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Mixed Reviews for Best Western Grand Winston Hotel in Rijswijk, Netherlands

Mixed Reviews for Best Western Grand Winston Hotel in Rijswijk, Netherlands

30 reviews between Aug 01, 2018 and Sep 01, 2023.

Mixed reviews for the Best Western Grand Winston hotel in Rijswijk, Netherlands. Some guests complain about dated rooms and poor service, while others praise the friendly staff and convenient location near the train station. The hotel offers spacious rooms with modern decor, but the breakfast and restaurant options are average. Parking is available, but the hotel can be difficult to find by car. Overall, the hotel provides a decent stay for business travelers.

Best Western Plus Grand Winston
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30 reviews between Aug 01, 2018 and Sep 01, 2023.

Aug 01, 2018 - Sep 01, 2023

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  • The resturant

    The resturant breakfast was very very poor and the manager was extremely rude, we were not treated dwell, I made us feel as if we were not welcome at all. Speacless how can a manager treat guests in such poor way

    Sentiment
    • Negative
    Content
    • Restaurant and Food
    Aug 01, 2023
  • Large rooms but poor breakfast

    This hotel is conveniently located 5 minutes walk from the train station. Rooms are pretty large. The restaurant serves good food. Neverthless the breakfast is disappointing with cheap food (long life yogurt....) and small choices.

    Sentiment
    • None
    Content
    • Breakfast Quality
    Jun 01, 2022
  • GOOD AS FOR HOLLAND

    No a bad hotel. Rooms are very big as for Holland standards and comfortable. Breakfest like in most of Holland very bad quality, small choice and low quality food. Diner also avarage food. Only service try they best and thety are very friendly

    Sentiment
    • Positive
    Content
    • Breakfast Quality
    Feb 01, 2022
  • Stay Best Western Plus Grand Winston Hotel

    Good Hotel with a magnificent lobby and a very nice picture of Winston Churchill. Didn't stay very long but the room was clean as well as the bathroom. Breakfast is very good with an egg station. All and all, I'd definitely recommend this hotel

    Sentiment
    • Positive
    Content
    • Hotel Facilities and Amenities
    Mar 01, 2020
  • businell trip

    good hotel, also ratio between price and quality is ok position in the ter of the city 5 minutes walk from train station, near to business area hi quality of emploeeys the only thing is that room is little bit dark, no sufficient light for work

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort
    Feb 01, 2020
  • Pleasant clean hotel

    Pleasant clean hotel Close to rijiswick station A bit of a strange layout inside Hotel was clean and functional Breakfast was good Did not use the hotel restaurant for eve meal Plenty of local places to eat

    Sentiment
    • Positive
    Content
    • Location and Transportation
    Feb 01, 2020
  • Good experience

    The service was great. We accidentally left our daughter doll. They quickly found it and immediately inform us. The location was also strategic, since it is very near to the Rijswijk station. As I mentioned earlier the staffs were friendly and helpful.

    Sentiment
    • Positive
    Content
    • Staff Service and Friendliness
    Jan 01, 2020
  • Ideal for a two night short stay

    I stayed here in a family room recently whilst visiting Delft in the Netherlands. It is a short distance away but far better value than all the Delft hotels. The room was clean and comfortable and the staff very friendly and hospitable. I would recommend.

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort
    Aug 01, 2019
  • Not the best experience

    Won't stay here again. Below the standard expected of BW hotels. Senior manager/owner needs to note his guests comments as our dissatisfaction wasn't the only complaints the staff dealt with during our stay.

    Sentiment
    • Negative
    Content
    • Issues and Complaints
    Aug 01, 2019
  • Nice hotel, superb staff

    Have stayed for one night for a business meeting. Relatively large rooms for Netherlands. Very friendly and caring front desk staff. They actually remembered my name and helped me to locate personal belonging I had misplaced. Very unusual to get such high level of customer service. I was impressed.

    Sentiment
    • Positive
    Content
    • Staff Service and Friendliness
    Jan 01, 2019
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Sentiment Analysis

23 Net Promoter
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