Excellent Customer Service and Eco-Friendly Waste Collection by First Mile
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Discover How First Mile Leads in Customer Satisfaction & Eco Services

Excellent Customer Service and Eco-Friendly Waste Collection by First Mile

First Mile provides excellent customer service with quick and efficient waste collection. The team is friendly, reliable, and well-priced. They have helpful and competent staff members like Samantha, Rachael, and Albert. The service is straightforward and hassle-free, with prompt communication and punctual arrivals. First Mile is recommended for their professionalism, politeness, and eco-friendly practices.

Best for
  • Waste Management Professionals
  • Environmental Consultants
  • Customer Service Managers
  • Sustainability Officers
  • Business Analysts

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great service

    Great service! Very professionals, polite and super helpful.

    Sentiment
    • Positive
    Content
    • Professionalism
    Jan 09, 2024
  • Thank you Samantha

    The friendly and helpful customer service team helped me get things sorted quickly

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 21, 2023
  • Poor Communication between their team…

    Poor Communication between their team which cause major inconveniences for me as a customer

    Sentiment
    • Negative
    Content
    • Communication
    Dec 20, 2023
  • Happy new customer

    Samantha answered the call very quickly and understood my query immediately. Sent me the document I needed even before the call had finished.

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 06, 2023
  • Timely and Efficient

    Arrived on time, very friendly, did the job quick and efficiently.

    Sentiment
    • Positive
    Content
    • Efficiency
    Nov 30, 2023
  • Ryan T

    Ryan was extremely helpful and was able to solve my issues quickly and painlessly.Thank you Ryan.

    Sentiment
    • Positive
    Content
    • Helpfulness
    Nov 28, 2023
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for First Mile  based on online reviews collected from Trustpilot. The analysis helps Waste Management Professionals, Environmental Consultants, Customer Service Managers, Sustainability Officers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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