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Mixed Customer Feedback on Curt Hitch Lock Product

Mixed Customer Feedback on Curt Hitch Lock Product

30 reviews between Mar 07, 2023 and May 24, 2023.

A review of a hitch lock product by Curt shows mixed feedback from customers about the functionality and quality of the product. Some have found it easy to install and use while others have experienced issues with the lock mechanism, length, and fit. The overall rating of the product is average with some negative feedback about the locking mechanism.

CURT 23518 Black Trailer Hitch Lock, 5/8-Inch Pin Diameter, Fits 2-Inch Receiver : Automotive
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30 reviews between Mar 07, 2023 and May 24, 2023.

Mar 07, 2023 - May 24, 2023
  • Too short, cheaply made, bad finish.

    Too short, cheaply made, bad finish.

    Sentiment
    • Negative
    Content
    • Quality and Durability
    May 24, 2023
  • Perfect

    Fits great. So far so good

    Sentiment
    • Positive
    Content
    • Fit and Compatibility
    May 20, 2023
  • Too short for Subaru Outback Wilderness

    The finish looks good and feels solid. Just doesn’t fit the factory hitch on my 2023 Subaru Outback Wilderness. It’s about an 1/8” short and won’t latch and lock. Returning

    Sentiment
    • Negative
    Content
    • Fit and Compatibility
    May 16, 2023
  • Measure before ya buy

    Wasn’t long enough! Story of my life

    Sentiment
    • Negative
    Content
    • Length Issues
    May 15, 2023
  • Lock pin

    Smart move

    Sentiment
    • Positive
    Content
    • Design and Appearance
    May 15, 2023
    • It’s black; I like it

      It’s black and it fits. I like it 😊

      Sentiment
      • Positive
      Content
      • Fit and Compatibility
      May 14, 2023
    • Hitch pin

      Works great and reasonably priced

      Sentiment
      • Positive
      Content
      • Quality and Durability
      May 12, 2023
    • Lock it up

      Easy to use and very secure. Recommend.

      Sentiment
      • Positive
      Content
      • Ease of Use
      May 11, 2023
    • Becomes worthless.

      I've had this on my truck for about three years. I was lucky to get it off just before the keyed mechanism quit working. I can't get it to lock again. The keys fit, but won't turn to lock it. So, it's now a piece of junk. Don't buy!

      Sentiment
      • Negative
      Content
      • Locking Mechanism Issues
      May 08, 2023
    • Perfect product

       Fits perfectly on 2x2 hitch. Minimal rotation play but I added rubber grommet on one side to lock it in place eliminate side to side play. No need to remove when not in use. Check my picture and video.

      Sentiment
      • Positive
      Content
      • Fit and Compatibility
      May 07, 2023
    • ease of use

      percfect

      Sentiment
      • Positive
      Content
      • Quality and Durability
      May 07, 2023
    • Rusted - key won’t turn.

      Might need a grinder to get this thing off. Springtime after first winter of purchase. Can’t turn the key. Excessive use if PB blaster no luck yet.

      Sentiment
      • Negative
      Content
      • Locking Mechanism Issues
      May 06, 2023
    • Highly recommend

      Fit perfect and was easy to install 5 stars

      Sentiment
      • Positive
      Content
      • Fit and Compatibility
      May 02, 2023
    • The length is the problem

      Looks like a quality product, but the length is about 1.5' to short, at least for the two hitches that we have. Darn it.

      Sentiment
      • Negative
      Content
      • Length Issues
      May 01, 2023
    • Won’t come apart now.

      I’ve had it on my truck for about a year. I am going camping, so need to pull an RV but I am unable to get this off so will have to use my sawzall and cut it off.

      Sentiment
      • Negative
      Content
      • Ease of Use
      May 01, 2023
    • Key hard to get in lockset

      Technically this hitch lock works and fits fine. But it is next impossible to get the key into the lock making this almost useless.

      Sentiment
      • Negative
      Content
      • Locking Mechanism Issues
      Apr 30, 2023
    • Works good

      Works good and good looks

      Sentiment
      • Positive
      Content
      • Quality and Durability
      Apr 27, 2023
    • Exactly what I wanted

      easy installation. Looks good and is functional

      Sentiment
      • Positive
      Content
      • Design and Appearance
      Apr 27, 2023
    • Was almost worth the purchase.

