Mixed Reviews for DoubleTree by Hilton in Times Square
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Mixed Reviews for DoubleTree by Hilton in Times Square

Unlock Key Insights: DoubleTree Times Square Customer Feedback Report

350 W 40th St, New York, NY 10018, United States

Mixed reviews for DoubleTree by Hilton Hotel New York Times Square West: guests appreciate the central location, cleanliness of rooms, and friendly staff. However, some complaints about small rooms, slow elevators, and maintenance issues were common.

Source: Google Business Reviews of DoubleTree by Hilton Hotel New York

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Customer Feedback Analysis of DoubleTree by Hilton Hotel New York

Insightful analysis of customer feedback on DoubleTree by Hilton Times Square West. Key insights on services & amenities.

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  • Staff unfriendly and unhelpful also got belongings stolen and staff were very unhelpful with this problem

    Sentiment
    • Negative
    Content
    • Staff Friendliness and Efficiency

  • View from our room was amazing and in perfect spot for mid town midhattan.

    Sentiment
    • Positive
    Content
    • Location Convenience

  • خدمة مناسبة مقابل السعر والموقع جيد وقريب من الخدمات ومحطات النقل العام والمراكز التجارية

    Sentiment
    • Positive
    Content
    • Location Convenience

  • Great spot, highly recommend 👌Safety: Very safe area.Walkability: Short walk to time Square.Food & drinks: Food was fantastic 😋 👌

    Sentiment
    • Positive
    Content
    • Value for Money

  • Sauberere Zimmer. Frühstück ist sehr viel zur Auswahl. Leckeres amerikanisches Essen

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Size

  • Great location. Rooms clean and tidy with comfy bed. Friendly staff. Would definitely stay again

    Sentiment
    • Positive
    Content
    • Location Convenience
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Sentiment Analysis (limited preview)
33 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for DoubleTree by Hilton Hotel New York Times Square West based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Agents, Customer Service Trainers, Market Researchers, Tourism Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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