Mixed Reviews for Aloft Chicago Mag Mile
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Mixed Reviews for Aloft Chicago Mag Mile

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243 E Ontario St, Chicago, IL 60611, United States

Mixed reviews for Aloft Chicago Mag Mile with mentions of room discrepancies, amenities like the pool and gym, friendly staff, but also complaints about cleanliness, false advertising, and customer service issues.

Source: Google Business Reviews of Aloft Chicago Mag Mile

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Customer Feedback Analysis of Aloft Chicago Mag Mile

In-depth analysis of Aloft Chicago Mag Mile reviews, covering amenities, service, and customer satisfaction.

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  • Stole 150 dollars from me after telling me from the time I checked in and on that it would be refunded in 10 business days of checking out

    Sentiment
    • Negative
    Content
    • Negative Experience and Disappointment

  • Rooms: Super spaciousSafety: Always keep in enclosureFood & drinks: There is a lack of a restaurant or something to provide food services to customers

    Sentiment
    • Positive
    Content
    • Room Comfort and Cleanliness

  • Best location! Great convenience for everything around literally can walk everywhere from there! WXYZ Bar is my absolute favorite! Such a family environment as well

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Muy amable la se帽orita de recepci贸n y muy agradable el ambiente del lobby! Gracias, un hotel muy c贸modo.Walkability: C茅ntrico y cerca de todo

    Sentiment
    • Positive
    Content
    • Staff Service and Friendliness

  • Front desk lady who checked me on n and out was very professional and kind馃挄

    Sentiment
    • Positive
    Content
    • Staff Service and Friendliness

  • Nice 2 bed room the bathroom is spacious has a Bachelorette sleep over it was very nice

    Sentiment
    • Positive
    Content
    • Room Comfort and Cleanliness
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Sentiment Analysis (limited preview)
34 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Aloft Chicago Mag Mile based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Marketing Professionals, Travel Industry Analysts, Consumer Behavior Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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