Bestow: Affordable Premiums and Efficient Process, but Room for Improvement
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Bestow Feedback Analysis: Insights for Improvement

Bestow: Affordable Premiums and Efficient Process, but Room for Improvement

Bestow is praised for its affordable premiums, quick and efficient process, and easy online setup. However, some reviewers mentioned issues with denials based on medical reasons, lack of flexibility in policy adjustments, and challenges with customer communication. Positive comments highlight the simplicity, speed, and pleasant customer service experience. There were concerns about the criteria for application rejections, limitations on policy modifications, and issues with payment processing. Overall, Bestow offers competitive pricing, hassle-free applications, and friendly customer support but needs improvements in transparency and policy flexibility.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Bestow is so super easy and very…

    Bestow is so super easy and very affordable plans. I highly recommend them. Of course I won't know if they pay out in the end or not. Lol

    Sentiment
    • Positive
    Content
    • Policy Limitations
    Aug 03, 2023
  • Misleading lead believe all is approved

    Went through full application which is not long about 10 minutes, and then get denied and they send email with attachment in the body of the email stating they provide reason in the attachment. There is no reason provided in the attachment states same reason as on website and provides numbers to reporting agencies so can get report. Misleading you should provide at least some type of reason is due to medication, surgery or mental illness instead of just stating not able to offer insurance due to something in application that does not tell me anything. After reading the negative reviews able to figure out why declined. They should be more open up front the criteria they are looking for with applicants to avoid unnecessary waste of time on applications

    Sentiment
    • Negative
    Content
    • Declined Applications
    Jul 28, 2023
  • Affordable + Efficient = Happy Customer

    The premiums were affordable, and the entire process was quick and efficient. I appreciate that it was all done online, without the need for an invasive medical exam, and without aggressive salespeople calling. Glad to now have my family covered by Bestow!

    Sentiment
    • Positive
    Content
    • Affordable Premiums
    Jun 10, 2023
  • I found the process of gaining a term…

    I found the process of gaining a term life policy with Bestow to very easy and the pricing of the policy is good compared to other companies I received quotes from. Good communication too!

    Sentiment
    • Positive
    Content
    • Affordable Premiums
    May 12, 2023
  • STAY AWAY!!!!

    STAY AWAY unless you are ready to pay 3-4 times the initial quote. Even if you have a glamouring application and you have all the good answers, if there is a tiny issue within the last 10 years, they won't ask you if it was treated and resolved and when and triple the price. I am very healthy, fit & active and all my numbers are perfect and ZERO meds and quoted more than 3 times the initial quote after they got all my personal info. BE AWARE!!!!

    Sentiment
    • Negative
    Content
    • Medical Exam Concerns
    Sep 23, 2022
  • Effortless life insurance

    Effortless life insurance. The way it should be. Also, a very supportive and friendly customer service support if you ever need them after policy is issue. Highly recommend!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jun 15, 2022
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Bestow  based on online reviews collected from Trustpilot. The analysis helps Insurance Product Managers, Customer Service Directors, Market Research Analysts, Digital Marketing Professionals, Risk Management Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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