Mixed Feedback for Los Ruvalcaba: Delicious Food but Inconsistent Service and Pricing
Explore Los Ruvalcaba's Customer Feedback Insights

Mixed Feedback for Los Ruvalcaba: Delicious Food but Inconsistent Service and Pricing

Av. Mariano Otero 5384, Paseos del Sol, 45070 Zapopan, Jal., Mexico

Los Ruvalcaba receives mixed reviews, with some praising the delicious food, especially the drowned cakes and tacos, while others criticize the service, quality, and pricing. Customers appreciate the variety of authentic flavors offered, with particular highlights on the tasty sauces and bread. Positive remarks include friendly staff, good service, and kid-friendly options. However, negative feedback points out issues such as slow service, dry tortas, poor attention from waitresses, and high prices for the portion size. Overall, the restaurant seems to excel in taste but needs improvement in consistency and customer service.

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  • Food Industry Analysts
  • Marketing Professionals
  • Customer Service Trainers
  • Culinary Consultants

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Tienen buen sabor tanto la salsa como la carne y aparte el birote es muy bueno.

    Sentiment
    • Positive
    Content
    • Taste and Flavor

  • Very bad service after an hour and my order never arrived.They are terrible

    Sentiment
    • Negative
    Content
    • Delivery Service

  • La comida es buena pero le han bajado a su calidad, pesima atencion de las meseras, sobre todo una que siempre esta ahi que es media gordita de ojos saltones, solo por ella ya la vdd mejor voy a otro lado.

    Sentiment
    • Negative
    Content
    • Service Experience

  • The best cakes I have ever eaten.Super delicious and I highly recommend them.

    Sentiment
    • Positive
    Content
    • Taste and Flavor

  • Muy caro para nada espectacular el buche estaba muy duro y no estaban tan bien servidas como antes ni con el sabor de antes no valió la pena volver que lastima

    Sentiment
    • None
    Content
    • Food Quality

  • Casi 2 horas para que llegara mi pedido, marco para saber que paso y la recepcionista “como si me hiciera un favor” me dice que se va a tardar porque van 6 pedidos con el mio y que se quedo con solo un repartidor, entendiendo la situación pero no son buenas para llamar y avisarnos, les vale si el cliente tiene un horario de comida lo que fue en mi caso.Marco para hablar con el encargado de sucursal y me dice una señora que mande un WhatsApp para quejarme 🙄

    Sentiment
    • Negative
    Content
    • Delivery Service
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Sentiment Analysis (of 30 reviews)
63 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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