Mixed Customer Feedback for Idealo: Pricing Accuracy Concerns and Positive Savings Experiences
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Mixed Customer Feedback for Idealo: Pricing Accuracy Concerns and Positive Savings Experiences

Online reviews for Idealo showcase a mix of positive and negative experiences. Customers highlight issues with pricing accuracy, misleading price alerts, potential collaboration with dishonest sellers, and lack of response to reported errors. While some users praise the platform for helping them find great deals and save money, others express frustration with outdated interfaces and perceived lack of oversight on listed suppliers. Concerns about filtering and moderating reviews, as well as perceived discrepancies in price comparisons, contribute to a sense of distrust among certain customers.

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Custom Date - Jul 17, 2024
Featured Content
  • Bauernfänger

    Offensichtlich prüft idealo die Lieferanten nicht und schützt seine User nicht ausreichend. Selbst bei idealo bewertete Unternehmen, die nachweislich nur auf Abzocke aus sind, werden weiterhin empfohlen.

    Sentiment
    • Negative
    Content
    • Trustworthiness of Sellers
    Jan 31, 2024
  • Mir wurden Asic Turnschuhe von…

    Mir wurden Asic Turnschuhe von Frankreich für die am günstigsten angeboten, die Retoure, weil viel zu klein, wurden mir mit 18.80 Euro per DPD berechnet. DA hätte ich sie auch in D kaufen können. Nie wieder Idealo, danke

    Sentiment
    • Negative
    Content
    • Delivery and Payment Issues
    Dec 04, 2023
  • Gut und praktisch

    Gutes Tool, leider manche Produkte nicht auffindbar oder in Größen und Farben durcheinander

    Sentiment
    • Positive
    Content
    • User Interface Feedback
    Dec 04, 2023
  • von wegen den güstigsten Preis

    Ich finde selber im Internet fast immer Anbieter die einiges günstiger im Preis sind. Darum schaue ich ab sofort nie mehr bei Idealo nach, bringt nur Mehrkosten für mich

    Sentiment
    • Negative
    Content
    • Price Discrepancies
    Dec 03, 2023
  • Habe vor drei Tagen auf Idealo nach…

    Habe vor drei Tagen auf Idealo nach einem iPhone 13 gesucht und für 589 Euro eines gefunden. Pünktlich zum Start der Black-Friday-week wurde der Preis auf deutlich über 600 Euro hochgesetzt. Übles Geschäftsgebaren!

    Sentiment
    • Negative
    Content
    • Price Discrepancies
    Nov 18, 2023
  • Eine super schnelle Lieferung.

    Eine super schnelle Lieferung.Die Ware alles in Ordnung.Preis Leistung top.

    Sentiment
    • Positive
    Content
    • Delivery and Payment Issues
    Nov 11, 2023
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Sentiment Analysis (of 30 reviews)
-60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for idealo  based on online reviews collected from Trustpilot. The analysis helps Market Research Analysts, Product Managers, Customer Experience Officers, E-commerce Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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