Mixed Reviews for Starbucks: Attitude, Taste, and Controversy
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Starbucks Feedback Analysis: Insights and Controversies

Mixed Reviews for Starbucks: Attitude, Taste, and Controversy

Starbucks receives negative reviews for various reasons, including employees expecting tips, poor customer service, expensive drinks, lack of options for people with diabetes, and support for controversial causes. Some customers also complain about the taste of the coffee. The company is criticized for its treatment of workers and alleged union busting. Despite these criticisms, some customers still enjoy the convenience and taste of Starbucks coffee.

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Custom Date - Apr 13, 2024
Featured Content
  • Slechte koffie!

    Slechte koffie, voor super duur. Marketing tot de max, en iedereen maar trendy proberen te doen.

    • Negative
    • Coffee Quality
    Dec 28, 2023
  • Products are overpriced

    Products are overpriced. Corporation owned by a pro-IDF zionist. Stay away.

    • Negative
    • Genocide Allegations
    Dec 27, 2023
  • No crema batida ni el vaso normal y…

    No crema batida ni el vaso normal y sabe a un batido normal de chocolate ni estuvo bueno no me dieron lo que pedí

    • Negative
    • Coffee Quality
    Dec 23, 2023
  • 1 person making drinks in Christmas rush

    Christmas shops business , lunch time and 1 person making drinks at Starbucks Hornsby . What a joke !!!

    • Negative
    • Staff Attitude
    Dec 21, 2023
  • Absolutely amazing service by nadia the…

    Absolutely amazing service by nadia the food was lovely and the drinks are incredible will definitely be going again :)

    • Positive
    • Customer Service
    Dec 19, 2023
  • Too much attitude in the staff

    Too much attitude in the staff. Coffee was cold and they refused to replace.

    • Negative
    • Staff Attitude
    Dec 14, 2023
  • See All Reviews
Sentiment Analysis
-65 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Starbucks  based on online reviews collected from Trustpilot. The analysis helps Brand Managers, Marketing Analysts, Customer Experience Officers, Product Managers, Public Relations Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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