Mixed Reviews for MoneyGram International: Delays, Fees, and Poor Service
  • 85 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Insights: MoneyGram Customer Feedback Analysis

Mixed Reviews for MoneyGram International: Delays, Fees, and Poor Service

MoneyGram International has received mixed reviews from customers, with complaints about delayed transfers, high fees, account suspensions, and poor customer service. Many customers express frustration over issues like fund holds, complex processes, lack of transparency, and unhelpful staff. Despite some positive feedback regarding speed and ease of transactions, several negative experiences highlight the need for improvement in service quality and communication.

Best for
  • Market Research Analyst
  • Customer Service Manager
  • Financial Services Consultant
  • Product Manager
  • Business Strategist

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • J'ai effectué des transferts qui ne…

    J'ai effectué des transferts qui ne sont jamais parvenues aux bénéficiaires.25 août 202318 janv 2024Etc...

    Sentiment
    • Negative
    Content
    • Money Not Received by Recipients
    Mar 02, 2024
  • Very good service

    Very good service. My money was smoothly transferred

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 17, 2024
  • Moneygram is my go to company for quick…

    Moneygram is my go to company for quick and reliable money transfers. The fees are low and the customer service team are very efficient when handling disputes. Definitely recommended to all family and friends.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 16, 2024
  • Waste of time

    “ We're sorry, but we can't process your transfer online or by phone. Please visit one of our locations to send it in person.”I received no explanation why I could not send the money. Do not waste your time, there are better alternatives!

    Sentiment
    • Negative
    Content
    • Lack of Transparency and Communication
    Feb 14, 2024
  • All my transactions have been prompt…

    All my transactions have been prompt and paid on time. I have barely encountered any hassles. Thus, I found MoneyGram very helpful and trustworthy, especially when I received transaction rewards (30% / 50% fee discount) as every penny counts.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 12, 2024
  • Son unos liantes envié un dinero a…

    Son unos liantes envié un dinero a bancolombia y después de casi un mes no llegaba las explicaciones de MoneyGram era que investigaban al final tuve que denunciarlo a mi banco en España para que por fin nos devuelvan el dinero ni lo volveré a usar ni lo recomiendo

    Sentiment
    • Negative
    Content
    • Money Not Received by Recipients
    Feb 08, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-33 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights with Check Into Cash Customer Feedback Report
    Trustpilot Reviews 78
  2. Unlock Credit Union of NJ Customer Feedback Insights
    Trustpilot Reviews 69
  3. Unlock Insights with Advance America's Customer Feedback Report
    Trustpilot Reviews 73
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for MoneyGram International  based on online reviews collected from Trustpilot. The analysis helps Market Research Analyst, Customer Service Manager, Financial Services Consultant, Product Manager, Business Strategist to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.