Mixed Reviews Highlight Excellent Service at The Crown London Hotel
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Mixed Reviews Highlight Excellent Service at The Crown London Hotel

Explore The Crown London Hotel's Customer Feedback Insights

142-152 Cricklewood Broadway, London NW2 3ED, United Kingdom

The Crown London Hotel receives mixed reviews, with praise for staff like Indiya and Pratima for excellent service. Guests appreciate the clean and comfortable rooms, good bar service, and convenient location. While some mention issues with room quality and noise levels, overall, positive experiences highlight helpful staff, especially Indiya and Pratima.

Source: Google Business Reviews of The Crown London Hotel

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Customer Feedback Analysis of The Crown London Hotel

Unlock insights into The Crown London Hotel's customer feedback, focusing on service, cleanliness, and value. Ideal for industry professionals.

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  • Very nice hotel and food. India provided very good customer service

    Sentiment
    • Positive
    Content
    • Customer Service

  • Rooms: Quiet and spaciousSafety: Okay, perfectWalkability: Adapted

    Sentiment
    • Positive
    Content
    • Facilities

  • Bel h么telPersonnel souriant et tr猫s accueillant.Breakfast tr猫s bienSeul b茅mol les chambres sont un peu froides

    Sentiment
    • Positive
    Content
    • Staff Hospitality

  • Lovely time, india specialised the drink just for me because i didnt like the drinks on the menu very happy with her service !!

    Sentiment
    • Positive
    Content
    • Staff Hospitality

  • Indiya- is very pleasant and attentive. She truly values her customer.

    Sentiment
    • Positive
    Content
    • Customer Service

  • SweatFriendly and great serviceRooms: Quiet comfortable

    Sentiment
    • Positive
    Content
    • Room Quality
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Sentiment Analysis (limited preview)
74 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for The Crown London Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Hospitality Consultants, Marketing Professionals, Travel Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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