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  • Who is this report for?
    • Mobile Application Developers
    • Product Managers
    • Customer Experience Strategists
    • Market Research Analysts
    • Ride-Hailing Service Executives
User Experiences with Namma Yatri Ride Booking App: Mixed Feedback

Unveil User Insights: Namma Yatri App Feedback Report

The reviews for Namma Yatri - Ride Booking App present a mixed bag of experiences. Many users appreciate the reasonable fares, good driving, and polite drivers, highlighting pleasant service on some occasions. However, there are significant concerns regarding unprofessional drivers, exorbitant fares, and lack of support from the customer service team. Complaints include unexpected fare increases, cancellations, and the negative impact of tipping practices, which some users find burdensome. Overall, while some users have had positive experiences, the app faces criticism for inconsistent service and high costs compared to competitors like Uber and Ola.

Source: Google Play Reviews of Namma Yatri - Ride Booking App

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Customer Feedback Analysis of Namma Yatri - Ride Booking App

Insightful analysis of Namma Yatri app reviews revealing user experiences, service quality, and areas for improvement.

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Custom Date - Nov 18, 2025
Popular Phrases (limited preview)
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  • The driver was pleasant and polite . Very good service .

    Sentiment
    • Positive
    Content
    • Driver Behavior
    Jul 27, 2025

  • very unprofessional cab driver not safe for ride

    Sentiment
    • Negative
    Content
    • Safety Concerns
    Jul 27, 2025

  • good very nice super good heliping peapal

    Sentiment
    • Positive
    Content
    • Driver Behavior
    Jul 27, 2025

  • In recent days i am receiving some errors that I am not able to book a ride

    Sentiment
    • Negative
    Content
    • App Functionality
    Jul 26, 2025

  • Very high and exorbitant fares compared to other apps. This is nothing but fleecing customers. In one case, the driver increased the charge by 30 Rs. after the ride ended. They charged me ₹ 135 for a 4 km ride.

    Sentiment
    • Negative
    Content
    • Pricing Issues
    Jul 26, 2025

  • Stopped using the app because of tip feature. It has become method of blackmailing. Also nobody accepts short ride. Need to keep on waiting and keep increasing tip. What a pain. It's much easier to walk.

    Sentiment
    • Negative
    Content
    • Driver Behavior
    Jul 26, 2025
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Sentiment Analysis (limited preview)
46 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Namma Yatri - Ride Booking App based on online reviews collected from Google Play. The analysis helps Mobile Application Developers, Product Managers, Customer Experience Strategists, Market Research Analysts, Ride-Hailing Service Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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