Firmoo: Professional Service, Quality Products, Affordable Prices
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    • Marketing Managers
    • Product Developers
    • Customer Service Executives
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Firmoo: Professional Service, Quality Products, Affordable Prices

Explore Firmoo Customer Feedback Insights

Customers mostly praise Firmoo for its professional service, quality products, and reasonable prices. Positive feedback includes fast delivery, accurate prescriptions, sturdy frames, and excellent customer care. Some reviewers mention issues with payments, shipping delays, and occasional errors in prescriptions. Firmoo's wide selection of stylish frames, efficient customer service, and affordable prices are highlighted as reasons for recommending the brand.

Source: Trustpilot Reviews of Firmoo 

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Customer Feedback Analysis of Firmoo 

Uncover insights from Firmoo customer feedback analysis. Discover service quality, product excellence, and value.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • They go above the expectations

    They go above the expectations. and the turn around is excellent

    Sentiment
    • Positive
    Content
    • Customer Service and Communication
    Apr 21, 2024
  • Quando riceverò gli occhiali farò una…

    Quando riceverò gli occhiali farò una recensione.Gli ho ordinati il 3 aprile...oggi 20 aprile ancora non li ho ricevuti

    Sentiment
    • Negative
    Content
    • Delivery Time and Shipping Experience
    Apr 20, 2024
  • Highly professional service

    Highly professional service and product with great care and concern for the client, very good!!

    Sentiment
    • Positive
    Content
    • Customer Service and Communication
    Apr 20, 2024
  • Great experience with perfect order…

    Great experience with perfect order received

    Sentiment
    • Positive
    Content
    • Quality of Glasses and Prescription Accuracy
    Apr 20, 2024
  • 5 star service and delivery

    very helpful service, 5++++ star service, i love the quality of the frames, perfect fit and the lenses are spot on!

    Sentiment
    • Positive
    Content
    • Quality of Glasses and Prescription Accuracy
    Apr 16, 2024
  • very good service and excellent quality…

    very good service and excellent quality product, I recommend to everyone. Finally a very reliable site10 +

    Sentiment
    • Positive
    Content
    • Quality of Glasses and Prescription Accuracy
    Apr 05, 2024
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Sentiment Analysis (limited preview)
60 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Firmoo  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Developers, Customer Service Executives, Retail Industry Analysts, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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