TaxRise Customer Reviews: Mixed Feedback on Tax Resolution Services
TaxRise Review Report: Insights into Customer Feedback
TaxRise receives mixed reviews from customers, with some praising the customer service and resolution of tax issues while others express dissatisfaction with communication, fees, and outcomes. Positive feedback highlights helpful staff, peace of mind, and savings achieved. Negative reviews mention lost documents, lack of clarity on next steps, and difficulties in reaching the accountant. Customers recommend seeking local accountants for face-to-face interactions. Some reviewers feel the service is a waste of money and criticize the company for not delivering promised outcomes. Overall, TaxRise's reputation is polarized, with contrasting experiences reported by clients.
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AVOID THIS COMPANY LIKE THE PLAGUE. THEY ARE VERY POOR IN ANSWERING YOUR QUESTIONS AND YOU CAN NEVER SPEAK WITH THE ACCOUNTANT. THE CASE MANAGERS ARE CLUELESS. I HAD TO SEARCH ON GOOGLE FOR THE ANSWER I NEEDED. MY QUESTION WAS...IS YOUR HOUSING EXPENSES/RENT A TAX DEDUCTION. AND YES IT IS IF YOU HAVE AN LLC AND ITS PART OF THE OPERATING AGREEMENT/JOB BENEFIT YOU GIVE YOURSELF.NOT TO MENTION CANT ANSWER WHAT % OF YOUR CAR INSURANCE IS A DEDUCTION WHEN ITS 100% DEDUCTABLE. ESP W FIXED MILEAGE.FIN...
Sentiment
Negative
Content
Communication and Case Management
Apr 17, 2024
Tax Rise Reps…
Tax Rise representatives take time and put in effort of helping you resolve your tax challenges. All cases are different and our is super complicated but Tax Rise is definitely helping us straighten our tax situation out.
Sentiment
Positive
Content
Tax Resolution Process
Apr 16, 2024
Khalyl with client care department…
Khalyl with client care department within taxrise is so kind and understanding. Willing to put their own neck on the line. I felt very calm during this process. I highly recommend.
Sentiment
Positive
Content
Customer Service Satisfaction
Apr 16, 2024
My experience with Tax Rise has been an…
My experience with Tax Rise has been an excellent experience. Very professional and respectful so very happy with this process.
Sentiment
Positive
Content
Positive Experience and Relief
Apr 15, 2024
Our experience with TaxRise has been…
Our experience with TaxRise has been mostly negative starting with our first conversation when they told us they can save us $4k right away and possibly more later. Turns out they did save us $4k and only that amount after charging us $6k for that service. also, the process took forever, they would email us asking us to respond immediately and when we did, they took their time getting back to us. the last issue (which is still ongoing is that they offered to help file our current taxes and are ...
Sentiment
Negative
Content
Scam and Lack of Results
Apr 13, 2024
Amazing company and service
Amazing company and service! They saved me so much money and it’s such a relief not having to worry about owing the IRS. Thank you Taxrise!
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for TaxRise based on online reviews collected from Trustpilot. The analysis helps Tax Consultants, Financial Planners, Customer Experience Managers, Market Researchers, Business Strategists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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