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Decent hotel for a week-long stay

Decent hotel for a week-long stay

30 reviews between Aug 01, 2018 and Sep 01, 2023.

Stayed in this hotel for a week while working. Friendly staff, clean rooms, good location, and breakfast. Some areas of the hotel need attention. Overall, a decent option.

Best Western Plus Grand Winston
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30 reviews between Aug 01, 2018 and Sep 01, 2023.

Aug 01, 2018 - Sep 01, 2023

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  • The resturant

    The resturant breakfast was very very poor and the manager was extremely rude, we were not treated dwell, I made us feel as if we were not welcome at all. Speacless how can a manager treat guests in such poor way

    Sentiment
    • Negative
    Content
    • Service
    Aug 01, 2023
  • Stay Best Western Plus Grand Winston Hotel

    Good Hotel with a magnificent lobby and a very nice picture of Winston Churchill. Didn't stay very long but the room was clean as well as the bathroom. Breakfast is very good with an egg station. All and all, I'd definitely recommend this hotel

    Sentiment
    • Positive
    Content
    • Facilities
    Mar 01, 2020
  • Great place to visit the Hague

    This hotel is located close to the Hague. This city can be reached by public transport easily, but being Dutch, we took our own bikes, but could have rented here as well. The hotel is well equipped, and though it has been there for a long time, it has been refurbished and has a modern look. The rooms are spacious, with all you need as traveler, being business or pleasure. The bar and restaurants are good and the breakfast can be recommended!

    Sentiment
    • Positive
    Content
    • Facilities
    Mar 01, 2020
  • Super hotel rooms and bar but menu average

    Out of 5 Staff 4 Rooms 5 WiFi 5 Breakfast 5 Location 5 Menu/restaurant 3 Right next to train station so really easy to get to from schipol airport. Hotel literally 100 yards from train station. Rooms. Super and bar very good, the only negative is the menu, not very varied and service can be slow. Would recommend the hotel.

    Sentiment
    • Positive
    Content
    • Location
    Dec 01, 2019
  • Tired decor, lovely staff

    Staff 5* Cleanliness 4* Comfort 4* Decor 3* Breakfast 3* Chose this place for the location as it was so close to the Rijkswijk station and the customer’s office. Shout out to Calden at reception who made me feel very welcome and was highly efficient! Great directions and local help. All the staff were excellent. The decor really lets the place down. Multiple damaged wooden panels in the corridors, stained carpets in the room. The shower had a cheap plastic tray you stood on that I was worried would crack when I stepped on it (no flooding of the floor/into the room though). Well appointed room with a comfy bed. Warning: no net curtains so you have to choose between no natural light in the morning or opening the sliding wooden shutters and flashing the offices opposite! …

    Sentiment
    • Positive
    Content
    • Cleanliness
    Nov 01, 2019
  • Family hol in Holland

    Stayed there for a week - Family of 4. Whats good: Location - close to the train station, local town center and restaurants. Service -Cheerful and helpful staff. Rooms - spacious sizes and lots of natural lighting. Functional Kitchenette. Bottled water Had food on 2 occassions - impressed with quality of food. What needs to improve: Difficult to locate as not well marked - no directions or street signs Crammed parking lot and access is difficult. Weird lay out of the hotel. Restaurant has no variety - same fixed menu - u cant eat the same food 6 days a week( even if it tasted great). We were in a Suite - upkeep and cleanliness was not upto the standards you expect thats me being kind. Broken handles on Jacuzzi, broken shelves in wardrobes, minging fungus/ in shower. Single…

    Sentiment
    • None
    Content
    • Facilities
    Aug 01, 2019
  • Ideal for a two night short stay

    I stayed here in a family room recently whilst visiting Delft in the Netherlands. It is a short distance away but far better value than all the Delft hotels. The room was clean and comfortable and the staff very friendly and hospitable. I would recommend.

    Sentiment
    • Positive
    Content
    • Value for Money
    Aug 01, 2019
  • Not the best experience

    Won't stay here again. Below the standard expected of BW hotels. Senior manager/owner needs to note his guests comments as our dissatisfaction wasn't the only complaints the staff dealt with during our stay.

    Sentiment
    • Negative
    Content
    • Value for Money
    Aug 01, 2019
  • Could do better

    It's ok. The rooms are ok although if your working at night bring a head torch so you can see what u are doing. The breakfast is ok. The restaurant is ok. I just feel if it had more local competition the winston might need to improve its offering. I think it relies on its location rather than its product.

    Sentiment
    • Negative
    Content
    • Facilities
    Nov 01, 2018
  • Clean & Beautiful hotel

    Spacious room with Modern decor. Comfy bed and big shower room with good water pressure. Free apples at reception. Big portrait of Sir Winston Churchill at the lobby. Had a glass of wine at the bar. Service was good nothing to complain. Walking distance to nearest bus stop. Nothing much at the surrounding blocks.

    Sentiment
    • Positive
    Content
    • Room
    Aug 01, 2018
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