Mixed Customer Feedback for Idealo: Pricing Accuracy Concerns and Positive Savings Experiences
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Mixed Customer Feedback for Idealo: Pricing Accuracy Concerns and Positive Savings Experiences

Unveil Idealo's Customer Feedback Insights: A Comprehensive Report

Online reviews for Idealo showcase a mix of positive and negative experiences. Customers highlight issues with pricing accuracy, misleading price alerts, potential collaboration with dishonest sellers, and lack of response to reported errors. While some users praise the platform for helping them find great deals and save money, others express frustration with outdated interfaces and perceived lack of oversight on listed suppliers. Concerns about filtering and moderating reviews, as well as perceived discrepancies in price comparisons, contribute to a sense of distrust among certain customers.

Source: Trustpilot Reviews of idealo 

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Customer Feedback Analysis of idealo 

Explore the mixed customer feedback for Idealo with our in-depth analysis on pricing, trust, and user experience issues.

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Custom Date - Jan 03, 2025
Popular Phrases (limited preview)
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  • Bauernfänger

    Offensichtlich prĂŒft idealo die Lieferanten nicht und schĂŒtzt seine User nicht ausreichend. Selbst bei idealo bewertete Unternehmen, die nachweislich nur auf Abzocke aus sind, werden weiterhin empfohlen.

    Sentiment
    • Negative
    Content
    • Trustworthiness of Sellers
    Jan 31, 2024
  • Mir wurden Asic Turnschuhe von…

    Mir wurden Asic Turnschuhe von Frankreich fĂŒr die am gĂŒnstigsten angeboten, die Retoure, weil viel zu klein, wurden mir mit 18.80 Euro per DPD berechnet. DA hĂ€tte ich sie auch in D kaufen können. Nie wieder Idealo, danke

    Sentiment
    • Negative
    Content
    • Delivery and Payment Issues
    Dec 04, 2023
  • Gut und praktisch

    Gutes Tool, leider manche Produkte nicht auffindbar oder in GrĂ¶ĂŸen und Farben durcheinander

    Sentiment
    • Positive
    Content
    • User Interface Feedback
    Dec 04, 2023
  • von wegen den güstigsten Preis

    Ich finde selber im Internet fast immer Anbieter die einiges gĂŒnstiger im Preis sind. Darum schaue ich ab sofort nie mehr bei Idealo nach, bringt nur Mehrkosten fĂŒr mich

    Sentiment
    • Negative
    Content
    • Price Discrepancies
    Dec 03, 2023
  • Habe vor drei Tagen auf Idealo nach…

    Habe vor drei Tagen auf Idealo nach einem iPhone 13 gesucht und fĂŒr 589 Euro eines gefunden. PĂŒnktlich zum Start der Black-Friday-week wurde der Preis auf deutlich ĂŒber 600 Euro hochgesetzt. Übles GeschĂ€ftsgebaren!

    Sentiment
    • Negative
    Content
    • Price Discrepancies
    Nov 18, 2023
  • Eine super schnelle Lieferung.

    Eine super schnelle Lieferung.Die Ware alles in Ordnung.Preis Leistung top.

    Sentiment
    • Positive
    Content
    • Delivery and Payment Issues
    Nov 11, 2023
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Sentiment Analysis (limited preview)
-60 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for idealo  based on online reviews collected from Trustpilot. The analysis helps Market Research Analysts, Product Managers, Customer Experience Officers, E-commerce Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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