Mixed Customer Feedback for Idealo: Pricing Accuracy Concerns and Positive Savings Experiences
Unveil Idealo's Customer Feedback Insights: A Comprehensive Report
Online reviews for Idealo showcase a mix of positive and negative experiences. Customers highlight issues with pricing accuracy, misleading price alerts, potential collaboration with dishonest sellers, and lack of response to reported errors. While some users praise the platform for helping them find great deals and save money, others express frustration with outdated interfaces and perceived lack of oversight on listed suppliers. Concerns about filtering and moderating reviews, as well as perceived discrepancies in price comparisons, contribute to a sense of distrust among certain customers.
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Offensichtlich prüft idealo die Lieferanten nicht und schützt seine User nicht ausreichend. Selbst bei idealo bewertete Unternehmen, die nachweislich nur auf Abzocke aus sind, werden weiterhin empfohlen.
Sentiment
Negative
Content
Trustworthiness of Sellers
Jan 31, 2024
Mir wurden Asic Turnschuhe von…
Mir wurden Asic Turnschuhe von Frankreich für die am günstigsten angeboten, die Retoure, weil viel zu klein, wurden mir mit 18.80 Euro per DPD berechnet. DA hätte ich sie auch in D kaufen können. Nie wieder Idealo, danke
Sentiment
Negative
Content
Delivery and Payment Issues
Dec 04, 2023
Gut und praktisch
Gutes Tool, leider manche Produkte nicht auffindbar oder in Größen und Farben durcheinander
Sentiment
Positive
Content
User Interface Feedback
Dec 04, 2023
von wegen den güstigsten Preis
Ich finde selber im Internet fast immer Anbieter die einiges günstiger im Preis sind. Darum schaue ich ab sofort nie mehr bei Idealo nach, bringt nur Mehrkosten für mich
Sentiment
Negative
Content
Price Discrepancies
Dec 03, 2023
Habe vor drei Tagen auf Idealo nach…
Habe vor drei Tagen auf Idealo nach einem iPhone 13 gesucht und für 589 Euro eines gefunden. Pünktlich zum Start der Black-Friday-week wurde der Preis auf deutlich über 600 Euro hochgesetzt. Übles Geschäftsgebaren!
Sentiment
Negative
Content
Price Discrepancies
Nov 18, 2023
Eine super schnelle Lieferung.
Eine super schnelle Lieferung.Die Ware alles in Ordnung.Preis Leistung top.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for idealo based on online reviews collected from Trustpilot. The analysis helps Market Research Analysts, Product Managers, Customer Experience Officers, E-commerce Managers, Business Strategists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Summaries
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Introduction
A complete report has a layout with an executive summary and navigation options.
Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
This page gives you full control over the customer feedback by offering advanced filters working at the speed of light.
Content Analysis (2/2)
If your reviews have a timestamp, you can filter all the information based on data ranges.
Buyer Personas
Get a complete view of your buyer personas and discover what they specifically mention as a list of topics.
SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
Excel, PDF and PowerPoint Export
Have your report as a multi-sheet Excel file and beautiful PDF, PowerPoint files of around fifteen pages.
Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
Discover the fictional profiles with detailed descriptions of people who represent the audience in your dataset.
Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
Understanding popular phrases provides insights into how you connect with your customers. Unlock popular phrases filter and benefit all these features that come with purchasing this report:
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Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Right now, you’re only viewing analysis of 30 reviews. Buy this report and benefit all these features below that come with the purchase:
Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
Buyer Personas
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Filter by sentiment
Filter by popular topics
Filter by popular phrases
Filter by language
Export to Excel
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