Positive Customer Feedback for FlexPro Meals Customer Service and Meal Quality
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Positive Customer Feedback for FlexPro Meals Customer Service and Meal Quality

FlexPro Meals receives overwhelmingly positive feedback from customers on Trustpilot. Customers praise the excellent customer service provided by representatives like Benjamin, Raquel, and Miurel. The efficiency and effectiveness of resolving issues, adjusting orders, and providing information stand out in the reviews. Ariel, Brian, and Jessica are highlighted for their quick problem-solving skills. The variety and quality of meals offered by FlexPro Meals are highly appreciated by customers. Overall, the reviews emphasize the ease of dealing with the customer service team, the helpfulness of the representatives, and the satisfaction with the meal delivery service.

Best for
  • Customer Service Managers
  • Product Managers
  • Marketing Professionals
  • Food Industry Analysts
  • Entrepreneurial Chefs

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Ariel handled my issue immediately and…

    Ariel handled my issue immediately and was very easy to communicate with.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    May 02, 2024
  • Muriel at customer service

    Called Muriel at customer service because I was curious if my meals were being substituted with different meals than I had ordered off the menu. They explained to me the schedule for when the menu is updated so that I can adjust my meals accordingly. Due to the inconvenience of having to throw away meals that were substituted, Muriel was able to procure replacement meals without my request. Amazing customer service.

    Sentiment
    • Positive
    Content
    • Order Management and Modifications
    May 01, 2024
  • FlexPro Meals is Awesome

    Olga was super fast in resolving my request to put my next order on hold until I get back from out of town. Very pleased with Olga's customer service. FlexPro Meals is the best.

    Sentiment
    • Positive
    Content
    • Order Management and Modifications
    May 01, 2024
  • Very good customer service

    Very good customer service, thanks Miurel!

    Sentiment
    • Positive
    Content
    • Helpfulness of Specific Representatives (e.g., Miurel, Ariel, Jessica)
    May 01, 2024
  • When will my meals be delivered?

    I had trouble logging in, and then wasn’t sure when my order was arriving and Luz was very helpful and quick to respond! They gave me a temporary password and sent me my UPS tracking number immediately.

    Sentiment
    • Positive
    Content
    • Handling of Delivery Issues
    Apr 30, 2024
  • Helpful

    I haven’t tried the meals yet, but looking forward to the first delivery. Lourdes was very helpful in helping me set up my account.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 30, 2024
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Sentiment Analysis (of 30 reviews)
100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for FlexPro Meals  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Managers, Marketing Professionals, Food Industry Analysts, Entrepreneurial Chefs to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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