FreeShipping.com Customer Reviews Analysis
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Uncover the Truth Behind FreeShipping.com Customer Feedback

FreeShipping.com Customer Reviews Analysis

FreeShipping.com faces mixed reviews from customers, with complaints about subscription prices, customer service, unexpected charges, and account closures. Some users praised the cashback benefits but expressed frustration over declined rebates and rising fees. Issues with transparency, unauthorized subscriptions, and difficulty in canceling memberships were highlighted. The company's reputation is marred by allegations of being a scam, misleading tactics, and inadequate support for resolving customer disputes.

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  • Customer Experience Analysts
  • Marketing Professionals
  • Business Strategists
  • Consumer Advocates

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Custom Date - May 22, 2024
Featured Content
  • I haven’t received cash back for 7/10…

    I haven’t received cash back for 7/10 purchases through Freeshipping.com and the price has doubled. I am ready to cancel!

    Sentiment
    • Negative
    Content
    • Cashback and Rebate Concerns
    Apr 17, 2024
  • Scam

    DO NOT agree to ANY rebate from this company. As soon as they have your credit card information, you will begin to see charges on your account for a service you didn't sign up for.

    Sentiment
    • Negative
    Content
    • Scamming Practices
    Apr 02, 2024
  • They can close your account just for using the perks

    They can close your account just for using the perks, stay away. I was a member enjoying the rebates, but recently I was notified that my account was closed, and they still charged me for the last monthly fee. I didn't get my refund for that charge

    Sentiment
    • Negative
    Content
    • Account Lockouts and Access
    Mar 30, 2024
  • Great Notebook

    Just received the notebook I created. My friend saw mine and said it was great so I made one for her. Cover photo is bright and clear and the pages of of good quality.

    Sentiment
    • Positive
    Content
    • Service Quality and Value
    Mar 26, 2024
  • Terrible!!!!!!

    Terrible! I called to request that my account be cancelled and it wasn’t and now I see that I have been charged again! So now, I have to call and cancel again!!!

    Sentiment
    • Negative
    Content
    • Cancellation Issues
    Mar 26, 2024
  • The Rewards

    I ordered some porducts. Got fast service. Was rewarded with a deposit into my Pay pal account, which was great.

    Sentiment
    • Positive
    Content
    • Cashback and Rebate Concerns
    Mar 26, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-22 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for FreeShipping.com  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Experience Analysts, Marketing Professionals, Business Strategists, Consumer Advocates to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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