FlexShopper: Fast Service, Fair Pricing, and Easy Application Process
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FlexShopper: Fast Service, Fair Pricing, and Easy Application Process

Explore FlexShopper Customer Insights & Make Informed Decisions

FlexShopper is praised for its fast and efficient service, easy application process, fair pricing, and willingness to work with customers of varying credit scores. Customers appreciate the helpful customer service representatives and the simplicity of the payment plans. However, there are concerns about order tracking, customer account management, and occasional unauthorized charges. Overall, the company is commended for giving opportunities to those with poor credit and for providing quality products with quick delivery.

Source: Trustpilot Reviews of FlexShopper 

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Customer Feedback Analysis of FlexShopper 

Discover key insights from FlexShopper customer feedback, including service quality, pricing, and user experience.

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Custom Date - Jan 10, 2025
Popular Phrases (limited preview)
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Featured Content
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  • I loved my experience it was fast &…

    I loved my experience it was fast & easy to understand perfect payment I also rent from renta center been with them for years payed off so much with them looking forward to working with you

    Sentiment
    • Positive
    Content
    • Payment Process and Options
    May 15, 2024
  • being honest and wonderful for the…

    being honest and wonderful for the people who cant afford great stuff, but lease it to won thru this is great

    Sentiment
    • Positive
    Content
    • Credit Approval and Flexibility
    May 15, 2024
  • Was assisted in resolving my concerns…

    Was assisted in resolving my concerns and questions. Felt valued as a customer. Which of late in many businesses does not happen. Thank you.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    May 11, 2024
  • Fast service for what you want!

    Service was fast! I went to pick it up, so I picked it up a couple of days early. Got it registered and loving it.

    Sentiment
    • Positive
    Content
    • Speed of Delivery
    May 11, 2024
  • Needed a quicker response on when I…

    Needed a quicker response on when I needed to pick up my merchandise, took a little longer . Idk maybe bc it was my very first order with yall

    Sentiment
    • Positive
    Content
    • Issues with Communication
    May 08, 2024
  • Super easy and quick process

    Super easy and quick process. Haven't had any issues but when I've had to call customer service they are kind and efficient.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    May 08, 2024
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Sentiment Analysis (limited preview)
82 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for FlexShopper  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Service Executives, E-commerce Strategists, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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