Mixed Reviews at The Goring Hotel: Traditional Charm vs. Service Shortcomings
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Mixed Reviews at The Goring Hotel: Traditional Charm vs. Service Shortcomings

Unlock Insights: The Goring Hotel Customer Feedback Analysis

15 Beeston Pl, London SW1W 0JW, United Kingdom

Mixed reviews were given to The Goring Hotel, with some guests praising the traditional charm, delicious food, and attentive staff, while others were disappointed by the lack of amenities, outdated decor, and subpar service during afternoon tea. The hotel's ambiance and luxurious offerings were highlighted, but improvements in service and attention to detail were suggested by some guests.

Source: Google Business Reviews of The Goring Hotel

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Customer Feedback Analysis of The Goring Hotel

Explore customer feedback on The Goring Hotel: charm, service quality, decor & more. Perfect for industry insights.

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Popular Phrases (limited preview)
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Featured Content
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  • Great food, beautiful surroundings and delightful efficient staff

    Sentiment
    • Positive
    Content
    • Food Quality

  • Such a beautiful and traditional hotel with super friendly staff, thank you

    Sentiment
    • Positive
    Content
    • Hotel Ambiance and Decor

  • Très agrĂŠable endroit pour un ☕️ Time

    Sentiment
    • Positive
    Content
    • Location and Surroundings

  • Beautiful hotel and amazing staff. Must go to and stay in London.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism

  • Modest service, very overpriced staff, needs more professionalism

    Sentiment
    • None
    Content
    • Staff Friendliness and Professionalism

  • As usual, showing others how it is done. Thank you.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism
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Sentiment Analysis (limited preview)
83 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for The Goring Hotel based on online reviews collected from Google Business. The analysis helps Hospitality Managers, Hotel Developers, Customer Service Trainers, Travel and Tourism Consultants, Hospitality Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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