Fitbit App Reviews: Syncing Issues, Sleep Tracking Accuracy, and Limited Customer Support
  • 71 users bookmarked
  • Sources Google Play Reviews
  • Size Up to latest 4,500 reviews (Customizable)
Comprehensive Analysis Report on Fitbit App User Feedback

Fitbit App Reviews: Syncing Issues, Sleep Tracking Accuracy, and Limited Customer Support

Fitbit app reviews highlight various issues and frustrations, including syncing problems, lack of sleep tracking accuracy, and limited customer support options. Users express dissatisfaction with recent updates, missing features, and the removal of payment and blood oxygen level measurement capabilities. The app's layout and design changes are criticized, affecting motivation and ability to challenge friends. Scamming complaints arise from unauthorized charges for the premium service. Fitbit's acquisition by Google is met with disappointment, as functionality and sleep tracking accuracy decline.

Best for
  • Product Managers
  • Customer Experience Specialists
  • Mobile App Developers
  • Marketing Strategists
  • Consumer Insights Analysts

Starting from $18, you can purchase this report to access from your inbox and Kimola account.

Purchased users
29 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Custom Date - Apr 21, 2024
Featured Content
  • Ingenting fungerar längre. Kan inte ens använda appen eller parkoppla min inspire 2 längre. Appen hänger sig HELA tiden! Var bra tidigare nu helt oanvändbar tyvärr

    Sentiment
    • Negative
    Content
    • Syncing Issues
    Jan 19, 2024
  • Sleep goals is using some timezone that is not where I am located. Setting it to 00:00 gor bedtime sets it to 9AM. Very confusing. I also set up my profile as a male but it's comparing my fitness level to women?

    Sentiment
    • None
    Content
    • App Functionality
    Jan 17, 2024
  • Jag gillar verkligen fitbit men nu när min Samsung Galaxy S7 edge tydligen är för gammal för att fitbit ska kunna uppdateras så funkar det tyvärr inte optimalt längre...så trist... det är mycket pengar att köpa ny mobil när den ännu fungerar.. några tips? Anki

    Sentiment
    • Positive
    Content
    • Compatibility Issues
    Jan 11, 2024
  • Uppdatering (5 Jan 2024): Fick en ny uppdatering igår som jag hoppas löser hängningarna (svart display). Designen är ok men varför hänger sig min Charge 5 medan jag springer?!? Har gjort det sedan senaste uppdateringen.

    Sentiment
    • Positive
    Content
    • Syncing Issues
    Jan 05, 2024
  • Den nya layouten är inte bra alls. Jättetråkigt att möjligheten att utmana vänner i tävlingar/utmaningar försvann. Numer använder man knappt appen då den inte motiverar till att träna längre. Det kanske är en floskel men det var bättre förr.

    Sentiment
    • Negative
    Content
    • Layout and Design
    Dec 05, 2023
  • När jag skaffade appen kunde jag använda den för betalningar och mäta syrenivå i blodet. Båda funktionerna togs sedan bort. Trots otaliga timmar med supporten kunde problemet lokaliseras men inte lösas. FitBit förstår inte att Åland är en del av Finland/EU.

    Sentiment
    • Negative
    Content
    • Compatibility Issues
    Nov 29, 2023
  • See All Reviews
Sentiment Analysis
-10 Net Promoter
Score
Popular Topics
Languages
Similar Reports
  1. Amazon Product Reviews 77
  2. Google Play Reviews 101
  3. Google Play Reviews 70
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Fitbit based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Experience Specialists, Mobile App Developers, Marketing Strategists, Consumer Insights Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.