Rapid - Fast Delivery and Good Prices for Components
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Explore Rapid Electronics Through Customer Feedback

Rapid - Fast Delivery and Good Prices for Components

Rapid provides fast delivery and good prices for a wide range of components. However, there have been issues with tracking numbers and some customers have experienced failures in invoicing and delivery. Despite this, Rapid is still a reliable source of parts with a good product range. Overall, they offer a generally fast service, but there is room for improvement in fulfilling large quantities of items.

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Custom Date - Apr 21, 2024
Featured Content
  • never let me down

    never let me down , unbelievable turnaround for deliveries , allways max 24 hrs good prices too

    Sentiment
    • Positive
    Content
    • Fast Delivery
    Oct 30, 2023
  • Good

    Good product range & fast delivery

    Sentiment
    • Positive
    Content
    • Fast Delivery
    Oct 27, 2023
  • Martindale purchase

    Just a good experience ordering the noise meter.Ordered over the phone with no use of the internet.Would definitely use again and certainly recommend if you are in the market of test equipment. Thank you kindly to everyone for the quality of service.Colin Martin

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 24, 2023
  • Recommended

    Good prices, stock availability, fast despatch.

    Sentiment
    • Positive
    Content
    • Good Prices
    Oct 23, 2023
  • Bad Experience

    I have used Rapid again as I loved the level of care last time.Unfortunately, not this time. A lot of failures on every step from invoicing to delivery or lack of delivery.Asked for quote, received the invoice, and paid straight away asking for Saturday delivery as I needed my items for the project.Also mentioned that it will be a home address so delivery in boxes as I have no access to pallet truck.When I chased for order confirmation just to be sure I will get my delivery on Saturday, I have been told they missed a delivery charge from my invoice, so I need to pay extra.I paid straight away but been told that delivery will be scheduled for Tuesday next week on pallet.Not sure why I have been ignored with my requirements, but I have explained that last time I received same stuff in boxes and now is not an option.Decided to cancel the order and get my items from somewhere else. Been told that they will refund and they apologies.Shame that they not tried to offer help on this like ask for more money for delivery in boxes etc. I would consider this option, but it was a straight no.I was trying to support other businesses, but Amazon has back me up and delivered what I wanted next day without problems.After few days I must chase for my money as this was neglected as well.After my email, they refunded straight away in minutes. Guys, it’s a tough market, please care and understand your customer needs and try to fulfill the orders.Thanks

    Sentiment
    • Negative
    Content
    • Order Fulfillment
    Oct 20, 2023
  • The most efficient and reliable company…

    The most efficient and reliable company I order from. Super fast shipping, great communication and competitive prices.

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 20, 2023
  • See All Reviews
Sentiment Analysis
80 Net Promoter
Score
Popular Topics
Languages
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  • This page displays purchase options and a preview of the customer feedback analysis report for Rapid Electronics  based on online reviews collected from Trustpilot. The analysis helps Supply Chain Managers, Electronics Retailers, Product Managers, Customer Experience Analysts, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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