Chewy Reviews: Excellent Service and Competitive Pricing

I will never order from chewy.com again each time I order my packages from them my items were packaged wrong and uncared about by both FedEx and chewy themselves by not even closing the items such a calcium’s for my lizards and a tree branch and a bag of sand that was ripped open all over my home and porch, my boyfriend recently order from them as well and his packages came with dead mealworms, the crickets were 1000 we order over 50 of them were dead and my hornworms that I order from a bundle never came. So no chewy isn’t worth buying and wasting ur time and money on I encourage pet lovers to choose a store that will give them the most quality products for their animals and not waste peoples time and money on food that ends up dead before getting it

Chewy has made my life simpler. I no longer have to make. The long journey in the supermarket to get my pup his necessities.

I love the website because it’s so easy to search items. Enjoy buying from Chewy all the time.

Would love to work for your customer service hopefully in 2024. Thanks again.

Please make it simpler to update payment info. My card was hacked, and I entered a new payment method to maintain my autoship and FINALLY got the app to recognize the new one as my primary. I was unable to delete the defunct card but got my package. Fast forward 3 months and I get emails that my autoship is coming and then that my payment method was declined. Though I’d marked my new card as the primary, the system tried to process my old one. Again I finally managed to get my autoship back on track, but I CANNOT DELETE MY OLD CARD WITHOUT ENTERING A NEW ONE… which is already in there. Ridiculous!

We’ve been shopping with Chewy for a few years now. Fair prices, fast shipping, great selection and when you call you get a happy, helpful person every time! 🐾

My dog loves to get stuff from you guys

Everytime I call Chewy with an order I get the best customer service I could imagine. You make my dog healthy with food, treats and dental chews. Thank you for being the best!!

Omg, ships fast, and customer service is amazing. Great company!!!!!

Love this because I can get my dog’s food shipped to my house instead of having to wait in a long line at the grocery store

This is my first time using the Chewy app to order, it was very easy to use and find what I need quickly.

Chewy you are the best. I can always count on you. I was in the hospital for a while, when I came home my kitties didn’t have there treats. Sent my husband to the store to get them. Three stores were out. I said chewy always has them. I ordered them and had them the next day. Reba and Dixie thank you as do I.

I love Chewey! However, I do not like the website. It is hard to navigate, I believe the mwebsite must need working on because the brand names go scrambled together, you have to just type in the food by brand name and type of food you want. Also on the bird food they are all mixed between wild and exotic bird food. It took me almost an hour to order 3 items. I will not be ordering from the website again!

I always use Chewy for all of my kitties needs! I wish you could lower prices a wee bit as I know many who are giving up on their pets…., I will never ever understand that! I had a friend just give up on such a wonderful kitty cuz he supposedly used the potty in the closet! I was so mad I told him I would bet a few hundred dollars that his litter box was full to the brim! Anyway it is very difficult to bring in an adolescent male to get used to my other 7. There was a tv show that is my new motto. EIGHT IS ENOUGH! Thank you Chewy I am a very loyal customer, your customer service people a quite awesome als!❤️🙏😽❤️🙏😽❤️🙏😽❤️🙏❤️🙏😽❤️🙏😽❤️🙏😽❤️🙏😽❤️🙏😽

I order a lot from Amazon. I’m a senior with disabilities. I have to make sure the things I purchase arrive at my door.
Lots of my friends are pleased with Chewy’s products and customer service. That says a lot. I ordered gigantic litter boxes for my new kitten, for some strange reason? You were kind enough to tell me to just donate them.
I have only ordered a couple of things. My new kitten came with “instructions” and her list came from Chewy.
I say all this to let you know, for some reason, Chewy’s website is more confusing to me? There is also
The shipping. I’m assuming with the auto order, I will pay no additional shipping fees. I will try it, but free shipping for Prime members is more appealing.

Thank you for all you do for me and my family! And thank you for my portrait… my mama is so happy😘

BEST COMPANY EVER! Long time customer!!

They are like family, caring for my pets like I do!! Thank You Chewy Team!!

I use Chewy for everything and so far they have been great. Occasional issues with. Supply and availability during the Covid Pandemic and in the concurring weather issues getting to California and reskupply impacted by warehouses in Reno and Arizona. Th ey have been a terrific, economic resource and consistent and easy to work with.

-Mary

Chewy is the best place to get good stuff for your pets. I love Chewy!!

Always loved Chewy. However, recently, I tried returning a collar (unopened unused in original packaging) and sent a message prob 5x with zero response. I followed the directions online about starting a return. My dog passed away. I was going to get a new dog that was larger, but ended up going with a smaller dog. The smaller dog needed a smaller collar. That’s why I was requesting a return on the larger collar. I explained this several times, zero response. Not even a no, just nothing. I didn’t appreciate that. Made me not want to order again due to the customer service..or lack there of I guess I should say. I’ll shop local from now on.

I love shopping with Chewy’s. My order is received quickly and everything is there. Always nice to use the app to send needed food to a friend for shelters she works with. Thank you.

All my fur babies love chewy. Very reliable

Chewy is easy to order from, has great items for small birds, and excellent delivery. I’m going to continue to use their services!

Best place to shop for my pup!! Excellent service and so many options. Always a pleasant experience dealing with Chewy.