Firmoo: Professional Service, Quality Products, Affordable Prices
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Explore Firmoo Customer Feedback Insights

Firmoo: Professional Service, Quality Products, Affordable Prices

Customers mostly praise Firmoo for its professional service, quality products, and reasonable prices. Positive feedback includes fast delivery, accurate prescriptions, sturdy frames, and excellent customer care. Some reviewers mention issues with payments, shipping delays, and occasional errors in prescriptions. Firmoo's wide selection of stylish frames, efficient customer service, and affordable prices are highlighted as reasons for recommending the brand.

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Custom Date - May 23, 2024
Featured Content
  • They go above the expectations

    They go above the expectations. and the turn around is excellent

    Sentiment
    • Positive
    Content
    • Customer Service and Communication
    Apr 21, 2024
  • Quando riceverò gli occhiali farò una…

    Quando riceverò gli occhiali farò una recensione.Gli ho ordinati il 3 aprile...oggi 20 aprile ancora non li ho ricevuti

    Sentiment
    • Negative
    Content
    • Delivery Time and Shipping Experience
    Apr 20, 2024
  • Highly professional service

    Highly professional service and product with great care and concern for the client, very good!!

    Sentiment
    • Positive
    Content
    • Customer Service and Communication
    Apr 20, 2024
  • Great experience with perfect order…

    Great experience with perfect order received

    Sentiment
    • Positive
    Content
    • Quality of Glasses and Prescription Accuracy
    Apr 20, 2024
  • 5 star service and delivery

    very helpful service, 5++++ star service, i love the quality of the frames, perfect fit and the lenses are spot on!

    Sentiment
    • Positive
    Content
    • Quality of Glasses and Prescription Accuracy
    Apr 16, 2024
  • very good service and excellent quality…

    very good service and excellent quality product, I recommend to everyone. Finally a very reliable site10 +

    Sentiment
    • Positive
    Content
    • Quality of Glasses and Prescription Accuracy
    Apr 05, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Firmoo  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Developers, Customer Service Executives, Retail Industry Analysts, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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