In-Depth Customer Feedback Report for Leonardo Hotel Lelystad
Agoraweg 11, 8224 BZ Lelystad The Netherlands
The staff at the hotel is friendly and attentive, and the location is convenient. However, some guests have reported issues with room conditions, such as old and dirty bathrooms. The hotel offers a good breakfast and has a nice atmosphere. It is recommended for single travelers. The hotel is situated near the train station and city center. Overall, it is a comfortable and cleanhotel at a reasonable price.
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The staff make this place the best, can not do enough for the customer. Nice Chinese restaurant downstairs but the steakhouse over the road is one of the best you'll find anywhere, all local produce too!
Sentiment
Positive
Content
Staff Service
Sep 01, 2020
Stay at the Apollo
I stayed for 3 nights and found its location ideal for my needs. The room was clean and tidy. The bathroom was also clean and well supplied. The mattress on the beds were very soft and I found it hard to sleep.
Sentiment
None
Content
Room Condition
Aug 01, 2019
Comfortable stay without AC and too many building construction zones.
We expected a little bit more. The first look was all about the building construction zones.Then the missing of any kind of Air-Condition. The staff was kind and professional. The breakfast was really good. Kind Regards.
Sentiment
None
Content
Room Condition
Jul 01, 2019
for the price o.k.
Ther is a friendly staff. The hotel its in a good location. The breakfast is o.k., but as we think - to expencive. There ist no air condition in the rooms - to stay in summer the room is too warm - there is no use of a ventilator.
Sentiment
None
Content
Room Condition
Jul 01, 2019
Will return soon
The hotel had an amazing atmosphere, great view and lovely staff. The room was spacious and had everything that I needed. I will definitely be returning for the next time I am going to Defqon.1. Thank you.
Sentiment
Positive
Content
Facilities
Jun 01, 2019
First timer
Parking easy opposite. Short walk from the station and choice of restaurants. We had a spacious room and and the staff very friendly, knowledgeable of the area and helpful. Definitely would us it again.
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This page displays purchase options and a preview of the customer feedback analysis report for Leonardo Hotel Lelystad City Center based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Tourism Marketers, Customer Experience Specialists, Hospitality Consultants, Travel Agents to discover insights into what people love, dislike, and need.
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