User Feedback on the AIA+ App: Strengths and Areas for Improvement
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User Feedback on the AIA+ App: Strengths and Areas for Improvement

AIA+ App Feedback Report: Insights to Drive Improvement

The AIA+ app has garnered a diverse range of reviews from users, highlighting both its strengths and weaknesses. Many users appreciate the app for its helpful features that promote health and wellness, with comments praising its usability and design. However, some users have expressed frustration due to technical issues, particularly with the integration of health metrics from Apple Health, which affects their experience with the Vitality program. Overall, while there are significant positives regarding its utility and support for healthier lifestyles, concerns about functionality and accuracy remain prominent among users, indicating that improvements are needed to enhance user satisfaction.

Source: App Store Reviews of AIA+

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Customer Feedback Analysis of AIA+

Gain insights into AIA+ App's user feedback, uncovering strengths and areas for improvement to enhance user satisfaction.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Áp còn lỗi, phải tải đi tải lại , up nhiều lần

    Mấy nhiều thời gian

    Sentiment
    • None
    Content
    • User Experience
    Oct 01, 2024
  • Sản phẩm tuyệt vời

    Sản phẩm tuyệt vời

    Sentiment
    • Positive
    Content
    • Customer Satisfaction
    Sep 29, 2024
  • Sức khoẻ ok

    Tốt khi thực hiện

    Sentiment
    • Positive
    Content
    • Usability
    Sep 25, 2024
  • Tính năng vitality tệ không ổn định

    Tham gia thử thách đi bộ/chạy hàng tuần để nhận voucher theo chương trình vitality nhưng app liên kết với apple health cập nhật sai chỉ số bước, cũng không lấy được các chỉ số khác về nhịp tim, tốc độ chạy, quãng đường chạy từ apple health trong khi tạo chương trình tặng điểm dựa trên các chỉ số đó. Ncl rất khó chịu khi bỏ tiền tham gia BHNT tại AIA mà app lại không đáp ứng được thông tin chính thức về chương trình Vitality.
    Chưa hết hạn 1 tuần lấy voucher đã bị nhảy sang thử thách tuần mới. Quá bực mình.

    Sentiment
    • Negative
    Content
    • Vitality Program
    Sep 22, 2024
  • Gửi Cty AIA

    Cảm ơn cty AIA đã ra mắt sản phẩm vitaliti giúp người tham gia bảo hiểm nhân thọ sống khỏe hơn,ý nghĩa hơn,giúp họ đồng hàng cùng AIA vững tin.Thấy tự tin,mạnh mẽ trong cuộc sống.

    Sentiment
    • Positive
    Content
    • Vitality Program
    Sep 14, 2024
  • Vitality tuyệt vời

    Giúp tăng cường vận động để khoẻ hơn

    Sentiment
    • Positive
    Content
    • Health Tracking
    Sep 02, 2024
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Sentiment Analysis (limited preview)
83 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for AIA+ based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, UX/UI Designers, Customer Support Specialists, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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