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BougeRV Solar Panel Reviews: Damaged Panels and Poor Customer Service

BougeRV Solar Panel Reviews: Damaged Panels and Poor Customer Service

30 reviews between Aug 26, 2023 and Nov 05, 2023.

Many customers have reported receiving damaged solar panels from BougeRV, with poor customer service and packaging. Despite the issues, some customers have found the panels to work well and produce good power. However, others have been disappointed with the performance, with lower wattage output than expected. Mounting brackets are not included with the panels, causing frustration for some customers. Overall, BougeRV's customer support and product quality need improvement.

BougeRV 400 Watts Solar Panel, 9BB Cell 22.8% High-Efficiency Class A Module Monocrystalline
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30 reviews between Aug 26, 2023 and Nov 05, 2023.

Aug 26, 2023 - Nov 05, 2023

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  • Great customer support! Product is exactly as stated, prompt delivery and great communication.

    We liked the quality and weight for the arch of our sailboat.

    Sentiment
    • Positive
    Content
    • Installation and Mounting
    Nov 04, 2023
  • Their ok

    These Solar panel are 100watts but so far it gives about barely 70watts

    Sentiment
    • None
    Content
    • Performance and Output
    Oct 19, 2023
  • Holding up great in FT van life!

    Been many months...on my van roof, went thru FL hurricane (indirect wind gusts), many small hail storms....no prob. works great!

    Sentiment
    • Positive
    Content
    • Quality and Packaging
    Oct 03, 2023
  • work great!

    easy setup and work great what more is there to say really ??

    Sentiment
    • Positive
    Content
    • Ease of Use
    Oct 01, 2023
  • Seems ok, but...

    Product arrived damaged. The solar panels seem fine, we don't have time to replace it.

    Sentiment
    • Positive
    Content
    • Damaged Product
    Sep 22, 2023
  • Arrived damaged

    Arrived damaged. Seems to be working. It wasn't convenient to return.. We'll see...

    Sentiment
    • Negative
    Content
    • Damaged Product
    Sep 18, 2023
  • Great little panels

    For only 100w panels they preform great. Bought them to top off my solar setup (Bluettie AC300 & EB3A). They’re easy to handle and give me nearly maximum power. Would definitely buy again!

    Sentiment
    • Positive
    Content
    • Performance and Output
    Sep 09, 2023
  • Srvice.

    I received a damaged one. The response to getting it taken care of was excellent. Thanks to the manufacturer!

    Sentiment
    • Positive
    Content
    • Customer Support
    Sep 08, 2023
  • charges only at 100 watts

    it only charges my bluetti 100w in pure sun light in the summer it will take 15 hrs for a full charge

    Sentiment
    • None
    Content
    • Solar Panel Efficiency
    Sep 07, 2023
  • Is an excellent PVP

    Just put it on my RV roof yesterday. Excellent condition & high quality.

    Is hurricane cloud cover now yet still it's provided good charge current in low light.

    Way better than my old PVP.

    Sentiment
    • Positive
    Content
    • Quality and Packaging
    Aug 30, 2023
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