In-depth Analysis: Marriott Marquis Chicago Reviews
Unlock Key Insights: Marriott Marquis Chicago Review Analysis

In-depth Analysis: Marriott Marquis Chicago Reviews

2121 S Prairie Ave, Chicago, IL 60616, United States

Marriott Marquis Chicago excels in modern amenities, prime location near McCormick Place, friendly staff, and luxurious rooms. Guests highlight the breathtaking views, convenience of sky bridges, and overall cleanliness. Positive remarks focus on spacious rooms, excellent service, and impressive gym facilities. However, some reviews mention minor issues like high prices, lack of certain amenities, or occasional service hiccups. Overall, the hotel stands out for its customer service, comfort, and proximity to Chicago's attractions.

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  • Travel and Hospitality Consultants
  • Customer Experience Managers
  • Market Researchers
  • Event Planners and Coordinators

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Featured Content
  • No complaints! Clean room, great service. Can't ask for anything else!

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness
  • Rooms: Very comfortable.Nearby activities: Lots of places nearby to shop AMD eat.Safety: I felt very safe.Walkability: Great nearby places to go for a walk.

    Sentiment
    • Positive
    Content
    • Hotel Location and Surroundings
  • Very nice hotel with lots of options and great location. Only downside was the breakfast buffet on Sunday. Waitress barely came by to check and food was like warm at best.

    Sentiment
    • Positive
    Content
    • Food and Dining Experience
  • We attended a 'jersey retirement' cocktail party. The appitizers were very good. Wait staff were friendly and accommodating.Food & drinks: Very tasty.

    Sentiment
    • Positive
    Content
    • Food and Dining Experience
  • A bit pricey, but bignclewn rooms. Sadly no pool and lobby food options are mediocre and overpriced. You have to be a Marriott member for free internet, otherwise $15/day.

    Sentiment
    • Positive
    Content
    • Value for Money and Pricing
  • Good hotel that was clean and staffed with helpful people. There are several onsite restaurants that were okay.

    Sentiment
    • Positive
    Content
    • Staff Service and Customer Interaction
  • See All Reviews
Sentiment Analysis (of 30 reviews)
63 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Marriott Marquis Chicago based on online reviews collected from Google Business. The analysis helps Hotel Managers and Owners, Travel and Hospitality Consultants, Customer Experience Managers, Market Researchers, Event Planners and Coordinators to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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