TurboTax App Reviews: Major User Dissatisfaction and Widespread Complaints
  • 73 users bookmarked
  • Who is this report for?
    • Tax Consultants
    • App Developers
    • Customer Experience Managers
    • Market Analysts
    • Financial Advisors
TurboTax App Reviews: Major User Dissatisfaction and Widespread Complaints

Unlock the Truth Behind TurboTax App Reviews

The reviews for the TurboTax app reveal widespread dissatisfaction among users, primarily due to unexpected fees, poor customer service, and technical issues. Many users reported being charged significantly more than advertised, especially for state filings and multiple add-ons. Others experienced frustrating glitches that hindered the filing process, leading to delays and confusion regarding their tax returns. A notable number of users claimed they never received their refunds or faced complications due to filing errors attributed to TurboTax's support staff. Overall, the app seems to fail in delivering promised services, leaving users feeling cheated and prompting calls for alternative tax solutions.

Source: App Store Reviews of TurboTax: File Your Tax Return

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
53 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of TurboTax: File Your Tax Return

Uncover the realities of TurboTax app user dissatisfaction with our in-depth analysis. Make informed decisions now.

Export
Custom Date - Dec 05, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Complicated work horse!

    400 things that may affect your tax bill! Easy way to learn.

    Sentiment
    • Positive
    Content
    • Disappointment With Experts
    Oct 16, 2024
  • Free?

    I tried but wasn’t free.

    Sentiment
    • Negative
    Content
    • High Fees And Charges
    Oct 13, 2024
  • Never received my refund

    Never received my refund

    Sentiment
    • None
    Content
    • Refund Issues
    Oct 02, 2024
  • Uploading tax form

    I keep trying to upload ,y previous year tax return, it won’t ever open so I can print it

    Sentiment
    • Positive
    Content
    • Technical Glitches
    Jul 01, 2024
  • Please delete the app immediately

    This is insane about how many people (including myself) still has yet to receive their 23’ taxes I should have went to a tax professional

    Sentiment
    • Negative
    Content
    • Refund Issues
    Jun 17, 2024
  • Never again

    WAS NOT NOTIFIED THE FEES FOR A LIVE AGENT. EVERYTHING THAT COULD GO WRONG WENT WRONG. STILL HAVE NOT RECEIVED TAXES

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Jun 04, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-83 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
53 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Expose SurveyMonkey: Uncover Fees & Service Issues
    Trustpilot Reviews 83
  2. Unlock Klarna App User Insights & Trends Report
    App Store Reviews 100
  3. In-Depth Analysis of Cleo App Customer Feedback
    Google Play Reviews 79
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for TurboTax: File Your Tax Return based on online reviews collected from App Store. The analysis helps Tax Consultants, App Developers, Customer Experience Managers, Market Analysts, Financial Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.