      The product did the job it was intended to do.. which is why it got any stars however, the locking mechanism became so corroded I had to use 3 different lubricants just to be able to insert the key on top of that, the small balls holding the lock in place seized. Came to reviewers for help and ended up breaking it off with some vice grips and muscle power as I read someone else did. Good to know it was that easy to remove a locked pin…-_- Almost had a good review. But not worth the purchase. Will definitely NOT buy this again.

      Sentiment
      • Negative
      Content
      • Locking Mechanism Issues
      Apr 23, 2023
    • To hard to put on

      My last hitch lock by this company would not unlock and had to use a grinder to remove it. I ordered this one and it was too difficult to lock onto my hitch. I tossed it in the trash. I tried for 15 minutes and gave up.

      Sentiment
      • Negative
      Content
      • Ease of Use
      Apr 14, 2023
    • Worked with the Bengals hitch cover I bought for a Ford ranger truck

      Husband loves it now he don't have to worry about the hitch cover getting stolen from his truck

      Sentiment
      • Positive
      Content
      • Quality and Durability
      Apr 03, 2023
    • Too short by 1/8” + RUST

      PROS: looks pretty, comes with two keys, smooth locking and unlocking
      CONS: already specks of rust, right out of the box 📦
      That’s promising 🫤
      But the real reason I’m returning is because the pin is somewhere between 1/8”-1/16” too short to get the lock to attach. As you can see in the photo, my 2015 Toyota Tundra has a sort of sleeve for the receiver/truck/female end of the hitch (forgive my lack of technical terms!) … this seems to be the reason for the pin being too short.
      But I’m still holding the manufacturer responsible for not having the foresight on this and making the pin just a TINY bit longer.
      This was a returned item already, so clearly I’m just the next dummy figuring this out the hard way… hopefully my review helps one of y’all avoid my mistake!

      Sentiment
      • Negative
      Content
      • Length Issues
      Mar 30, 2023
    • Doesn’t fit

      Does not fit a 2” receiver

      Sentiment
      • Negative
      Content
      • Fit and Compatibility
      Mar 30, 2023
    • Great quality

      Great quality and easy install. Perfect addition to my Jeep gladiator and new hitch!

      Sentiment
      • Positive
      Content
      • Design and Appearance
      Mar 26, 2023
    • Junk!! Don't buy!

      So I have only used this a few times. I had it on for a good 6 months. I put the key in and removed it.. was being a litlte bit of a pain but it finally turned. Then the key wouldn't turn in the lock anymore. Doesn't work anymore no matter what you do. Thank God it at least came off the hitch before it quit working. That would of been a nightmare to have to try and cutt off. Just remember that when you lock it on your hitch.

      Sentiment
      • Positive
      Content
      • Quality and Durability
      Mar 18, 2023
    • Check the length!

      I bought this it’s about 1/8 1/4 too short to go through my receiver. By the time I figured that out it was scratched so I kept it. I didn’t want to dog them though the key and lock work well. Maybe I’ll figure out a use for it?

      Sentiment
      • None
      Content
      • Fit and Compatibility
      Mar 17, 2023
    • 4Runner Bully Lock

      I used this to attach my Bully attachment to the back of my 4Runner. Works great!

      Sentiment
      • Positive
      Content
      • Ease of Use
      Mar 16, 2023
    • Works nice UPDATE: Lock frozen

      Works fine. This style of lock can be a little harder to reach the lock, and the lock can block the chain hooks a little (more of a hitch design issue), but it works and Curt is a trusted brand for me.

      UPDATE: after less than a month, the lock is frozen. Could probably just use some lube, but don’t want it froze on and can’t get off in the future. Dropped to two stars.

      Sentiment
      • Negative
      Content
      • Locking Mechanism Issues
      Mar 10, 2023
    • Does not fit Tundras

      This lock will not fit new Tundras. It’s 1/4” too short.

      Sentiment
      • Negative
      Content
      • Length Issues
      Mar 09, 2023
    • Does the job at decent price

      Looks good and is functional but not yet being used, maybe some time probably after warranty expires and no return possible. Hopefully will work.

      Sentiment
      • Positive
      Content
      • Design and Appearance
      Mar 07, 2023

Sentiment Analysis

  • Positive(15)
    50%
  • Negative(14)
    47%
  • None(1)
    3%
3 Net Promoter
Score

Popular Topics

  • Fit and Compatibility(7)
    23%
  • Quality and Durability(6)
    20%
  • Locking Mechanism Issues(5)
    17%
  • Design and Appearance(4)
    13%
  • Ease of Use(4)
    13%
  • Length Issues(4)
    13%

Languages

  • English(30)
    100%

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