Botach Review Summary: Mixed Feedback on Product Availability, Pricing, and Customer Service
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Botach Feedback Analysis: Insights for Better Business

Botach Review Summary: Mixed Feedback on Product Availability, Pricing, and Customer Service

Botach receives mixed reviews with customers praising its product availability, pricing, and fast shipping but criticizing issues with order fulfillment, customer service, and product quality. While some customers appreciate the great deals and quality products, others express disappointment with delayed shipments, incomplete orders, and lack of responsiveness from the company. The positive aspects highlighted include fast shipping, competitive pricing, a wide range of products, and helpful staff. However, negative feedback points out issues like long wait times for refunds, incomplete or defective products, and difficulties in canceling orders.

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great customer service

    Great customer service. Large assortment.

    Sentiment
    • Positive
    Content
    • Customer Service
    Feb 06, 2024
  • Service was wonderful as usual

    Service was wonderful as usual. Well supplied as usual.

    Sentiment
    • Positive
    Content
    • Customer Service
    Nov 21, 2023
  • Flashlight Order

    The staff found all of my on order items including a missing flashlight. Great customer service!!!!

    Sentiment
    • Positive
    Content
    • Customer Service
    Nov 14, 2023
  • Easy product search

    Easy product search, friendly website, fast delivery, very professional

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Sep 21, 2023
  • Fast shipping quality product at a good…

    Fast shipping quality product at a good price. Enjoyed the air freshener they included

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Sep 14, 2023
  • Pick up more level 4 tactical plates

    Pick up more level 4 tactical plates. Best place to get.

    Sentiment
    • Positive
    Content
    • Product Availability
    Sep 12, 2023
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Sentiment Analysis (of 30 reviews)
36 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Botach  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Product Managers, Customer Service Directors, Marketing Analysts, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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