08, 2023
    • Great customer service

      Great customer service! Easy to work, great communication with questions and info, fast process and delivery. Wonderful assortment of items - we will definitely use Flashbay again!

      Sentiment
      • Positive
      Content
      • Customer Service
      May 08, 2023
    • Alex White was very helpful and went…

      Alex White was very helpful and went above and beyond to help us find the right product with the best logo visibility. He also provided a very nice set of samples to help with the decision.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 08, 2023
    • I had a great experience with Flashbay

      I had a great experience with Flashbay! Within 24 hours, I samples at my door. Within a week, I had the finished product at my door! Great company and perfect customer service!

      Sentiment
      • Positive
      Content
      • Orders and Delivery
      May 08, 2023
    • Great experience with Flashbay

      The communication with Leslie is always quick and helpful. She is patient with us when we need to change things and see new quotes. The USB drives always look and work great. So far our experience with Flashbay as been a good one.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 08, 2023
    • Beautifully done!

      Flashbay handled our timely and specific order beautifully. They were quick and thoughtful in their responses and so accommodating to our particular design requests, sharing and adjusting mockups til it was perfect. We are in an industry that really cares about the look of things and the bottles and pens we received were beyond expectations, and were ahead of time! The whole project was so professionally and personally handled. I would recommend Flashbay to anyone and will use them for any of our branding needs.

      Sentiment
      • Positive
      Content
      • Orders and Delivery
      May 06, 2023
    • good customer service and i was happy…

      good customer service and i was happy to work with them

      Sentiment
      • Positive
      Content
      • Customer Service
      May 05, 2023
    • Great customer service and products

      The end product was exactly what I wanted and the logo looked great. Delivery time was also shorter than expected which was great. The rep that helped me was quick and so nice.

      Sentiment
      • Positive
      Content
      • Orders and Delivery
      May 05, 2023
    • Easy, Enjoyable and Fast

      Rachel made the process easy and enjoyable. She was very communicative throughout the bottle purchasing experience. I highly recommend this company to anyone looking to create custom bottles.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 05, 2023

Sentiment Analysis

  • Positive(34)
    100%
  • Negative(0)
    0%
  • None(0)
    0%
100 Net Promoter
Score

Popular Topics

  • Customer Service(16)
    47%
  • Features and Quality(8)
    24%
  • Orders and Delivery(8)
    24%
  • Others(2)
    6%

Languages

  • English(33)
    97%
  • Spanish(1)
    3%

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