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Chewy Reviews: Excellent Service and Competitive Pricing

Chewy Reviews: Excellent Service and Competitive Pricing

30 reviews between May 20, 2023 and May 24, 2023.

Chewy is a popular online retailer of pet food and supplies. Customers rave about Chewy's excellent customer service, fast shipping, and competitive pricing. While some customers have had issues with packaging or website navigation, Chewy remains a top choice for pet owners. Customers particularly appreciate Chewy's autoship program, which simplifies ordering and ensures their pets' needs are always met. Overall, Chewy is a reliable and convenient choice for pet owners seeking quality products.

‎Chewy - Where Pet Lovers Shop
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30 reviews between May 20, 2023 and May 24, 2023.

May 20, 2023 - May 24, 2023

Popular Phrases

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Featured Content

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  • Prescriptions

    It couldn’t be any easier. Chewy contacts your vet and you can autoship. Love it.

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • Loving chewy

    Omg, ships fast, and customer service is amazing. Great company!!!!!

    Sentiment
    • Positive
    Content
    • Others
    May 22, 2023
  • Satisfied

    Love this because I can get my dog’s food shipped to my house instead of having to wait in a long line at the grocery store

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 22, 2023
  • App is easy to use!

    This is my first time using the Chewy app to order, it was very easy to use and find what I need quickly.

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 22, 2023
  • Chewy is the best!!

    Chewy you are the best. I can always count on you. I was in the hospital for a while, when I came home my kitties didn’t have there treats. Sent my husband to the store to get them. Three stores were out. I said chewy always has them. I ordered them and had them the next day. Reba and Dixie thank you as do I.

    Sentiment
    • Positive
    Content
    • Technical Issues
    May 22, 2023
  • Debra F Pocius

    I love Chewey! However, I do not like the website. It is hard to navigate, I believe the mwebsite must need working on because the brand names go scrambled together, you have to just type in the food by brand name and type of food you want. Also on the bird food they are all mixed between wild and exotic bird food. It took me almost an hour to order 3 items. I will not be ordering from the website again!

    Sentiment
    • None
    Content
    • Features and Usability
    May 22, 2023
  • Gerry Pinion

    I always use Chewy for all of my kitties needs! I wish you could lower prices a wee bit as I know many who are giving up on their pets…., I will never ever understand that! I had a friend just give up on such a wonderful kitty cuz he supposedly used the potty in the closet! I was so mad I told him I would bet a few hundred dollars that his litter box was full to the brim! Anyway it is very difficult to bring in an adolescent male to get used to my other 7. There was a tv show that is my new motto. EIGHT IS ENOUGH! Thank you Chewy I am a very loyal customer, your customer service people a quite awesome als!❤️🙏😽❤️🙏😽❤️🙏😽❤️🙏❤️🙏😽❤️🙏😽❤️🙏😽❤️🙏😽❤️🙏😽

    Sentiment
    • Positive
    Content
    • Pricing
    May 22, 2023
  • Best customer service

    They are like family, caring for my pets like I do!! Thank You Chewy Team!!

    Sentiment
    • Positive
    Content
    • Others
    May 21, 2023
  • My cat deserves the best

    Chewy is the best place to get good stuff for your pets. I love Chewy!!

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 20, 2023
  • LOVE Chewy!

    Best place to shop for my pup!! Excellent service and so many options. Always a pleasant experience dealing with Chewy.

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 20, 2023
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Sentiment Analysis

87 Net Promoter
Score

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  • This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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